Aula

Arvostelut: Best Western Mayport Inn & Suites

2.5 out of 5
Best Western Mayport Inn & Suites
2389 Mayport Road, Atlantic Beach, FL

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 214 kautta 625 arvostelua" "
Arvosana 8 - Hyvä. 234 kautta 625 arvostelua" "
Arvosana 6 - OK. 100 kautta 625 arvostelua" "
Arvosana 4 - Huono. 45 kautta 625 arvostelua" "
Arvosana 2 - Hirveä. 32 kautta 625 arvostelua" "

8,2/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Thomas H. vastasi 26.4.2024
Robert: thank you for your business and for sharing a review. See you again soon!

8/10 Hyvä

Denia

Matkusti lemmikkien kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our stay was good, the only suggestion will be to update the TV. No option for TV apps, only regular channels.
Yöpyi 1 yön huhtikuussa 2024
Thomas H. vastasi 24.4.2024
Hi Denia: thank you for staying with us and for sharing your review. We will have new internet TVs implemented real soon. Hope to see you in your future travels!

8/10 Hyvä

Troy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was close to my family
Yöpyi 2 yötä huhtikuussa 2024
Thomas H. vastasi 18.4.2024
Hi Troy: thanks for staying with us and for shaing your review. Hope to see you again soon!

10/10 Loistava

Brent

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Thomas H. vastasi 2.4.2024
Brent: thank you for staying with us and for sharing your review. Hope to see you again soon!

8/10 Hyvä

Victoria

Yöpyi 2 yötä maaliskuussa 2024
Thomas H vastasi 15.4.2024
Victoria: we appreciate your business as well as the review. Travel safe and often!

8/10 Hyvä

Linda

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Best Western in Mayport was very conveniently located as I visited family who were receiving care at the Mayo Clinic in Jacksonville. The breakfast and staff member, Rosie, were excellent. There were hot eggs, protein, make-your-own waffles and oatmeal every day along with cereals, yogurt, breads, fresh fruit, juice and coffee. I used the fitness room once and that was great (although I couldn't find the remote for the TV). Overall the room was clean and fresh linens were provided. The microwave, coffee maker and refrigerator with a small freezer came in very handy. The hotel could use on-going upgrades and I'd suggest removing carpeting and putting in hard flooring to make things easier to clean. The cost was a bit higher than I would have liked (about $650 for a four night stay for one person), but within the range of other options.
Yöpyi 5 yötä maaliskuussa 2024
Thomas H. vastasi 18.3.2024
Linda: thank you for staying with us and for sharing your review. We hope to have another opportunity to serve again. All the very best,

6/10 OK

Mikiko

Poor insulation of the room that I stayed in room # 127. I could hear Nextdoor conversation /noise so annoying very bad experience.
Yöpyi 2 yötä maaliskuussa 2024
Thomas H. vastasi 12.3.2024
Mikiko: thank you for staying with us - we apologize for any inconvenience.

6/10 OK

Teresa

Matkusti perheen kanssa
This hotel was not in a nice part of town. Barbed wire on the fence around the property. No place to walk the dog. No where to eat nearby. The staff was great especially the woman in the breakfast room. Dogs are allowed for an extra fee.
Yöpyi 1 yön maaliskuussa 2024
Thomas H. vastasi 8.3.2024
Teresa: thank you for staying with us and sharing your feedback.

4/10 Huono

Ricky

Matkusti perheen kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
We selected the BW on the beach, for 2 nights at $300. When i got my email with the address it was not the beach. The floors were gross and nasty and stunk. The bath tub had pubic hairs in it. The beds were hard and the head of the be was tilted downward so i had to sleep on the ither end. And to top that off we had a wonderful view of a a homeless person that was living between the motel and the dollar tree, which greeted our morning with popping a squat right out in the open . Needles to say we did not stay the second night.
Yöpyi 2 yötä maaliskuussa 2024
Thomas H. vastasi 5.3.2024
Ricky: I apologize for the frustration with your booking and hope that we would have another opportunity to make this up to you. All the best,

10/10 Loistava

Shaun, Gainesville

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was very quiet and peaceful. The location was very convenient for what I needed.
Yöpyi 1 yön maaliskuussa 2024
Thomas H. vastasi 4.3.2024
Shaun: thank you for staying with us and for sharing your review. Hope to see you again soon!

8/10 Hyvä

Jamela

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Thomas H. vastasi 26.2.2024
Jamela: thank you for the business and for sharing a review. Hope to see you again real soon!

8/10 Hyvä

Elisabeth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean, quiet and comfy.
Yöpyi 1 yön helmikuussa 2024
Thomas H. vastasi 19.2.2024
Elisabeth: thank you for staying with us and for sharing your experience. Hope to see you again soon!

