Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 452 kautta 1430 arvostelua" "
10–Loistava
452
Arvosana 8 - Hyvä. 323 kautta 1430 arvostelua" "
8–Hyvä
323
Arvosana 6 - OK. 253 kautta 1430 arvostelua" "
6–OK
253
Arvosana 4 - Huono. 210 kautta 1430 arvostelua" "
4–Huono
210
Arvosana 2 - Hirveä. 192 kautta 1430 arvostelua" "
2–Hirveä
192
7,0/10
Siisteys
7,6/10
Henkilökunta ja palvelu
6,6/10
Palvelut/mukavuudet
6,8/10
Majoituspaikan kunto ja tilat
7,2/10
Ympäristöystävällisyys
Arvostelut
2/10 Hirveä
Caren
15.5.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Arrived in the evening and immediately did not feel safe w some of the guests walking around. The African American front desk woman had an attitude as it seems I was an inconvenience yet she was all smiles w the African American guest after. Bathroom in room had mold in the toilet, floors were dirty, elevator was dirty. Loud beeping going off all night as well outside my room
If you are a single female, I do not recommend this place at all. Other guests look like they came straight from prison
Caren
Yöpyi 1 yön toukokuussa 2024
4/10 Huono
David
Matkusti perheen kanssa, Liikematkailija
13.5.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The staff was great but the room wasn’t clean enough.
David
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 15.5.2024
Dear David,We appreciate your feedback and are glad our friendly staff made you feel welcome. However, we apologize for any concerns about cleanliness and will pass your comments along to our housekeeping staff. Should you be in the area again, please come back to see us.Yours in hospitality,Jason Penkacik,General Manager.
6/10 OK
Taylor
Matkusti kumppanin kanssa
13.5.2024
Bar was great
Taylor
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 15.5.2024
Dear Taylor,We appreciate your feedback, and we're glad you enjoyed the bar. If there's anything we can do to improve for your next visit, please let us know. We hope to see you again soon.Yours in hospitality,Jason Penkacik,General Manager.
4/10 Huono
Pam
12.5.2024
I would not stay here again
Pam
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 15.5.2024
Dear Pam,We regret that you didn't have a good stay with us. Please never hesitate to bring your concerns to us while you are here, as we are always happy to help and ensure our guests have a positive experience.Yours in hospitality,Jason Penkacik,General Manager.
10/10 Loistava
Alai
Matkusti kumppanin kanssa
12.5.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
great stay
Alai
Yöpyi 4 yötä toukokuussa 2024
General Manager vastasi 15.5.2024
Dear Alai,We're proud you had a great stay at Wyndham Garden Jacksonville and hope to see you again!Yours in hospitality,Jason Penkacik,General Manager.
6/10 OK
Emma, Fort Myers
Matkusti perheen kanssa, Liikematkailija
11.5.2024
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The door of bathroom is noisy to open . The A.C in our room 226 does get warmer during days time and it is not totally cold even at night. So far, the bed is good, comfy. A bit nosy neighbors. The door needs more safety lock.
Emma
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 13.5.2024
Dear Emma,We always appreciate hearing from our guests, and we're glad our comfortable beds added to your experience. However, we apologize for any issues with noise and the AC, as well as for any concerns about the doors. We'll pass your comments along to the appropriate staff members, and we hope to see you again soon.Yours in hospitality,Jason Penkacik,General Manager.
8/10 Hyvä
Dee
Matkusti kumppanin kanssa
9.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not enough soap in the room, only one bar.
Dee
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 10.5.2024
Dear Dee,Thank you for taking the time to provide your review of Wyndham Garden Jacksonville. Your feedback is appreciated, and we will address this with housekeeping to make sure rooms are adequately stocked with supplies. We look forward to you staying with us again. Yours in hospitality,Jason Penkacik,General Manager.
8/10 Hyvä
Randy
Matkusti kumppanin kanssa
6.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was overall pretty nice, but a little worn. The t.v. had some issues, but eventually worked.
Randy
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 7.5.2024
Dear Randy,Thank you so much for your review. We want each guest to have a five-star experience, and we're sorry to hear we didn't hit that mark for you this time. However, we appreciate your feedback, which we will utilize to ensure a more comfortable and refreshing stay for future guests. We hope you'll consider staying with us again soon.Yours in hospitality,Jason Penkacik,General Manager.
