Hotellit kohteessa Jacksonvillen keskusta, Jacksonville

”Staff was great. This JW Marriott was disappointing compared to all the others I have stayed, it’s old and the walls are like paper. Sounded like people in next room were in ours! Restaurant seemed under staffed, again the staff was very kind. Building front area is around construction area. The hotel needs a remodel, old carpet in restaurant, old woodwork, needs a facelift or remove “JW”. Staff was amazing!”

”I did not eat breakfast at the hotel, but I loved that there was an entrance and exit gate around the parking lot.”

”I arrived at approximately 9 PM with my young daughter after a long trip and was informed that a $100 deposit was required on a card only. I had $80 available on my card and offered to pay the remaining $20 the following morning. I also offered cash, but every solution was refused. My husband respectfully called the front desk to help find a solution, and instead of assisting us, the staff member threatened to call the police. The lack of professionalism and willingness to help was extremely...

”Upon checking in, we found the hotel undergoing a co.plete renovation. Most of the main lobby closed off and the bar moved to the restaurant. The elevators were also being renovated and taken out of service 1 or 2 at a time out of the 3. I would have expected Expedia to have some type of construction notice when booking. I always stay at the Southbank when in Jacksonville, but this had to be the most disappointing visit EVER!!! Call the hotel beforehand to confirm status of renovation to avoid...

”really enjoyed my stay at the hotel”

”All good”

”Hotel had all the essentials, including a breakfast bar. Bed was reasonably comfortable. Staff were friendly. Room design was spacious. Would say it was a good value for the price. Property was clean for the most part, aside from the restroom, which was very cramped. The shower in our room had a weird design, where there wasn’t a full barrier nor way to adjust the shower head to keep it from spraying water on the wall and floor outside the shower.”

”Booked the hotel because we needed transportation to the airport, however the service was not available at the time needed, had to Uber to the airport.”

”When we walked in, it had a cigarette odor throughout the floor. There were bugs in the room as well.”

”There were bugs in my room which I did not appreciate especially spending the amount of money I did for a room over the holiday. Staff was friendly, but it wasn’t not clean and pictures did it justice.”

”Easy to get to from airport. Nothing special about it. Clean room pleasent stay for wat it's worth.”

”Great stay here! Had a little inconvenience when checking in where my reservation was not found. They were not able to help me at the property since I booked through Expedia but after a quick call to Expedia they were able to sort things out. A gentleman at the property was extremely helpful! One of the young ladies, not so much. Everything else was wonderful! Clean, beautiful, comfortable, pool was nice and clean. I recommend this hotel! Last detail, it’s $10 per day for parking. Small detail I...

”Very nice!”

”This was our first time here, location is very conveniently close to shopping, restaurants and even the carnival port for cruisers. We stayed the night before our cruise for May16. Check in/out was east ave quick. I don’t remember the guys name who checked us in but he has great customer service. We stayed to have breakfast at the hotel and Gabe that works by the food counter was amazing. Nice, great customer service and we witnessed how very patient he was with one of your older guests. We...

”Clean and staff was efficient and professional 👌”

”Location and everything was great!”