Jerome Hotellit

”Parfait !! ”

”Everything was good. Bed could be a little more comfortable”

”This hotel was okay. Decent breakfast, clean rooms, staff were helpful. Our main complaint is that the beds were very uncomfortable and we struggled to get any rest on them.”

”Yes”

”Simple, clean and quiet. Hard to complain for business stay.”

”The AC worked well and there was a dehumidifier in the room which was nice. The rooms weren’t well maintained and definitely needed updating, especially in the bathrooms. The bed linens were clean, the service was good, it just needs updating. Not sure I’d stay there again until changes were made.”

”The stay was good, clean and the staff friendly”

”Horrible”

”Staff was helpful in rectifying issues. Because they were I would stay here again. Breakfast was a huge variety every day. Parking was easy and access to the convening was easy.”

”Historic town w a beautiful historical park nearby”

”The checking in process was pretty fast. However the gentleman at the reception desk was not very friendly. I walked up and said hello, he said how may I help you? no hello back. Them he sort of pointed to the back and said the elevators are to my left.He was not wearing a name badge so I do not know his name, but the other two young ladies that I came in contact with at the desk were much better. Not overly friendly, but much better.”

”Good location if you want to be in the westside of Springfield; good hot breakfast; friendly, helpful staff; Clean. Drinks and food reception in the pm. Did not use other amenities like gym and pool.”

”The staff was very friendly and my room was nice. The hotel was quiet for being very busy, which was nice. The heater in my room was not working properly. There was an electrical burning smell when I turned it on, which was strange. I tried the regular fan setting and it seemed to work fine. The breakfast selection was lacking and the hot food was not great. This was surprising since I've had really good experiences at Country Inn and Suites locations. ”

”Wonderful restored apartment building from 1920s, mostly original elegant woodwork. Some rooms still with much or all original features - such as a cast iron clawfoot tub in our room (Dahlia), also an old treadle sewing machine converted to a side table. Very generous and helpful staff, including breakfast chef who made a hearty breakfast each day. Great location ~7 blocks walk from historic district. Only minor drawbacks - slightly worn linens, bed so-so, curtains not light-blocking at least in...

”Needs updating but it was comfortable and safe. Breakfast was very good and the staff at breakfast were extremely friendly and helpful. I would definitely stay again. ”

”It looked brand new. The staff were oblivious to us.”

”Everyone was polite. House keepers helpful.”

”I didn't like the mattress. I was uncomfortable.”