10/10 Loistava

Cheryl

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä helmikuussa 2024
Thomas H. vastasi 20.2.2024
Hi Cheryl: thank you for choosing to stay with us and for sharing your review. We would love to serve you again should your future travels permit.

10/10 Loistava

Gary

Yöpyi 1 yön helmikuussa 2024
Thomas H. vastasi 20.3.2024
Gary: thank you for the business and for sharing your reivew. Hope to see you again in the near future.

10/10 Loistava

james

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good Value.
Yöpyi 1 yön tammikuussa 2024
Thomas H. vastasi 4.2.2024
James: thank you for staying with us and for sharing your review. We hope to see you again soon!

10/10 Loistava

Edgar

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
Thomas H. vastasi 4.2.2024
Edgar: thank you for the business and for sharing your review. Hope to see you again soon!

8/10 Hyvä

Lenora

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Thomas H vastasi 19.1.2024
Lenora: thank you for staying with us and for sharing your review. We hope to see you again real soon!

2/10 Hirveä

Jorge

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The place horrible never had a manager on duty to help and the staff just knew how to say I’m sorry we can’t help call Monday to speak to a manager. I reported animals in the room and bathroom. Do not stay on the place.
Yöpyi 2 yötä tammikuussa 2024
Thomas H vastasi 14.1.2024
Jorge: thank you for providing us feedback on your stay. I apologize we failed to exceed your expectations. Hopefully we will have another opportunity in the future. All the best,

10/10 Loistava

Cuong

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The place is very nice for the price.
Yöpyi 1 yön tammikuussa 2024
Thomas H. vastasi 10.1.2024
Cuong: thank you for staying with us and for sharing your review. Hope to see you again in your future travels.

4/10 Huono

RONALD

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Last Stay At This Best Western
My wife and I travel very infrequently, her sister hosted our Thanksgiving Fest there in Atlantic Beach. I've never booked anything using Hotels.com, I have $150.00 worth of your gift cards, so when I made our reservation on line I thought I was reserving the room with my debit card then use the gift cards upon arrival for the partial payment. As we were checking in Robby was on the desk, and stated that our room had already been pre-paid by Hotels.com and I would be unable to use the Hotels.com gift cards at this time. So that was bad enough, but around 9:00 am, 11/24/23, Room 208-B, I was showering, slipped and fell in the tub, on the way down I grabbed the shower curtain, bending the shower rod, the non-skid surface of the bath tub has worn off over time and was smooth to the touch, my back was sore for about a week and it appears that I'm ok, so I'm not considering filing a complaint. My wife was just outside the door when I fell, took photos of the bent rod, absence of grab bar, and the worn down surface bottom of the tub. As we were checking out we advised the maid service about what just happened and appraised BW's desk clerk the same information. If you need to contact me, my phone # (941) 761-4959, email: RMCLEOD8103@gmail.com, sincerely, Ron McLeod
Yöpyi 2 yötä marraskuussa 2023
Thomas H. vastasi 29.12.2023
Hi Ronald: we are working to investigate this further and have immediate plans to update the bathrooms in each guest room to shower enclosures. I am also researching a way we can honor your gift cards and I will follow up with you. Thank you! Thomas Huss

8/10 Hyvä

Brandon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Thomas H. vastasi 10.12.2023
Brandon: thank you for the business and for sharing your review. Have a wonderful Christmas holiday!

8/10 Hyvä

Natalia

Hyvää: Siisteys ja henkilökunta ja palvelu
The service was very good. The people that works there are very friendly and helpful. They were always willing to help us.
Yöpyi 3 yötä marraskuussa 2023
Thomas H. vastasi 29.11.2023
Natalia: thank you for your patronage and for sharing your compliments of our staff. We hope to have another opportunity to serve you again soon!

8/10 Hyvä

Jacob

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great cheap hotel
Yöpyi 1 yön marraskuussa 2023
Thomas H. vastasi 29.11.2023
Jacob: thank you for choosing to stay with us and for sharing your review. Hope to see you again real soon!

8/10 Hyvä

Blaine

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was clean and convenient to JAX Beach. Id stay there again
Yöpyi 2 yötä lokakuussa 2023
Thomas H. vastasi 25.10.2023
Blaine: thank you for staying with us and for sharing your feedback. Hope to see you again real soon!

