Kauden mukainen ulkouima-allas avoinna 9.00–23.00, aurinkotuoleja

Arvostelut: Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel

3.5 out of 5

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 616 kautta 1113 arvostelua" "
Arvosana 8 - Hyvä. 241 kautta 1113 arvostelua" "
Arvosana 6 - OK. 126 kautta 1113 arvostelua" "
Arvosana 4 - Huono. 65 kautta 1113 arvostelua" "
Arvosana 2 - Hirveä. 65 kautta 1113 arvostelua" "

8,6/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Autumn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff here was so kind to our family at check in. We had our airbnb cancel on us the night before due to a plumbing issue. We scrambled to find somewhere for our family to go on a holiday weekend just hours before we were to hit the road. They were able to give us adjoining rooms thankfully since we are a family of 5. It was really a lifesaver!
Yöpyi 3 yötä toukokuussa 2024

6/10 OK

Wilbert

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This facility was clean, however the workmanship on our room was poor, as if a none skilled person did the renovations, tiles were crooked and grout unfinished no shelves for your toiletries in the shower.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Jeremy

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean hotel. Staff was very friendly and helpful.
Yöpyi 3 yötä huhtikuussa 2024

10/10 Loistava

Peggy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I really liked the airport shuttle. They came to pick us up very quickly. The shuttle driver was very friendly & funny.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Ronald

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

4/10 Huono

Fredrick

Matkusti ryhmän kanssa, Matkusti lemmikkien kanssa
Hyvää: Siisteys
Surprise ! $75 pet fee. Not a word about a fee on the website or in the reservation.
Yöpyi 1 yön toukokuussa 2024
Jessica Matthews General Manager vastasi 27.5.2024
Dear Fredrick, We value hearing from our guests, and we thank you for taking the time to share your experience. We hope overall you had a pleasant stay with us, but we regret your disappointment with the pet fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. Warm Regards, Jessica MatthewsGeneral Manager

8/10 Hyvä

Larry

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 26.5.2024
Dear Larry, Thank you for your rating of Crowne Plaza Jacksonville Airport/I-95N. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.With Hospitality,Andy PreslarGeneral Manager

10/10 Loistava

Abhinay

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Ok
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 26.5.2024
Dear Abhinay, Thank you so much for the perfect rating of your time at Crowne Plaza Jacksonville Airport/I-95N. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.With Hospitality,Andy PreslarGeneral Manager

8/10 Hyvä

Fleming

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Andy Preslar General Manager vastasi 27.5.2024
Dear Fleming, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a great rating. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Andy PreslarGeneral Manager

10/10 Loistava

ALEJANDRO

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 26.5.2024
Dear Alejandro, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Crowne Plaza Jacksonville Airport/I-95N look forward to your next visit.With Hospitality,Andy PreslarGeneral Manager

10/10 Loistava

Keegan, Hattiesburg

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location!
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 25.5.2024
Dear Keegan, Thank you for the excellent review of your stay at Crowne Plaza Jacksonville Airport/I-95N. We appreciate you mentioning our convenient location. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!With Hospitality,Andy Preslar,General Manager

10/10 Loistava

Jamil

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
very nice and clean hotel they should have microwaves in the rooom instead of going all the way down to the first floor
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 24.5.2024
Dear Jamil, Thank you for your feedback regarding your recent stay with us. We are glad to hear that you found our hotel to be well-maintained and clean. We appreciate your suggestion about having microwaves in the rooms, and we will definitely consider it for future enhancements to our amenities. We strive to provide a comfortable and convenient experience for all our guests, and your input helps us in that endeavor. We look forward to the opportunity to welcome you back for another enjoyable stay in the future!With Hospitality,Andy Preslar,General Manager

10/10 Loistava

Amy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel and very polite staff
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 21.5.2024
Dear Amy, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations and that you were especially pleased with our well-maintained property and outstanding service. It was a pleasure to accommodate you, and we hope to see you again on your next visit to the area. With Hospitality,Andy PreslarGeneral Manager

6/10 OK

Quinton

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 22.5.2024
Dear Quinton, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.With Hospitality,Andy PreslarGeneral Manager

4/10 Huono

Roberta

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
100.00 pet fee for 6 lb dog!! Pillows are less than 1/2 size of regular pillows!! Rooms fair condition, definitely aged!
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 21.5.2024
Dear Roberta, Thank you for taking the time to share your review. We are sorry you were not entirely satisfied with the condition of our accommodations. We are always looking for ways to improve, and we have taken note of your comments regarding our plans for developing the property. We also apologize for the concern you had with our pillows. In the future, please know that our front desk will be available to make your stay as comfortable as possible. Furthermore, we regret your disappointment with the pet fee. Our fees are listed on our website, and we apologize if this was not adequately communicated to you. Thank you for choosing us, and we hope you will reconsider giving us another chance to host you again.With Hospitality,Andy Preslar,General Manager

