Dear Caryl, Thank you for the review! I am glad to know you enjoyed your stay and our private residences. We look forward to the opportunity to welcome you back for an even better experience in the future. Sincerely, Tom Segesta

Dear Jessica, Thank you for taking the time to review your experience with us! I am thrilled to know that you enjoyed your stay and look forward to welcoming you back in the future. Sincerely, Tom SegestaGeneral Manager

Dear James, Thank you for taking to write a review on Four Seasons Hotel Houston. I am thrilled to know that you enjoyed your guest room and that our team was able to make your stay memorable. We look forward to welcoming you back for another great stay soon!Sincerely, Tom Segesta

Dear Don, Thank you for taking the time to review your experience. I am very glad to know that your stay was positive overall, however, I am sorry for the issue with glass cleanliness. I appreciate you brining this to my attention so that we can take the necessary steps to address this problem. Thank you again and we hope for the opportunity to welcome you back for a better stay in the future!Sincerely, Tom SegestaGeneral Manager

Dear Carla, Thank you for taking the time out of your day to write a review. I am glad to know that you enjoyed our property and your accommodations! We look forward to an opportunity to welcome you back in the future. Sincerely. Tom Segesta

Dear Debra, Thank you for taking the time to write a review on your experience at Four Seasons Hotel Houston! I am glad to know you enjoyed your time with us and hope we have the opportunity to welcome you back for another great stay soon!Sincerely, Tom SegestaGeneral Manager

Dear Magdi, Thank you for your recent stay with us. I appreciate your honesty about your experience here - though short.We sincerely apologize that we did not meet your expectations. Should you wish to discuss more specifics about your stay, I welcome a call with you. Please let me know how I can be of better service to you. We truly value you as a customer and want to ensure that your experience with Four Seasons meets your expectations.I look forward to hearing from you in the near future. Sincerely, Kristen Whyly Hotel Manager

Dear Richard, I am very that you experienced delays in service during your recent stay at Four Seasons Houston. We strive to provide a great experience for all of our guests and I regret that we missed the mark. Your feedback is sincerely appreciated as it helps our team identify areas to address for improvement. I hope we get the chance to welcome you back for a stay that is a better reflection of the standards of service we strive to achieve.

Dear Linda, Thank you for taking the time to write a review on Four Seasons Hotel Houston. I am happy that you enjoyed your stay with us, however, I am sorry to hear that Toro Toro did not live up to your expectations. We always aim to provide a fantastic experience start to finish, and I regret that we missed the mark. I look forward to welcoming you back soon for an even better stay!Sincerely, Tom Segesta General Manager

Dear Shyann, Thank you for the excellent review on your experience at Four Seasons Hotel Houston! I am glad to hear that you enjoyed your room, the pool, and Toro Toro. We appreciate you recognizing our team member by name and will be sure to share your kind words with her. Sincerely, Tom Segesta General Manager