Residenssit kohteessa Illkirch-Graffenstaden

"We stay regularly at this hotel but one matter remains the same every time. Fitness room equipment are always in some extent broken or malfunctioning. This time cross-trainer worked in both visits few minutes before shutting down. Furthermore multifunctional weight device was partially broken. In every visit I mention these matters but there is limited or no progress in relation to these. This is rather unacceptable for five star hotel. "

"I was disappointed for several reasons: 1. Airco didn't work. 2. The hall lamp did not work. 3. The sink drain was blocked. 4. No ironing kit available (quite important when on a business trip and your shirts are wrinkled). 5. "Clean my room/don't disturb signboard only in French with a kind of joke only French speaking can understand. 6. Hardly working wifi in a room. 7. The lack of everything in the breakfast - food and spoons and dishes. One hour before the end of the breakfast time th eplatters were almost empty. The hotel staff tried to be symphatic, but for 195 euros per night, we will not meet again."

"Good food and brekfast!"