Rantahotellit - Hwaseong, Gyeonggi

”It is a nice hotel for a relaxing family stay. The facilities and amenities are well equipped, and everything is convenient to use. However, the staff members do not seem to be as thoroughly trained as you would expect at a luxury hotel. The service does not feel particularly polished or well standardized, and there seems to be a lack of clear guidelines for how staff should communicate with and respond to guests. Overall, the level of professionalism in guest service could be improved.”

”水道の使い方や 帰りの空港までの移動方法の相談に親切に対応して貰えました”

”I have stayed here multiple times but this recent stay in October was very unpleasant because this hotel heavily restricts the AC. There was a mini heat wave last week, and my room temperature was 80F for most of my stay. They did provide a fan, but it barely made any difference. Even when the AC did come on from 11am to 3pm, the room temperature dropped only 4F after several hours. I was forced to move to another hotel, but they did refund me so that was good.”

”The location was great with plenty of restaurants nearby, and it was easy to catch a taxi. The room was clean, and since I stayed for a few days and tried two different room types, I got to experience both, which were both wonderful. The staff were also friendly, and overall everything was really good. My only regret and downside was that, due to an unavoidable situation, I had to check out early and couldn't use the room for the remaining days. Unfortunately, no partial refund was provided for...

”繁華街のど真ん中にあり、夜の食事には困らないロケーションと、お値段のリーズナブルさにて、6泊しました。朝食付きでしたが、近隣の有名なところと比べると品数は多少少ない印象でしたが、ラインナップは私にとっては全くもって文句なしでした。土日も宿泊しましたが、前日お手紙があり、朝食ブュッフェが無くなり、サンドイッチ、野菜ジュース、缶コーヒーがドアにかかってました。宿泊中、コバエの一件ありましたが、フロンの方が親身になって対応してくれ、とても助かりました。”

”사장님이 친절하시고 좋은 방 주셔서 사운드 방과 큰 욕조있는 방 경험도 해보고 최고였습니다 방음도 잘 되고, 청소 상태도 잘 되있고 침대도 너무 푹신했습니다”

”It was advertised as being close to the Hwaseung fortress but it was about 1 hour away.”

”No good”

”The room was nice and quiet with almost no view from the window, but that was ok. The breakfast was good. Lots of restaurant just outside the door. Some buses stop nearby. The staff was very friendly. Would stay here again.”

”The area was not nice surrounding the hotel. The hotel itself seemed liked a motel. The rooms were clean but hot. I had to ask for help to fix the ac unit. They helped begrudgingly.”