Here’s the thing — the weather was extremely hot during our visit, yet the room temperature was set to 26.5°C. It took about 5 to 6 hours for the room to cool down to a more comfortable level. Because of the heat, we couldn’t use the blanket when we first went to bed. Then, after a few hours, the room became too cold, and we had to put the blanket back on. This is not the kind of experience one would expect from a 5-star hotel.
Also, the hallway on the guest room floors had no air conditioning at all — which is quite ridiculous. Overall, this felt more like a 3-star hotel experience.