10/10 Loistava

Jessica

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We arrived after 14 hours of driving and we were met by Lili, an extremely friendly and empathetic front desk attendant. Check in was quick and easy, our 1 bedroom king suite was decorated nicely, clean and inviting and the 2 person soaking tub was just what we needed after such a long day. The icing on the cake was the bar that was open until midnight, and the convenient breakfast option that we added to our reservation to make everything seamless and convenient.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 21.5.2024
Dear Jessica, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are thrilled to know you were pleased with our courteous associates, exceptional accommodations, and excellent breakfast. We also appreciate you mentioning our bar timings and recognizing Lili for her efforts. We will surely share your compliments with her. It was a pleasure to host you, and we look forward to your return visit. With Hospitality,Andy Preslar,General Manager

8/10 Hyvä

Jennifer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 22.5.2024
Dear Jennifer, Thank you for your kind rating. We are so glad you enjoyed your stay with us at Crowne Plaza Jacksonville Airport/I-95N. We look forward to seeing you again for another great experience.With Hospitality,Andy PreslarGeneral Manager

10/10 Loistava

don, evansville

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This Hotel offers everything! Fine dining. pool, full service bar, pool. Staff very friendly and helpful! Will Stay her again when in the area. Highly Satisfied!
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 21.5.2024
Dear Don, Thank you for taking the time to provide feedback about your stay at Crowne Plaza Jacksonville Airport/I-95N. We are thrilled our pool, excellent service and delicious food made your stay an enjoyable one. We appreciate your feedback and look forward to hosting you again the next time you are in the area.With Hospitality,Andy Preslar,General Manager

10/10 Loistava

don, evansville

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
If you are looking for an all in one place to be this is it. Full Bar service, upscale dining, Pool, Sports area to watch a game. Everything you need is right here and do not have to leave the hotel. Friendly staff, clean and felt very safe. Will come here again when in the area.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 21.5.2024
Dear Don, Thank you for the fantastic review of Crowne Plaza Jacksonville Airport/I-95N! We are thrilled to read you loved our excellent service and spotless property. We can't wait to share your kind comments with our team. It is also great to know you liked our facilities and had a great time while you were here. We appreciate your recommendation and look forward to hosting you again soon.With Hospitality,Andy Preslar,General Manager

10/10 Loistava

Karole, Mitchell

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 22.5.2024
Dear Karole, We are thrilled you had a fantastic stay. Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N during your visit to the area, and we look forward to seeing you again soon.With Hospitality,Andy PreslarGeneral Manager

10/10 Loistava

Trena

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was quit and clean ,the room is nice
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 21.5.2024
Dear Trena, Thank you for taking the time to review your stay at Crowne Plaza Jacksonville Airport/I-95N. We are thrilled to read you loved our spotless property and comfortable rooms. Thank you very much! Please come and see us again the next time you are in the area.With Hospitality,Andy Preslar, General Manager

10/10 Loistava

Romay

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was easy
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 21.5.2024
Dear Romay, Thank you for the wonderful review of Crowne Plaza Jacksonville Airport/I-95N. We are thrilled to read about your stay and how much you enjoyed all the aspects of your trip. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more, we look forward to hosting you again on your next visit.With Hospitality,Andy Preslar,General Manager

4/10 Huono

Eddie

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
For starters the lobby to the second tower smelt like sewer and then the fourth floor had no air in the hallway it was so muggy hot and then the refrigerator didn’t work in our room and no microwave
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 22.5.2024
Dear Eddie, Thank you for taking the time to share about your stay with us. Please accept our apologies for not meeting your expectations and for the inconvenience you experienced. We strive to provide a comfortable and pleasant environment for all our guests, and your comfort is of great importance to us. We regularly review our cleaning and maintenance practices to ensure our standards are upheld throughout the hotel. Feedback like yours is instrumental in this process, offering us insight into certain areas. We appreciate you bringing these issues to our attention and hope you will visit again so we can provide you with the flawless visit you deserve.With Hospitality,Andy PreslarGeneral Manager

10/10 Loistava

Jerry, Trussville

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Was good, stay here often
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 21.5.2024
Dear Jerry, Thank you for the fantastic review of the Crowne Plaza Jacksonville Airport/I-95N and for recommending us! We are thrilled to read you had a great time while you were here. We hope to see you again soon, whether for business or leisure!With Hospitality,Andy Preslar, General Manager

10/10 Loistava

ral

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very clean
Yöpyi 2 yötä toukokuussa 2024
GENERAL MANAGER vastasi 16.5.2024
Dear Ral, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N. It is a pleasure to know we exceeded your expectations with our spotless property! We enjoyed having you as our guest, and we look forward to seeing you again on your next visit to the area. With Hospitality,Andy Preslar,General Manager

