Hotellit kohteessa Itäranta, Galveston

”We liked being close to everything. The room was clean and nice.”

”nice”

”important was location ,cost ,clean ,great customer service ,free parking, free breakfast I was satisfied”

”We enjoyed are stay for the weekend at the beach. The front desk employees were nice. Pros: The room is spacious for my husband in a wheelchair. The beds were comfortable even the bunk beds for the kids. The employees were very attentive on making sure the area was clean. They also provide a black rubber ramp for in front of the hotel room for wheelchair access. The fan attached to the wall helped us sleep comfortably. Cons: The door to access the toilet and bath/shower area is not wheelchair...

”bugs in one of the rooms, card lock didn’t work properly and staff decided to offer to move us at 11:00pm. we said no when they said they would give discount in morning. no went down in morning and manager was rude and she said they didn’t leave any info about what happened and since we declined to move, they took that as we accepted room as is. Terrible management and total disregard for customer satisfaction. buried my mother that morning and will NEVER stay at that place again.”

”Decent place to stay. It was a pretty typical $125-$150 hotel. I wouldn’t pay more than that. Parking is a bit of a mess. Elevators were fast. Just request being away from the dogs. Several with dogs and the barking was annoying.”

”Room was clean but the air conditioning barely kept the room even moderately cool and it wasn’t that hot outside. Breakfast was gross. Waiting about 10 minutes for someone to show up at the desk to check out.”

”It is a lovely, stately old mansion just like you expect of Galveston. Built in the 1860’s and recently renovated over a three year period. It is located only about four blocks from the cruise terminal and is ideal if you are cruising. The owner is a great guy and has other property nearby that includes a parking lot. If you stay at the manor you can park your car in the lot and he will drive you to the terminal. Talk about service. There is a live in chef onsite and he prepares your breakfast...

”Great experience from start to finish!”

”Clean and close to everything.”

”Booked a 2 queen balcony view room and had the most ridiculous view, staff changed room to a king room with balcony which was fine, ac unit leaked all in room and it smelled disgusting.”

”First, the lobby smells horrible. The bathroom in the room was way outdated and definitely not clean. Then on the last morning of our stay, as I’m getting dressed, housekeeping knocked on the door, multiple times and multiple times I told them we would be out momentarily (this was only 10am, checkout is 11am) but they opened my room door anyways! I was mid getting dressed!! I will not be staying at this hotel again.”

”Recomiendo este hotel todo muy limpio el personal muy amable te ayudan en todo el parqueo muy amplio el desayuno bien elaborado y con mucha variedad”

”Nice clean place.”

”Pre-arrival it was impossible to get anyone to answer a call for questions. I was put on hold 3 times and never got answered. The in-room phones were inoperative for our entire 3 night stay. Couldn't call front desk, valet, for a cart to help with luggage, Nothing! Completely dead. If you're hungry don't think you will have even half decent service in the restaurant (and I use that term loosely). Rooms were clean and maid service accomodating. Front desk was very nice and pool was fun. Swim up...

”Had a great stay thanks”

”Staff”