10/10 Loistava
Raven
5.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked ho it was close to eating spots and that the staff were very respectful and helpful.
Raven
Yöpyi 2 yötä helmikuussa 2024
General Manager vastasi 7.5.2024
Dear Raven,Thank you for choosing Wyndham Garden Jacksonville and for sharing your five-star review! We are thrilled to hear that our friendly service and location added to the enjoyment of your recent stay. It was a pleasure to host you and we look forward to welcoming you back again soon.Yours in hospitality,Jason Penkacik,General Manager
8/10 Hyvä
Mathew
Matkusti perheen kanssa
5.5.2024
Hyvää: Siisteys
Affordable and convenient to downtown.
Mathew
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 7.5.2024
Dear Mathew,It brings great satisfaction to our team to know that you enjoyed your stay with us. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay in the future!Yours in hospitality,Jason Penkacik,General Manager.
8/10 Hyvä
CC
Matkusti kumppanin kanssa
5.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was nice overall. Clean and service was great. We were going to a concert and the front person very kindly let us check in early for our convenience, excellent customer service!!!!
CC
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 7.5.2024
Dear CC,Thank you for choosing Wyndham Garden Jacksonville for your recent stay and sharing your positive experience with us! We're delighted you found our hotel well-kept and received excellent service from our team. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay!Yours in hospitality,Jason Penkacik,General Manager.
10/10 Loistava
Mary
Matkusti perheen kanssa
3.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I hesitate to write this review because we always get such a great deal here and I feel like it is overlooked because of the hotels nearby. The building is a little older but the rooms have been remodeled and everything has always been clean. The only downside is sometimes the elevators take a few minutes, but if you are getting a room so you have somewhere to sleep and aren’t looking to hang out at the hotel all day, it is nice. We visit family and the location is a quick drive to their house. With the price and easy access it is perfect for a quick visit once or twice a year.
Mary
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 7.5.2024
Dear Mary,Thank you for your review, from all of us at Wyndham Garden Jacksonville. We always love to see a familiar face, and we are pleased to know you enjoyed your stay again. We look forward to seeing you again when your travels bring you back to Jacksonville.Yours in hospitality,Jason Penkacik,General Manager
10/10 Loistava
Whitney
Matkusti ryhmän kanssa
3.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Always a great stay there
Whitney
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 7.5.2024
Dear Whitney, We're thrilled to hear that you had a wonderful experience at Wyndham Garden Jacksonville. Our team is dedicated to ensuring each visit is memorable and comfortable, and we can't wait to welcome you back for another fantastic stay!Yours in hospitality,Jason Penkacik,General Manager.
8/10 Hyvä
Diana
2.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Diana
Yöpyi 1 yön huhtikuussa 2024
8/10 Hyvä
Horace
Matkusti perheen kanssa
1.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Housekeeping ran out of face towels one day of stay.
Horace
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 2.5.2024
Dear Horace,Thank you for choosing Wyndham Garden Jacksonville. Our goal is to keep our accommodations well-equipped, so we apologize that we ran short on fresh face towels at one point during your visit. Despite this, we hope you otherwise had a comfortable stay. If your travels bring you back to Jacksonville, we hope to see you again. Yours in hospitality,Jason Penkacik,General Manager.
6/10 OK
Renee
Matkusti perheen kanssa, Liikematkailija
30.4.2024
Huonoa: Siisteys ja henkilökunta ja palvelu
It was a busy time when we checked in and the 2 front desk representatives were busy helping customers. The one who checked us in did not look or act professionally. She had side comments for everything with everyone she helped. The bathtub was dirty and had hairs from previous occupant. The walls are so thin you can hear the tv from the next room. During the night, I had to put towels under the door to keep the smell of smoked weed out. The beds and pillows are comfortable though. And the Red Gill diner next door is great.
Renee
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 2.5.2024
Dear Renee,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our comfortable bed, we are sorry you had a few concerns. Please know that our team is always ready to provide assistance and address any issues that may arise. We are constantly working to improve and will be sure to review your comments with our team to ensure we are always offering our best. We look forward to welcoming you back and impressing you with our improvements.Yours in hospitality,Jason Penkacik,General Manager.
