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Arvostelut: Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

3 out of 5
Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
10434 Midtown Pkwy, Jacksonville, FL

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 353 kautta 729 arvostelua" "
Arvosana 8 - Hyvä. 194 kautta 729 arvostelua" "
Arvosana 6 - OK. 102 kautta 729 arvostelua" "
Arvosana 4 - Huono. 51 kautta 729 arvostelua" "
Arvosana 2 - Hirveä. 29 kautta 729 arvostelua" "

8,4/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Ari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mukava paikka
Shoppailijalle kauppoja riittää.
Yöpyi 4 yötä helmikuussa 2019

10/10 Loistava

Sam, DeLand

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Ciria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Big and convenient rooms. Good breakfast. Very friendly staff.
Yöpyi 2 yötä huhtikuussa 2024
Richard Lowe vastasi 10.5.2024
Dear Ciria,Thank you for taking the time to share your comments, we are glad to see you had an enjoyable trip.

8/10 Hyvä

Rodney

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Richard Lowe vastasi 3.5.2024
Dear Rodney,We are glad to see you had a pleasant stay, we look forward to seeing you again in the future!

4/10 Huono

Arturo

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room I was assigned was designated for the handicap. The curtain had a tear, the lights on the fan was inoperable, the shower was not cleaned thoroughly. The door was sticking so badly, I thought the door was locked. The door did not fit well in the jamb and no one thought to correct this. So the door had to be shoved open and pulled close with all my might. The misalignment also served to disallow the deadbolt from aligning correctly. The TV did not have many cable TV options, and it seemed very close tot he options for antenna TV. I expect a hotel at this level to have better in room entertainment. Breakfast was fine, a lot of CARBS and sugar; but as a person with specific dietary needs, they did have options that suited me.
Yöpyi 7 yötä huhtikuussa 2024
Richard Lowe vastasi 3.5.2024
Dear Arturo,Thank you for taking the time to share your comments regarding your recent stay. We will share with the appointment staff to ensure we work to resolve your concerns.

10/10 Loistava

Danielle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The woman working the desk during the day is absolutely amazing! She really helped me and went out of her way for me! She was amazing! I love this hotel! The area is amazing and the rooms are always so clean and so so nice! My favorite hotel in the area and I stay here often
Yöpyi 1 yön huhtikuussa 2024
Richard Lowe vastasi 22.4.2024
Dear Danielle,Thank you for taking the time to share comments regarding your recent stay. We are happy to see your stay was a positive experience. Your comments will be shared with the appropriate departments.

8/10 Hyvä

william

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent location. Facilities are good. Downstairs area greatly improved. Rooms need some updating, ie. Showers, mattresses, sitting areas.
Yöpyi 3 yötä huhtikuussa 2024
Richard Lowe vastasi 22.4.2024
Dear William,Thank you for taking the time to share comments regarding your recent stay. We are happy to see your stay was a positive experience. Your comments will be shared with the appropriate departments.

10/10 Loistava

Danielle

Yöpyi 1 yön huhtikuussa 2024
Richard Lowe vastasi 10.5.2024
Dear Danielle,We are glad to see you had a positive stay experience!

10/10 Loistava

Chuck

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good handicap room, just wish they didn’t put these rooms at the far end of the hallway requiring a long walk from the elevator.
Yöpyi 1 yön maaliskuussa 2024
Richard Lowe vastasi 1.4.2024
Dear Chuck,Thank you for taking the time to share comments regarding your recent stay. We are happy to see your stay was a positive experience. Your comments will be shared with the appropriate departments.

8/10 Hyvä

WILLIAM

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Its fine, a little skanky for what this ideal location should have to offer, considering all the high end shopping. But its just very convenient. A whyndam would be great.
Yöpyi 1 yön maaliskuussa 2024
Richard Lowe vastasi 1.4.2024
Dear William,Thank you for taking the time to share comments regarding your recent stay. We are happy to see your stay was a positive experience. Your comments will be shared with the appropriate departments.