10/10 Loistava

Yessica Erazo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Near airport and a lot of stores very convenient thank you
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 13.5.2024
Dear M. Erazo, Thank you for the excellent review of your stay at Crowne Plaza Jacksonville Airport/I-95N. We appreciate you mentioning our convenient location to airport. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!With Hospitality,Andy PreslarGeneral Manager

8/10 Hyvä

Joshua

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 14.5.2024
Dear Joshua, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.With Hospitality,Andy PreslarGeneral Manager

2/10 Hirveä

Larry

Huonoa: Henkilökunta ja palvelu
Got to the hotel at 3 PM to check in and there were 5 or 6 people waiting to check in. There have been more. They said they didn't have any available rooms. I didn't stay and wait but rather booked a room at a hotel a block away. I should get my money back. Don't count on the promised 3 PM check-in time.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 14.5.2024
Dear Larry, We appreciate you taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during check-in due to the long wait. Please know that this is not the standard of service we strive to provide. Your feedback is invaluable in helping us improve and ensure a smoother check-in experience for all our guests. We hope you'll give us another opportunity to serve you in the future.With Hospitality,Andy PreslarGeneral Manager

2/10 Hirveä

John

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I felt very unsafe at that hotel. I felt like with the abdence which it did not feel like a Howard Johnson Brand or even look like it. It felt like a Bate and switch. Way too noisy. People were smoking pot out there and smoking. It's going to my room. People were fighting at 1 am in the morning. I will never ever stay there agaim.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 13.5.2024
Dear John, Thank you for your review. We want every guest to have a comfortable stay and leave satisfied with their entire visit. We regret not meeting your expectations and apologize for any disturbances from nearby guests. Thank you for helping us enhance our hospitality, and we will look into the concerns you have specified. We hope to see you again the next time your travels bring you our way, as we would love to provide you with a much-improved experience.With Hospitality,Andy Preslar,General Manager

8/10 Hyvä

Jodi

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No breakfast for guests unless you want to pay high prices with hardly any options. We had a buffet option not worth the cost, hard beds, hard to get hot water to work. Not very appealing in tower 2
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 11.5.2024
Dear Jodi, Thank you for choosing to stay with us at Crowne Plaza Jacksonville Airport/I-95N. We are glad to know you overall had a pleasant stay and hope that you enjoyed most aspects of your time with us. That said, we regret not meeting all of your expectations with the breakfast and the disappointment this caused. We can also understand the frustrations you encountered in your guestroom and the inconvenience this caused. Please know our front desk is available around the clock to make your stay as comfortable as possible. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your valuable feedback and look forward to welcoming you again.With Hospitality,Andy PreslarGeneral Manager

10/10 Loistava

KEVIN

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay!!
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 8.5.2024
Dear Kevin, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.With Hospitality,Andy Preslar,General Manager

10/10 Loistava

Eugenia

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Very old plugs in the lamps . Can not charge my phone
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 4.5.2024
Dear Eugenia, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to know you enjoyed your overall stay with us. However, we sincerely apologize for the maintenance issues you enocuntered with your rooms and the frustration this has caused. We will share your comments with relevant teams so such matters do not happen again. Thank you again for your feedback, and we look forward to your return visit. With Hospitality,Andy Preslar,General Manager

6/10 OK

Marian

Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 3.5.2024
Dear Marian, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future.With Hospitality,Andy Preslar,General Manager

10/10 Loistava

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great value near the airport.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 1.5.2024
Dear Joseph, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. Conveniently located, it is a pleasure to offer an exceptional experience at a reasonable price. Thank you again for your feedback, and we look forward to welcoming you back soon. With Hospitality,Andy Preslar,General Manager

8/10 Hyvä

Kathy

Hyvää: Siisteys ja henkilökunta ja palvelu
We were in tower 2, which is really dated. Needs renovation, but it was clean and the beds were comfortable. The staff was pleasant. I might try a different hotel if I visit Jacksonville again. Seems there are a lot of options.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 1.5.2024
Dear Kathy, Thank you for choosing to stay at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to know you were pleased with our courteous associates and excellent beds. However, we are sorry you were not entirely satisfied with the condition of our property. We are always looking for ways to improve, and we have taken note of your comments regarding our plans for developing the property. We also apologize for not meeting your expectations, and we are grateful for your business. We hope to welcome you again in the future.With Hospitality,Andy PreslarGeneral Manager

8/10 Hyvä

Jane, Naples

Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 21.5.2024
Dear Jane, We are happy you chose Crowne Plaza Jacksonville Airport/I-95N for your recent visit. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.With Hospitality,Andy Preslar,General Manager