4/10 Huono
Jose, Miami
Liikematkailija
29.4.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Nice bed very clean
Jose
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 1.5.2024
Dear Jose,Thank you for staying with us! We're delighted you found our beds comfortable and appreciated our commitment to cleanliness. Your satisfaction is our priority, so please let us know if there are any ways we can make your next visit even better.Yours in hospitality,Jason Penkacik,General Manager.
8/10 Hyvä
John
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
John
Yöpyi 2 yötä huhtikuussa 2024
6/10 OK
Luis
28.4.2024
Ok
Luis
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 1.5.2024
Dear Luis,While we are delighted you chose to stay with us, we are concerned that your experience did not meet your expectations. We are committed to ensuring your next visit is even better; just let us know how we can.Yours in hospitality,Jason Penkacik,General Manager.
8/10 Hyvä
Patricia
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Patricia
Yöpyi 3 yötä huhtikuussa 2024
2/10 Hirveä
Christine
26.4.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Police knocking on doors. Looking for someone in an altercation. Yelling in the hallway. I couldn't sleep the rest of the night. Very unsafe hotel.
Christine
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 1.5.2024
Dear Christine,Thank you for your review. We regret to learn of your disappointment with your recent stay. Please know that the safety of our guests is of the utmost importance to us, and what you have described is not a typical instance for our hotel. We work with the location authorities to ensure the safety of our guests and a secure environment on our property. We hope you do not allow this isolated incident to prevent you from returning for a seamless experience worthy of a perfect rating.Yours in hospitality,Jason Penkacik,General Manager.
8/10 Hyvä
Ashley
23.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ashley
Yöpyi 2 yötä huhtikuussa 2024
6/10 OK
Regina
Matkusti perheen kanssa
22.4.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very nice.
They could do a little better with her cleaning and my she had a stained look like dried up blood on it
Room smelled like weed and it was pretty noisy in the hallways at night.
Regina
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 25.4.2024
Dear Regina,While we thank you for being our guest and are happy you enjoyed our wonderful staff, we are sorry you had concerns about the cleanliness of the room. We pride ourselves on our top-notch accommodations and will be sure to review our high standards with our team. It would be a pleasure to welcome you back and impress you further.Yours in hospitality,Jason Penkacik,General Manager.
10/10 Loistava
Stormy, Shellman
Matkusti perheen kanssa
22.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved everything , staff was awesome!! The only downside was the walls were thin and we had very loud neighbors, partying which is understandable to a point.(we had to have our TV loud, so we could hear it, which probably bothered the our other neighbors)
Stormy
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 25.4.2024
Dear Stormy,Thank you for your review and kind comments. While we are so pleased to hear you experienced our world-class service, we apologize for the noise disturbance you experienced. Please don't hesitate to reach out to our front desk with noise concerns, as we're always available to assist you!It would be a privilege to host you again during your next visit.Yours in hospitality,Jason Penkacik,General Manager.
2/10 Hirveä
Tanner
Matkusti pienten lasten kanssa
21.4.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Roaches, people in the hallway until 330 in the morning, guys drinking beer in the back parking lot until after sunrise
Tanner
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 24.4.2024
Dear Tanner,Thank you for sharing your experience. We are concerned to hear about the issues you encountered during your stay, including the presence of pests and disturbances in the hallway and parking lot. We engage Massey Services, a nationally recognized pest control company, to provide service to our hotel, and this issue is being addressed by them. We are committed to addressing these matters to ensure a more pleasant and comfortable environment for all our guests. We hope for another opportunity to offer you a stay that better reflects our standards.Yours in hospitality,Jason Penkacik,General Manager.
10/10 Loistava
cynthia
Matkusti perheen kanssa
21.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No towels at the pool or breakfast 😕 but overall for the price it was pretty good.
cynthia
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 24.4.2024
Dear Cynthia, Thank you for taking the time to leave us a positive review. We are sorry to hear that our breakfast fell short of your expectations. Our goal is always 100% guest satisfaction, so we appreciate you bringing this, as well as the lack of towels by the pool, to our attention. We hope that you will choose our hotel for future stays.Yours in hospitality,Jason Penkacik,General Manager.
2/10 Hirveä
carol
Matkusti kumppanin kanssa
19.4.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Hotel room was disgusting we were supposed to stay 3 days because of appointments at Mayo Clinic.