10/10 Loistava

Kyle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Richard Lowe vastasi 1.4.2024
Dear Kyle,Thank you for taking the time to share comments regarding your recent stay. We are happy to see your stay was a positive experience. Your comments will be shared with the appropriate departments.

10/10 Loistava

Neil

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Richard Lowe vastasi 1.4.2024
Dear Neil,Thank you for taking the time to share comments regarding your recent stay. We are happy to see your stay was a positive experience. Your comments will be shared with the appropriate departments.

6/10 OK

Robin

Yöpyi 1 yön maaliskuussa 2024
Richard Lowe vastasi 1.4.2024
Dear Robin,Thank you for taking the time to share comments regarding your recent stay. We are happy to see your stay was a positive experience. Your comments will be shared with the appropriate departments.

10/10 Loistava

Angela

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location. Room was clean and roomy.
Yöpyi 2 yötä helmikuussa 2024
Richard Lowe vastasi 29.2.2024
Dear Angela,Thank you for taking the time to rate your stay with us. We are happy to see that you enjoyed your stay. We look forward to having you back again.

2/10 Hirveä

Claudine

Yöpyi 2 yötä helmikuussa 2024
Richard Lowe vastasi 1.4.2024
Dear Claudine,Thank you for taking the time to share comments regarding your recent stay. We are sorry to see your stay was not a positive experience. Your comments will be shared with the appropriate departments.

4/10 Huono

WILLIAM

Matkusti perheen kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
Blood on sheets, hair all over bathroom floor and staff that don’t care. All around dump.
Yöpyi 1 yön helmikuussa 2024
Richard Lowe vastasi 29.2.2024
Dear William,Thank you for taking the time to rate your stay with us. We apologize for the inconveniences you experienced. Your comments have been shared with the appropriate staff to ensure this is an isolated event.

4/10 Huono

Deborah

Matkusti kumppanin kanssa
Hyvää: Siisteys
I liked the location - it’s located in the Town Center mall so it’s very convenient!! I didn’t like they double charged me for the room… there was no pillow case on the extra pillow… no in room safe… the coffee make didn’t work…no ice machines on the floors so you have to ask for ice…
Yöpyi 1 yön helmikuussa 2024
Richard Lowe vastasi 29.2.2024
Dear Deborah,Thank you for taking the time to rate your stay with us. We apologize for the inconveniences you experienced. Your comments have been shared with the appropriate staff to ensure this is an isolated event. We look forward to having you back again.

4/10 Huono

Keith

Matkusti kumppanin kanssa
Shower never ran hot water!
Yöpyi 1 yön helmikuussa 2024
Richard Lowe vastasi 7.2.2024
Keith,Thank you for taking the time to share your experience with us. We will address the issue immediately to ensure this does not impact future guests. We apologize for the inconvenience this may have caused you.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Richard Lowe vastasi 29.2.2024
Dear Anonymous,Thank you for taking the time to rate your stay with us. We are happy to see that you enjoyed your stay. We look forward to having you back again.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful hotel, very clean and within walking distance of shops and restaurants. Beds were comfy.
Yöpyi 2 yötä tammikuussa 2024
Richard Lowe vastasi 29.2.2024
Dear Anonymous,Thank you for taking the time to rate your stay with us. We are happy to see that you enjoyed your stay. We look forward to having you back again.

10/10 Loistava

Namon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Rough start but great
The stay was amazing, after we such a hard time getting into a pre-paid room for two nights. It wasn't the hotels that the issued occurred, but Hotels.com. Their credit card was declined after i paid them ahead of time. We had this Amazing receptionist, I do mean very professional and nice, named Maria. My wife and I would like to tell her thanks for being so patient.
Yöpyi 2 yötä tammikuussa 2024
Richard Lowe vastasi 29.2.2024
Dear Namon,Thank you for taking the time to rate your stay with us. We are happy to see that you enjoyed your stay. We look forward to having you back again.