4/10 Huono

Tamara

Matkusti pienten lasten kanssa
Huonoa: Majoituspaikan kunto ja tilat
The carpet in our room had holes in it. The pool you had to go out the hotel and walk around the property to get access to the pool. The staff wasnt very friendly and acted like you were inconvenient for asking how to access the pool. The pool was relaxing and well upkept. The breakfast was a muffin as the oranges in florida was well past ripe. Which was shocking because florida oranges. Would not recommend especially when there are soooo many other hotels in the area.
Yöpyi 1 yön lokakuussa 2023
Thomas H. vastasi 19.10.2023
Hi Tamara: thanks for staying with us. We appreciate your review and will use your feedback to ensure we are providing superior service and quality. Hopefully we will have another opportunity to serve you again soon!

10/10 Loistava

Lavon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Thomas H. vastasi 15.10.2023
Hi Lavon: thanks for staying with us and for sharing your review. We appreciate your business and hopefully we'll see you again real soon! Stay safe,

10/10 Loistava

Anton

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
👍
Yöpyi 1 yön syyskuussa 2023
Thomas H. vastasi 29.9.2023
Hi Anton: thanks for your business and for sharing a review. Hope to see you again soon, until then stay well.

10/10 Loistava

Yolanda

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Extremely friendly staff from front desk to the repair man we saw in the hallway. Very clean. Nice landscaping. Pleasant pool.
Yöpyi 1 yön syyskuussa 2023
Thomas H. vastasi 27.9.2023
Hi Yolanda: thank you for your patronage and for the nice compliments. Our staff work hard to provide the very best service and it's nice to hear their efforts didn't go unnoticed. We hope to have another opportunity to serve you again should your future travels permit. Kindest regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Thomas H. vastasi 25.9.2023
Thank you for the business and for sharing your review. Travel safe!

4/10 Huono

Shyla

Huonoa: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Thomas H. vastasi 24.9.2023
Hi Shyla: thank you for staying with us and for sharing your review. We hope to see you again in the near future. All the best,

2/10 Hirveä

andrew

Matkusti lemmikkien kanssa, Liikematkailija
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
Everyone was very friendly. The night before I was to check out, I left my phone in an Uber. The Uber driver returned my phone that same evening around 10:30 pm. The next morning from the time I woke and for the next 4 hours I lost my ability to work or even leave because everything is in my phone. After 4 hours of stress I decided to ask the front desk if they had my phone. It was then the woman working said "oh yes, here is a note from the Uber driver. Then she proceeded to tell my I had 20 minutes to check out. Zero compassion of the problem. Then I found out that not only did the woman at the desk neglect to simply call my room or knock on the door to relay the message, the person that was at the desk the night prior refused to accept the phone from the Uber driver, he never bothered to attempt to inform me that my phone was there. We all know our phones are heavily attached to our lives. I found both employees to have complete disregard for me or the circumstance that caused my a great deal of stress. The woman at the front was equally insensitive to the situation because she had the ability to inform me first thing in the morning. I will never stay at this property again.
Yöpyi 2 yötä syyskuussa 2023
Thomas H. vastasi 31.10.2023
Hi Andrew: I apologize for the inconvenience you experienced. Unfortunately, the Uber driver did not provide your identity when the phone was left which is why the desk personnel was hesitant to accept it. I'm glad you did finally get it and again I sincerely apologize that this was not handled more accurately by all parties. Thank you for the business, we will use this feedback to implement improvements for these types of scenarios moving forward. Wishing you all the very best,

8/10 Hyvä

Giacomo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä elokuussa 2023
Thomas H. vastasi 29.8.2023
Hi Giacomo: thank you for staying with us and for sharing your review. We hope to be able to serve you again in the future. Stay safe,

8/10 Hyvä

Karen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff from check in to housekeeping.. room very comfortable and bed comfortable…
Yöpyi 1 yön elokuussa 2023
Thomas H. vastasi 27.8.2023
Hi Karen: thank you for choosing to stay with us and for shairng your experience with others. We are delighted to hear you had a comfortable experience and hope to see you again soon! Stay safe and God Bless.

8/10 Hyvä

Michael

The smell of cigarettes in the room was overwhelming. No I didn’t ask for non smoking room because the entire hotel is “non smoking “ (signs posted and clearly stated online) will never stay at a best western again. I can still smell it on my suitcase and clothes I didn’t wear.
Yöpyi 2 yötä elokuussa 2023
Thomas H vastasi 25.8.2023
Hi Michael: we certainly appreciate your business and always strive to provide a more superior experience than what you have indicated. We are 100% non-smoking and we would have gladly exchanged your room had we known at the time, but at any rate, I hope we will have an opportunity to make this up to you. Thanks again and we wish you all the very best.

10/10 Loistava

theresa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2023
Thomas H. vastasi 22.8.2023
Hi Theresa: many thanks for your patronage and for sharing your five-star review. We hope to see you again soon.