First night fighting in hall had to call front desk. Bathroom faucet only had small stream the floor was disgusting I took pictures if anyone wants to view. When I got home there was a cockroach in my purse. This place needs a deep cleaning. I have owned rentals for 30 years and there is absolutely no need for places to be this disgusting.
carol
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 21.4.2024
Dear Carol,Thank you for your review. We are disappointed to learn that your recent experience fell short of expectations. What you have shared does not reflect our high standards, and we’ll be sure to discuss your comments with the respective teams so this can be looked into. Additionally, although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. It is our hope that you will give us another chance to change your perceptions down the line. Yours in hospitality,Jason Penkacik,General Manager.
4/10 Huono
Amber
18.4.2024
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amber
Yöpyi 1 yön huhtikuussa 2024
10/10 Loistava
Nick
Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
18.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful Cheap Place to stay!
Nick
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 19.4.2024
Dear Nick,It was a pleasure hosting you at Wyndham Garden Jacksonville! We're glad you appreciated our affordable rates, and we look forward to seeing you again soon.Yours in hospitality,Jason Penkacik,General Manager.
10/10 Loistava
Gerald
16.4.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Gerald
Yöpyi 2 yötä huhtikuussa 2024
10/10 Loistava
James
Liikematkailija
14.4.2024
Loved the pool
James
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 16.4.2024
Dear James,Thank you for choosing Wyndham Garden Jacksonville and for taking a moment to provide your rating. It brings great satisfaction to our team to know that you enjoyed your stay, especially the pool area. It was our pleasure to host you, and we look forward to welcoming you back in the future for another five-star experience!Yours in hospitality,Jason Penkacik,General Manager.
6/10 OK
Bruce
14.4.2024
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Distinct musty smell and smell of marijauna in hallways
Bruce
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 16.4.2024
Dear Bruce,Thank you for choosing to stay with us and for taking a moment to provide your review. We regret to hear that you experienced an odor in the hallway and thank you for bringing this to our attention. Indeed, this does not meet our standards, and our team will research this issue to determine what may have occurred. We hope to have the opportunity to welcome you back to change your perceptions.Yours in hospitality,Jason Penkacik,General Manager
10/10 Loistava
Freddy
14.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a quiet place to relax and recharge
Freddy
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 16.4.2024
Dear Freddy,We are so happy to know that you had a great time with us overall and that you were able to catch up on some rest and relaxation. Thank you so much for the five-star rating, and we hope to see you again soon. Yours in hospitality,Jason Penkacik,General Manager.
6/10 OK
Adam
13.4.2024
Adam
Yöpyi 2 yötä huhtikuussa 2024
10/10 Loistava
patrick
11.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I would definitely stay again!!!Great price as well!!!
patrick
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 11.4.2024
Dear Patrick,Thank you! There's no greater compliment than knowing guests were so impressed with their stay that they'd join us again. We hope to have the honor of welcoming you back again soon.Yours in hospitality,Jason Penkacik,General Manager.
10/10 Loistava
Carl
9.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Love it
Carl
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 11.4.2024
Dear Carl,Thank you for your review and for giving us a perfect rating. We are delighted you thoroughly enjoyed your stay at Wyndham Garden Jacksonville, and we hope you return soon!Yours in hospitality,Jason Penkacik,General Manager.
10/10 Loistava
Angela, Tamarac
Matkusti ryhmän kanssa
8.4.2024
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Check in was easy no hassle went in gave my name left a card on file for deposit got my key cards and was on my way.
Angela
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 11.4.2024
Dear Angela,Thanks for the five stars! We're so happy to hear you had such a hassle-free check-in process and that your stay was excellent. It was a pleasure to welcome you to Wyndham Garden Jacksonville, and we hope you'll stay with us again for another easy, relaxing getaway.Yours in hospitality,Jason Penkacik,General Manager.
2/10 Hirveä
Anqula
Matkusti pienten lasten kanssa
8.4.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Roaches in room , moldy a bloody sheets I was disgusted .
Anqula
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 11.4.2024
Dear Anqula,Thank you for taking the time to leave your review. Providing guests with a relaxing and worry-free stay is of the utmost importance to us, and we are sorry to hear that we did not meet your expectations. Please know that we engage Massey Services, a nationally recognized pest control company, to provide service to our hotel, and we have informed them of your concerns to ensure prompt resolution. Nevertheless, it was a pleasure having you here, and we would be honored to have a second chance to deliver a more pleasant stay for you.Yours in hospitality,Jason Penkacik,General Manager.