10/10 Loistava

alina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love it this is my 3 time staying at your hotels love everything
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 30.4.2024
Dear Alina, Thank you for the generous rating and for your loyalty to our hotel. We are thrilled we met your expectations for a fantastic stay at Crowne Plaza Jacksonville Airport/I-95N. We look forward to having the pleasure of doing so again on your next visit to the area. With Hospitality, Andy Preslar General Manager

8/10 Hyvä

brian k

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I enjoyed staying in the property. I would stay again.
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 28.4.2024
Dear Brian k, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Andy PreslarGeneral Manager

10/10 Loistava

Robert

Yöpyi 4 yötä joulukuussa 2023
GENERAL MANAGER vastasi 18.5.2024
Dear Robert, Thank you for your perfect rating of Crowne Plaza Jacksonville Airport/I-95N. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and we look forward to seeing you again on your next visit to the area. With Hospitality,Andy Preslar,General Manager

10/10 Loistava

Shatari

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff nice rooms
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 28.4.2024
Dear Shatari, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to know you were pleased with our courteous associates and comfortable accommodations. It was a pleasure to host you, and we look forward to your return visit. With Hospitality,Andy Preslar,General Manager

8/10 Hyvä

Darryl

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The tower where I stayed was extremely quiet and peaceful. The breakfast was excellent. Free parking. Fast check-in. I definitely would stay there again. The hotel was dated but very clean.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 3.5.2024
Dear Darryl, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to know you were pleased with our relaxing atmosphere, delicious breakfast, and excellent check-in service. We also appreciate you mentioning our complimentary parking and refreshing property. However, we are sorry you were not entirely satisfied with the condition of our hotel. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. It was a pleasure to host you, and we look forward to your next visit. With Hospitality,Andy Preslar,General Manager

10/10 Loistava

Ruby

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very quiet....very clean
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 27.4.2024
Dear Ruby, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to know you enjoyed your stay with us and that you were especially pleased with our well-maintained property. It was a pleasure to host you, and we look forward to your return visit. With Hospitality,Andy Preslar,General Manager

10/10 Loistava

Scott

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff are the best. Very helpful and knowledgeable about the local area
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 27.4.2024
Dear Scott, We appreciate you letting us know that our team went above and beyond in handling your requests and that you liked our outstanding service. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality,Andy PreslarGeneral Manager

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 27.4.2024
Dear Christopher, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Andy PreslarGeneral Manager

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Na
Yöpyi 1 yön huhtikuussa 2024
Andy Preslar General Manager vastasi 25.4.2024
Dear Michael, Thank you for your recent stay at the Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the city. We enjoyed having you as our guest, and we hope to see you again soon. With Hospitality,Andy PreslarGeneral Manager

10/10 Loistava

Chan

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Enjoyed my stay
Yöpyi 1 yön huhtikuussa 2024
Andy Preslar General Manager vastasi 25.4.2024
Dear Chan, We are thrilled you had an excellent stay at Crowne Plaza Jacksonville Airport/I-95N, and we appreciate the fantastic review. It was our pleasure accommodating you, and we look forward to your next visit.With Hospitality,Andy PreslarGeneral Manager

8/10 Hyvä

Thalia, Columbus

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Room smelled bad and had black mold in restroom. The door was also very hard to open.
Yöpyi 1 yön huhtikuussa 2024
etx-danairesponze vastasi 26.4.2024
Dear Thalia, Thank you for reviewing your stay at Crowne Plaza Jacksonville Airport/I-95N. We sincerely apologize for the cleanliness and maintenance concerns you encountered and the inconvenience this caused. We will address this with the appropriate individuals to ensure we are well-poised to serve you in the future. We genuinely hope that you will consider giving us another opportunity so we can provide you with the immaculate and enjoyable experience you deserve, and that, we are known for. With Hospitality,Andy PreslarGeneral Manager

10/10 Loistava

Heather

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay of your flying out the next morning
Yöpyi 1 yön huhtikuussa 2024
Andy Preslar General Manager vastasi 24.4.2024
Dear Heather, Thank you for sharing your experience at the Crowne Plaza Jacksonville Airport/I-95N with other travelers. We are pleased to know our location worked well for your business trip. We know small things can make a big difference, especially for our guests traveling for work, so we do our best to offer everything you might need while away from your office and home. We hope to see you again soon, whether for business or leisure!With Hospitality,Andy PreslarGeneral Manager

10/10 Loistava

Jeff

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 4 yötä huhtikuussa 2024
Andy Preslar General Manager vastasi 23.4.2024
Dear Jeff, We are thrilled you had an excellent stay at Crowne Plaza Jacksonville Airport/I-95N, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit. With Hospitality,Andy PreslarGeneral Manager

8/10 Hyvä

Laura, Columbus

Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 12.5.2024
Dear Laura, Thank you for the kind rating of Crowne Plaza Jacksonville Airport/I-95N. We are happy you had a pleasant experience overall and hope you will come back to visit us soon.With Hospitality,Andy Preslar,General Manager