2/10 Hirveä
Payel
Matkusti ryhmän kanssa
22.6.2024
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My friends and I checked in around 1 AM and we didn't get the room we booked. While I was upgraded to a king room , my friends were sharing a room and they had no double bed room left. So they were in a suite where one bed was a sofa sleeper which was a bit inconvenient. Also the person who checked us in was a bit rude. When we asked about our room, she used the phrase "as I said to the person before you, we are left with no double room". So I understand we are expected to hear other people's conversation and know things. When I checked into my king bedroom, I found the showerhead broken and lying on the bathtub. I tried to contact front desk as I was worried about my security deposit. I wanted to let them know that it was broken when I checked in. That's when i found the phone was not working. So at 1:30 AM I went downstairs to let the front desk person know. And then she asked me if I need a shower. I mean I drove for 8 hours and everybody needs a shower before sleep. Anyway, I let her know that I'll make it work but they need to know that it was broken when I entered. Other the room was good and clean and breakfast in morning was good.
Payel
Yöpyi 1 yön kesäkuussa 2024