Maalaistalot – Jacksonville

”Liked everything.”

”I recently stayed at the Tru by Hilton Jacksonville South Mandarin for a 2-day trip, and while there were a few positives, a major sanitation failure completely ruined the experience. To be fair, the customer service was genuinely good. The staff was polite, and the common areas of the hotel were kept very clean and presentable. Unfortunately, that is where the positives end. First, the breakfast was arguably the worst quality I have ever seen at any hotel—it was simply unacceptable. The most...

”This Hyatt has been my go to since my daughter committed to a nearby college. I had planned to use it during my stays when visiting, but on my most current stay, a housekeeper was going door to door at 8am knocking until doors were answered to tell us when checkout was. Both myself and the room across from me were very confused as to why this was happening. The housekeeper seemed to not care at all that she was waking people up. Disappointed as I have always loved my stay here.”

”This is the first time staying in a Holiday Inn express It was clean, updated LOVED the fresh 24-hour coffee! Room was very nice and meet all our needs!”

”Place was immaculate but what really made ourstay special was tbe staff....Melissa is a gem !!! As is Jimmy. Thanks for making us so welcomed.”

”Management is terrible, found a dirty wash cloth on the shower curtain pole, toilet water running all night , AC rattling all night, draw on night stand keeps opening. Manager not there until 9:30 am , I had an early checkout and left a message from front desk for manager to call back and he never called the customer back. I had to call him back 4 times but didn’t received any compensation for the above issues.”

”All good”

”The microwave wasn't working and housekeeping didn't want to clean my room”

”We often stay at this hotel when we come to Jacksonville because the experience is normally good. The only issue we had this time was acquiring more towels. They gave us the run around about towels and wash cloths, they only offered two of each but there was three of us in a room. I over heard a staff member discussing the matter, but she seemed to be talking poorly about our request. Besides that the room works well and is great for short term stay.”