Iona Hotellit

”I like the check in process”

”We got snowed in and had to find a motel and they let us check in early.. was thankful for that!!”

”Nothing special. Price not what expecting.”

”The third floor near the elevators smelled musty, dusty and like maybe hydraulic fluid or something, sickly sweet smelling. Our room was kind of musty smelling and very humid with a very old heat/AC unit didn’t really like the fact that the smoke detector flashed bright red white all night. The curtains really didn’t close properly to blackout the bright lights and between the grass and the two buildings which was our view out our window. The beds are really uncomfortable, and the hairdryer...

”Great”

”At check-in, the first staff member told me repeatedly that she was not able to find my reservation. I provided both a receipt and confirmation number. She eventually went to get her “boss,” and he took over. They instructed me to take a key and see if the room was acceptable, and then they would proceed with the check-in. I thought this was unusual, and I asked if I should be concerned about anything. The man said that just in case I had exceedingly high standards and didn’t like the room, I...