On behalf of the entire team, here at the Hampton Inn and Suites Amelia Island Harbor Front, I would like to personally thank you for choosing to stay at our property and taking the time out to provide feedback to our team. It is greatly appreciated!I want to apologize that we fell short of expectations. It is not the norm, and our team works very hard to ensure all of our guests are given the best possible experience. Even with all the staffing shortages and supply chain issues we are facing daily, we will take this as a training moment to continue to improve upon our service and cannot wait to have another chance to make it up to you! Surveys like this help provide feedback on areas we need to improve and maintain so we can continue to provide a 5-star experience for our valued guests.We hope to see you again soon and look forward to making your next stay an even better one. Thank you again and until next time!