10/10 Loistava

Marnisha

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Richard Lowe vastasi 29.2.2024
Dear Marnisha,Thank you for taking the time to rate your stay with us. We are happy to see that you enjoyed your stay. We look forward to having you back again.

8/10 Hyvä

Dwight A

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice place
We like the location. Minutes from Mayo Clinic and a short walk to dining and shopping. Nice staff, quiet rooms. Clean.
Yöpyi 2 yötä tammikuussa 2024
Richard Lowe vastasi 29.2.2024
Dear Dwight A,Thank you for taking the time to rate your stay with us. We are happy to see that you enjoyed your stay. We look forward to having you back again.

10/10 Loistava

Ayaiza

Yöpyi 1 yön tammikuussa 2024
Richard Lowe vastasi 29.2.2024
Dear Ayazia,Thank you for taking the time to rate your stay with us. We are happy to see that you enjoyed your stay. We look forward to having you back again.

8/10 Hyvä

JACQUELINE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I almost froze
I wanted to love my stay but with 30 degree weather, my room had NO HEAT. There wasn’t a space heater or anything provided to me, I was given extra blankets but, I wasn’t in bed for my entire stay.
Yöpyi 2 yötä joulukuussa 2023
Richard Lowe vastasi 29.2.2024
Dear Jacqueline,Thank you for taking the time to share your experience. I apologize for the inconvenience. I have shared your comments with the appropriate staff to ensure we avoid these types of issues going forward.

8/10 Hyvä

Tamia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Richard Lowe vastasi 29.2.2024
Dear Tamia,Thank you for taking the time to rate your stay with us. We are happy to see that you enjoyed your stay. We look forward to having you back again.

8/10 Hyvä

Bonnie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Property was nice and staff was generally helpful. Hot water was lacking and shower head and pressure was terrible. Convenient location to St. John’s center.
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Michelle

Matkusti lemmikkien kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was perfect for our 4 day family trip to see extended family over the holidays. The room was comfortable and clean. The staff were helpful. We were right next to shops and dining options.
Yöpyi 3 yötä joulukuussa 2023

10/10 Loistava

Elizabeth

Yöpyi 1 yön joulukuussa 2023
Richard Lowe vastasi 29.2.2024
Dear Elizabeth,Thank you for taking the time to rate your stay with us. We are happy to see that you enjoyed your stay. We look forward to having you back again.

10/10 Loistava

Anne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The staff is so personable and helpful, room is very comfortable and full of amenities for a very comfortable stay. Will stay here from now on when we visit family in Jacksonville
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Sarah

Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Sylvester

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like it was a safe place cleaning parking lot and you had no problem no place to call you have a good place to call and y'all kept stuff cleaning and safe and I like your stuff
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Amanda

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location and amazing staff!
Yöpyi 8 yötä marraskuussa 2023

2/10 Hirveä

Persephone

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Room not available that was booked. Charged extra for room given
Yöpyi 1 yön marraskuussa 2023

6/10 OK

David

Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Luis

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was Friendly and room was very clean.
Yöpyi 1 yön marraskuussa 2023
Assistant General Manager vastasi 3.12.2023
Thank you for feedback and great score of 5 out of 5......

10/10 Loistava

Bridget

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Open for a late but still friendly check in which was good. Spacious room. The AC unit in our room was extremely loud though. The breakfast was very okay
Yöpyi 1 yön marraskuussa 2023
Assistant General Manager vastasi 19.11.2023
Greetings, Thanks for staying with us, and sharing your feedback we look forward to your return stay with us again.

2/10 Hirveä

Cassandra

Yöpyi 1 yön marraskuussa 2023
Assistant General Manager vastasi 19.11.2023
Greetings, We apologize that we did not to meet or exceed your expectations, but we appreciate your feedback and will use this knowledge to move forward with further strengthening our team. Please reach out us if there is anything we can do to help further.

