Independence Hotellit

”The staff needs to wear proper attire, the front desk person was not wearing any under clothing with a white t-shirt, she appeared to just get out of bed. There was a smell of marijuana at the front entrance.”

”Very Nice Property. Everything is Great”

”The staff was wonderful, kind and helpful! The bathroom in our room was not very clean unfortunately and had a lot of hair around the shower, but all in all not too bad.”

”Good staff”

”First off, I have been coming to Urbana Inn & Suites 3 or 4 times a year for the last several years. I have always enjoyed coming from Chicago to enjoy the superb service I get here. It's always for two nights. The first night my daughter and granddaughter stay with me and we enjoy the pool. This will be the last time I stay here. Let me list the reasons why. 1. Walking into the room we were smacked in the face with the smell of mold. 2. The air conditioner was so congested that it barely...

”Breakfast was good and air worked great ”

”You really couldn't ask for a friendlier staff. We stay here often as it is a halfway point for a frequent trip. The breakfast they offer is very good and they have the best coffee!”

”Great staff!”

”Clean rooms, air& heat worked good!”

”Thanks for nice overnight stay! Very friendly staff.”

”Rooms were clean. Breakfast was acceptable. There were multiple items I like. The parking was fine. The front desk receptionist was courteous and helpful.”

”Yes”

”The owner has been a very nice gentleman, we been using this hotel for years now.”

”Our meet and greet was great! And the place is a very nice looking Mansion. But entering the room it was hot to both of us. We started the small window AC in the living room and the vented stand along AC in the bedroom. It took quite a while to cool off. We decided to take a Jacuzzi bath and not only did it not work, we made ourselves even more hot. I went to shave and the bathroom sink is " clogged" not just slowly draining as I could run hot water very long before it was full. Unfortunately...

”Staff was always helpful, kind and patient despite being swamped with check ins at the same time!! ”

”Staff was helpful .Property inside was extremely clean . Only thing that needed tending to was the shower in our room but it wasn't terrible .”

”Room was clean, staff was great”

”Checked in on the app. Key was waiting for me when I arrived. Was a wonderful experience ”