6/10 OK
Daniel
7.4.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
The property did not have security checking people out who were not staying there.
Daniel
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 8.4.2024
Dear Daniel,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations during your visit. We can assure you that the safety of our guests is a top priority for us, and we offer our sincere apologies if you didn't feel this was the case. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Yours in hospitality,Jason Penkacik,General Manager.
4/10 Huono
John
7.4.2024
John
Yöpyi 1 yön huhtikuussa 2024
10/10 Loistava
Itz
5.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and comfortable
Itz
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 21.4.2024
Dear Itz,We value the comfort and satisfaction of our guests, and we are delighted to read your feedback. Thank you for taking the time to review your stay at Wyndham Garden Jacksonville. Returning guests are a great compliment. Come back again soon!Yours in hospitality,Jason Penkacik,General Manager.
10/10 Loistava
Reynier Nelson, Aberdeen
4.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
La atención
Reynier Nelson
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 8.4.2024
Dear Reynier,We take great pride in our team's commitment to providing exceptional service and ensuring our guests feel valued and supported throughout their stay. Your positive feedback is greatly appreciated and we look forward to welcoming you back to Wyndham Garden Jacksonville for more great service.Yours in hospitality,Jason Penkacik,General Manager.
4/10 Huono
Malcolm
4.4.2024
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
There was a minor roach infection.
The internet was slow.
Malcolm
Yöpyi 6 yötä maaliskuussa 2024
General Manager vastasi 8.4.2024
Dear Malcolm,Thank you for leaving us feedback and bringing these concerns to our attention. What you described is not up to our standards, and our team appreciates you making us aware so we can further investigate. We hope you had an enjoyable time in Jacksonville. Yours in hospitality,Jason Penkacik,General Manager.
6/10 OK
Rigoberto
3.4.2024
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Rigoberto
Yöpyi 1 yön huhtikuussa 2024
10/10 Loistava
Delcina
3.4.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Great experience with wonderful pricing
Delcina
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 7.4.2024
Dear Delcina,Thank you for choosing Wyndham Garden Jacksonville and for sharing your delightful five-star review. We are thrilled you enjoyed your stay and our great value, and we look forward to welcoming you back again soon.Yours in hospitality,Jason Penkacik,General Manager.
4/10 Huono
Yasmine
2.4.2024
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
First, the rooms were extremely dirty. When I asked for another room, the front desk clerk said, there is only three clean rooms available. She ended up giving me one of those rooms. Gross.
Yasmine
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 7.4.2024
Dear Yasmine,The issues you raise are important to us. Please accept our apologies for any concerns about cleanliness. This does not represent the level of accommodation we aim to provide, and we'll look into your comments. If you find yourself back in the area, we'd appreciate the chance to provide you with more suitable accommodations.Yours in hospitality,Jason Penkacik,General Manager.
8/10 Hyvä
Rigoberto
2.4.2024
Rigoberto
Yöpyi 1 yön huhtikuussa 2024
8/10 Hyvä
Brent
30.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Brent
Yöpyi 3 yötä maaliskuussa 2024
4/10 Huono
Adina
Matkusti kumppanin kanssa
30.3.2024
The property has progressively grown more chaotic and noisy. This most recent stay was by far the worse: screaming and door slamming started a little before midnight and continued until the early morning hours. Not sure if the front desk was aware, however, it extended outside to the parking lot and also appeared to be on multiple floors.
Adina
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 3.4.2024
Dear Adina,We're genuinely concerned to hear about your recent experience. Maintaining a peaceful environment for all our guests is paramount, and we regret any disruption to your stay. Rest assured, we'll ensure our team is more vigilant and responsive to such situations in the future. Your comfort is crucial to us, and we hope for the opportunity to provide you with a much quieter and more enjoyable stay next time.Yours in hospitality,Jason Penkacik,General Manager.
4/10 Huono
Kamela
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
29.3.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
This hotel has roaches.
Kamela
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 31.3.2024
Dear Kamela,Thank you for your review. We regret to learn of your disappointment with your experience. Although we engage Massey Services, a nationally recognized pest control company, to provide service to our hotel, we will conduct a complete evaluation to ensure everything is as it should be. We look forward to welcoming you back in the future for a seamless stay worthy of a perfect rating.Yours in hospitality,Jason Penkacik,General Manager.