2/10 Hirveä

James

Yöpyi 6 yötä lokakuussa 2023
Assistant General Manager vastasi 4.11.2023
We apologize that you didn't enjoy your stay, please reach out to us if we can make this right with you. Again, we hope that we are able to make this up to you.

10/10 Loistava

Kim

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
FL GA game
Loved our stay. So convenient for food in Town Center. Lots of parking and love the new wine & beer self service in the lobby. Always nice to have a suite to stretch out in. Had to run to meet someone for breakfast but the buffet looked good.
Yöpyi 1 yön lokakuussa 2023
Assistant General Manager vastasi 4.11.2023
Greetings, Thanks for the feedback and we look forward to your return stay. Safe Travels until next time.

4/10 Huono

Kim

Huonoa: Siisteys ja henkilökunta ja palvelu
Ck in was a disaster, at 3pm still room wasn't available!!
Yöpyi 1 yön lokakuussa 2023
Assistant General Manager vastasi 4.11.2023
We apologize that you didn't enjoy your stay, please reach out to us if we can make this right with you. Again, we hope that we are able to make this up to you.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Assistant General Manager vastasi 4.11.2023
We are happy you enjoyed your stay and look forward to your return stay with us.

10/10 Loistava

Ruben

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel very clean staff are amazing great location shopping near the beach and safe area 👍👍
Yöpyi 8 yötä lokakuussa 2023
Assistant General Manager vastasi 4.11.2023
We appreciate your business, thanks for staying with us and we look forward to seeing you again.

4/10 Huono

Ron

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The property was very nice but service was terrible; reported no hot water in shower, they promised it would be fixed but it wasn't, so we had 2 nights in a row with cold showers......totally unacceptable for the price we paid!!
Yöpyi 1 yön lokakuussa 2023
Assistant General Manager vastasi 11.10.2023
Greetings, I apologize that yur visit was not a good one, as we have every intention that we meet and exceed your expectations. However, we keep the hot water stable to please all the guest. We are so sorry that we didn't meet your expectations. Please reach out to us if there is anything that we can help to fix this for you.

10/10 Loistava

Rebecca

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had a really great time. Especially the service was great and they were very helpful and I could always ask if needed something. Everyone was very talkative and generally there was a good atmosphere in the hotel. The cleaning staff were also very friendly. The rooms were also great, clean and especially the part with the kitchen I really liked and helped me with preparing food. Would highly suggest this hotel.
Yöpyi 10 yötä syyskuussa 2023
Assistant General Manager vastasi 8.10.2023
Thanks for staying with us, See you again soon!

8/10 Hyvä

Isabel

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä syyskuussa 2023
Assistant General Manager vastasi 8.10.2023
Thanks for staying with us, See you again soon!

10/10 Loistava

Lindsay

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Location is EVERYTHING- perfect spot
Staff were wonderful and the rooms were clean. Convenient location and wonderful breakfast spread. I will return.
Yöpyi 2 yötä syyskuussa 2023
Assistant General Manager vastasi 8.10.2023
Thanks for staying with us, See you again soon!

10/10 Loistava

Gonzalo Andre

Yöpyi 2 yötä syyskuussa 2023
Stanley Etienne vastasi 21.9.2023
Thank you for taking the time to rate your recent stay. I am delighted to see you enjoyed your stay. We hope to host you again in the future. Safe travels!Stanley EtienneGeneral Manager

10/10 Loistava

Natalie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2023
Stanley Etienne vastasi 21.9.2023
Thank you for taking the time to rate your recent stay. I am delighted to see you enjoyed your stay. We hope to host you again in the future. Safe travels!Stanley EtienneGeneral Manager

8/10 Hyvä

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Assistant General Manager vastasi 14.9.2023
Thank you for staying with us.