10/10 Loistava

pedro

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quiet and the ac was blowing cold air!
Yöpyi 2 yötä elokuussa 2023
Thomas H. vastasi 21.8.2023
Hi Pedro: thank you for staying with us and for sharing your feedback. Glad you were able to keep cool in this extreme heat. Travel safe and call on us again should you return to the area!

10/10 Loistava

Brent, Greenville

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great family getaway! Something fun for everyone.
Yöpyi 2 yötä elokuussa 2023
Thomas H. vastasi 20.8.2023
Thank you Brent for chosing to stay with us and for sharing your experience with us. We are delighted that you enjoyed the stay and we are looking forward to seeing you again! All the very best,

4/10 Huono

Eddie

Huonoa: Majoituspaikan kunto ja tilat
The initial appearance seemed rundown. The hallway was dirty and smelled musty. They were broken blinds. The phone in our room did not work at all.
Yöpyi 5 yötä heinäkuussa 2023
Thomas H. vastasi 13.7.2023
Hi Eddie: thank you for your business, I sincerely apoogize that we failed to deliver a more superior experience and hope to have another opportunity to make it up to you. Travel safe!

4/10 Huono

Liz

Matkusti perheen kanssa
Extremely run down, the room had a mildew or musty smell. Loud, could hear through the walls to neighbors easily. Nears in the wall decor, holes in the wall. Do not recommend
Yöpyi 2 yötä heinäkuussa 2023
Thomas H. vastasi 10.7.2023
Hi Liz: thank you for the visit, we regret that we failed to meet your expectations. We will certainly investigate to ensure we are offering the highest quality and hopefully we can make this up to you on a future visit. Wish you all the very best,

10/10 Loistava

Huong

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It nic
Yöpyi 1 yön kesäkuussa 2023
Thomas H. vastasi 3.7.2023
Hi Huong: thank you for your business and for sharing a review. Travel safe and often!

10/10 Loistava

Quavarrius

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Enjoy the stay, very nice staff
Yöpyi 2 yötä kesäkuussa 2023
Thomas H. vastasi 17.6.2023
Hi Quavarrius: it was nice having you stay with us and we are delighted to hear you enjoyed your time with us. Hopefully we will see you again real soon, until then stay safe!

8/10 Hyvä

Brent, Greenville

Matkusti perheen kanssa
Good customer service!
Yöpyi 2 yötä kesäkuussa 2023
Thomas H. vastasi 5.6.2023
Brent: we appreciate your patronage and are delighted to hear you were well taken care of. Kind regards,

8/10 Hyvä

Angel, Pooler

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Close to the Beach, 7 minutes drive. Safe area with restaurants and other things to do
Yöpyi 1 yön toukokuussa 2023
Thomas H. vastasi 1.6.2023
Angel: thank you for your business and for sharing your feedback. We would love to host you again should your future travel permit. Thanks again!

2/10 Hirveä

Steven

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Nasty out dated.
Yöpyi 3 yötä toukokuussa 2023
Thomas H. vastasi 31.5.2023
Steven: while we appreciate your business it concerns us that we failed to exceed your expectations. We would hope to have another opportunity to serve you with a more superior experience. Until then, wishing you all the very best.

8/10 Hyvä

Muhammad

Yöpyi 1 yön toukokuussa 2023
Thomas H. vastasi 17.6.2023
Hi Muhammad: thank you for your business and for sharing a review. Please call on us again should your future travels permit. Best regards,

10/10 Loistava

Lillian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
When checking in we were greeted by employee Named Bobby he was friendly curious and made check-in a breeze.
Yöpyi 3 yötä toukokuussa 2023
Thomas H. vastasi 23.5.2023
Hi Lillian: thank you for staying with us and for sharing your feedback. Bobby will be delighted to know that his efforts to provide stellar customer service are appreciated. Hope to see you again in the near future! Thomas H.

10/10 Loistava

Patrick

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean
Yöpyi 1 yön toukokuussa 2023
Thomas Huss vastasi 18.5.2023
Hi Patrick: thank you for staying here with us and for sharing your feedback. We would love to host you again should your future travels permit. Stay safe, Thomas H.

8/10 Hyvä

Ronald J.

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Was quiet & easy to find
Yöpyi 2 yötä huhtikuussa 2023
Thomas H vastasi 30.4.2023
Ronald: thank you for your business and for sharing your review. Hope to see you again in the near future, until then stay safe.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Terrible smell in the room
Yöpyi 1 yön maaliskuussa 2023
Thomas H. vastasi 30.3.2023
Thank you for staying at our property. We will certainly investigate the irritant issue and appreciate the feedback. Hope to see you again soon.

2/10 Hirveä

Alain

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
the room had a very strong odor, they tried to spray, did not mask the odr staff was unresponsive
Yöpyi 2 yötä maaliskuussa 2023