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Arvostelut: mantuolunPlusjiudian

3 out of 5
mantuolunPlusjiudian
No 132, Shaping Xinhuacheng, Heshan, Jiangmen, Guangdong

Arvostelut

6,0
Arvosana 10 - Loistava. 1 kautta 2 arvostelua" "
Arvosana 8 - Hyvä. 0 kautta 2 arvostelua" "
Arvosana 6 - OK. 0 kautta 2 arvostelua" "
Arvosana 4 - Huono. 0 kautta 2 arvostelua" "
Arvosana 2 - Hirveä. 1 kautta 2 arvostelua" "

8,0/10

Siisteys

6,0/10

Henkilökunta ja palvelu

6,0/10

Palvelut/mukavuudet

6,0/10

Majoituspaikan kunto ja tilat

10/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Michael

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very new hotel. Clean and very convenient. Staffs are friendly.
Yöpyi 2 yötä huhtikuussa 2024
lucy vastasi 16.4.2024
Hello, guest! Thank you for choosing our hotel. I am very glad to see your affirmation of our hotel. Being away from home and staying comfortably is the expectation of every guest and the ultimate goal of the hotel. We will keep up our efforts and believe that through our continuous efforts, we will make your next stay more comfortable. We look forward to your coming again. I wish you a happy life.

2/10 Hirveä

isabella

Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I have to stay for 7 nights in Guangdong Heshan, but mistakenly booked 6 nights. It is not weekend and still is the same price as when I booked on Expedia. I asked can be charged by the average of my booking price? The front said : 1st they don’t follow the expedia( but I booked by USA Expedia?);2nd they don’t take foreign currency (I said I can Paid them by RMB).Then the typical “bargain Dance” started. Finally, the managers on duty sticked to charge $18 dollars RMB more than the price showing on the webpage ( less than $3 USA dollars!) unfortunately, I did saw them selling their rooms with a much lower price when I check- in. Unhappy experience! Ridiculous! They don’t care and keep royalty customers. What they care are the quick money! Terrible service ! Even though I told them I have no Chinese phone number, no data and “weixin” electric money except cash. I moved to another hotel across the street right away and felt so angry. It is absolutely crazy and doesn’t make sense. Not recommend! Never be back again!
Yöpyi 5 yötä maaliskuussa 2024
lucy vastasi 16.4.2024
Dear guests, thank you for your choice and feedback. We apologize for the unpleasant experience.Meaning. Your suggestion is very important. We have fed it back to the Housekeeping Department and made improvements immediately. I believe that we will be the same in the future.The service for the guests will be more meticulous. Once again, I apologize for your displeasure, and look forward to your feeling of staying again.Good service.