Dear Heikki,Thank you for your review. We are glad that you enjoyed your stay with us. We have also duly noted your comments regarding the hair dryer did not work and would like to extend our apologies for that. It certainly does not represent the standard we are aiming for and we are now in the process of strengthening our training efforts in this area. Thanks again for your valuable comments and we hope to welcome you back soon. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

Dear Karina, Thank you for your positive rating. We are glad you enjoyed your stay overall and that you were satisfied with many aspects of your stay. For guests who would like to explore Hua Hin city, we offer complimentary shuttle service on a daily basis. The shuttle services destinations such as Bluport Mall, Le Colonial Beach Club and the city center (near night market). Thanks again for your review and are looking forward to seeing you again soon. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear Sarawut,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

เรยนคณ Sangtieanขอบพระคณมากนะคะสำหรบรวว และทางเราหวงวาจะไดมโอกาสตอนรบทานและครอบครวสำหรบการเขาพกในครงตอไปคะ ขอแสดงความนบถอ ผบรหารและพนกงานโรงแรมฮอลเดยอนน วานา นาวา หวหน

Dear Susan, Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear Alpo, Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear Sakae, Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear SIK YAN,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear Pow,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear CHIHYI,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear Phil,Thank you for sharing your feedback with us following your recent stay. We are pleased to hear that you found our staff delightful and enjoyed the comfort of your room, as well as the great breakfast we offer. Hopefully, you also had the chance to visit our Vana Nava Sky Bar on 27th floor where you can enjoy food & drink and exceptional view over Hua Hin city and our Tea Tree Spa on the 6th floor where we offer a wide variety of treatments at reasonable prices! Thanks again for your feedback and we hope to welcome you back soon. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

Dear Shinichiro,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear yeong ji,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear SANGKYOUNG,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear YATING,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear Chenhua,非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

Dear sebastien,Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement,Holiday Inn Vana Nava Hua Hin Team

Dear Kevin,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear KUMRYE,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear arum,저희 호텔에 대한 귀하의 평가에 진심으로 감사드립니다. 귀하께서 즐겁고 편안한 숙박을 하셨다는 것에 대하여 저희는 대단히 기쁘게 생각합니다. 저희 직원들은 고객 서비스에 대한 큰 자부심을 갖고 있으며 고객님들의 의견을 무엇보다 소중하게 생각합니다. 가까운 시일 내에 다시 뵐 수 있기를 기대하겠습니다.감사합니다.Your Holiday Inn Vana Nava Hua Hin Team

Dear Valued Guest,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear Ulla-pia,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear Chi Hung,非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

Dear NAOMI,Thank you so much for your review of our hotel and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear KAEUN,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear Valued Guest,Thank you very much for taking the time to share your feedback with me. We are truly delighted to learn that you and your family had such a fantastic stay with us. Indeed, there are many facilities and services offered here that particularly cater to families with children such as Bryde's Kids Club, Vana Nava Games Room, our Kids Suite and of course neighboring Vana Nava Water Jungle, just to name a few. Thank you once again for your praise and we are looking forward to welcoming you back soon. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

Dear Nahum,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear ka wai,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

เรยนคณ Supakitขอบพระคณมากนะคะสำหรบรวว และทางเราหวงวาจะไดมโอกาสตอนรบทานและครอบครวสำหรบการเขาพกในครงตอไปคะ ขอแสดงความนบถอ ผบรหารและพนกงานโรงแรมฮอลเดยอนน วานา นาวา หวหน

Dear YUKIKO,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear M/M Kuanchi, Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us, and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future.

Dear vittorio,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear minako,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear Feras,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear hung wai,感谢您坦诚的评价。您近期的住宿体验未达到您的期望，我们对此深感抱歉。我们非常感谢您给出的评价，我们会与我们的团队分享这些信息，以便对服务做出改进。我们诚挚期望未来能有机会欢迎您再次光临我们的酒店，以便让我们为您奉上更好的服务。Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

Dear Yuen Keung Andy,非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

Dear Henrik,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear Daniel,We regret to acknowledge that your stay with us did not meet your expectations. Please accept our apologies for this. It would have been great to learn some details about what caused your dissatisfaction so that we may take corrective action accordingly. We hope we may have the chance to regain your trust during a future visit. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

Dear Komsek,We regret to acknowledge that your stay with us did not meet your expectations. Please accept our apologies for this. It would have been great to learn some details about what caused your dissatisfaction so that we may take corrective action accordingly. We hope we may have the chance to regain your trust during a future visit. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

Dear Chui Yu,Thank you for your review. We are delighted to know that you had a great stay with us. Indeed, there are many facilities and services offered here that particularly cater to families with children such as Bryde's Kids Club, Vana Nava Games Room, our Kids Suite and of course neighboring Vana Nava Water Jungle, just to name a few. Thank you once again for your praise and we are looking forward to welcoming you back soon. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

Dear Wai Ming Anita,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear Suphatthra,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear OLGA,感谢您坦诚的评价。您近期的住宿体验未达到您的期望，我们对此深感抱歉。我们非常感谢您给出的评价，我们会与我们的团队分享这些信息，以便对服务做出改进。我们诚挚期望未来能有机会欢迎您再次光临我们的酒店，以便让我们为您奉上更好的服务。Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

Dear James,Thank you very much for your review. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future. Best Regards, Your Holiday Inn Vana Nava Hua Hin Team

Dear RADAPRAK,We regret to acknowledge that your stay with us did not meet your expectations. Please accept our apologies for this. It would have been great to learn some details about what caused your dissatisfaction so that we may take corrective action accordingly. We hope we may have the chance to regain your trust during a future visit. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

Dear Benjawan,We regret to acknowledge that your stay with us did not meet your expectations. Please accept our apologies for this. It would have been great to learn some details about what caused your dissatisfaction so that we may take corrective action accordingly. We hope we may have the chance to regain your trust during a future visit. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

เรยนคณ Suphatthraทางโรงแรมรสกดใจเปนอยางยงทไดทราบวาทานชนชอบการบรการของพนกงานและอาหารเชาของเราคะ และขอขอบพระคณทไดแจงใหเราทราบวาการเชคอนของเรายงตองมการปรบปรงคณภาพ เราไดนอมรบความคดเหนของทานและจะรบดำเนนตรวจสอบเรองนทนท เพอปรบปรงการใหบรการของเราใหมประสทธภาพมากขนคะ และทางเราหวงวาจะไดมโอกาสตอนรบทานและครอบครวสำหรบการเขาพกในครงตอไปคะ ขอแสดงความนบถอ ผบรหารและพนกงานโรงแรมฮอลเดยอนน วานา นาวา หวหน

Dear Michael,Thank you for your review. It is with regret we acknowledge that you experienced several service lapses during your stay with us. Please accept my apologies for this. We are happy and thank you for your kindness in giving us a chance and accepted complimentary Suite upgrade and resort credit that we offered for you as a gesture of apology. Your candid and frank comments through our teams are of immense value in providing a focus for improvement of Holiday Inn Vana Nava services. To rectify the issue we have seriously taken noted and brought up to share with our teams to ensure that similar situations can be avoided in the future.  We sincerely apologize once again for the inconveniences you experienced and we do hope that this has not harmed your overall impression of our hotel and hope to welcome you back soon. Best Regards,Your Holiday Inn Vana Nava Hua Hin Team

Dear Batzaya, thank you very much for your comment and feedback. Right now our General Manager has been notified and now handle your issue immediately. Thank you.