Majoituspaikan julkisivu

Arvostelut: Arcadia Suites

4 out of 5
Arcadia Suites
Plot 54A Kira Road, Opposite Uganda Museum, Kampala

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 50 kautta 101 arvostelua" "
Arvosana 8 - Hyvä. 36 kautta 101 arvostelua" "
Arvosana 6 - OK. 7 kautta 101 arvostelua" "
Arvosana 4 - Huono. 5 kautta 101 arvostelua" "
Arvosana 2 - Hirveä. 3 kautta 101 arvostelua" "

9,2/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Khadar

Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Khadar

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thanks for your warm hospitality. An excellent & relaxing stay. Loved my stay.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Khadar

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

Rachel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Easy proximity to hospital.
Yöpyi 5 yötä huhtikuussa 2024

8/10 Hyvä

David

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great rooms. Clean. Great AC! Wifi functional but took hours to set up with tech people. Kitchen was lackluster, unresponsive to concerns, and routinely served products not as advertised. When addressed the dismissed or gasslighted customers.
Yöpyi 2 yötä maaliskuussa 2024

4/10 Huono

JAYDEV

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The air con. and lockers were not working
Yöpyi 1 yön maaliskuussa 2024
Front Office Team vastasi 7.3.2024
Dear Jaydev, we sincerely apologize for the inconvenience you experienced with the air conditioning and lockers during your stay. Your feedback is crucial in helping us identify areas for improvement. Rest assured, our maintenance team is actively addressing these issues to ensure a more comfortable and reliable experience for our guests. We appreciate your understanding and hope to have the chance to welcome you back for a much-improved stay.

8/10 Hyvä

Abdulkadir

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms are good, area is centrally located perfect to go anywhere all shops, movies etc nearby No porter or anyone to help you with your bags when you check in you have to carry the bags yourself, the security guards at the gates are LAZY they behave as if they are actually doing you a favour by opening the entry and exit gates HATED THAT
Yöpyi 1 yön helmikuussa 2024
Front Office Team vastasi 7.3.2024
Dear Abdulkadir, thank you for sharing your thoughts on the rooms and the convenient location. We're sorry to hear about the challenges during check-in and your perception of the security team. Your feedback is valuable, and we'll address these concerns to enhance our services. We appreciate your input and hope to welcome you again for an improved experience.

4/10 Huono

Scott

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
We stayed at the hotel on two different occasions. The staff is excellent with one huge exception. Hwd (don't know spelling) is terrible. He typically ignores if we ask a question. He says "no" to almost everything we asked about if he isn't ignoring. When his shift was over and we ask other receptionist the same question is "sure we can do that". I would rate lower but the rest of the staff was outstanding. The problem is that often he is the only receptionist so you cant get simple issues solved until the next day. We wont be going back.
Yöpyi 3 yötä helmikuussa 2024
Reservations Team vastasi 19.2.2024
Dear Scott,Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had with our receptionist, and we appreciate your candid comments. Rest assured, we are addressing this matter internally to ensure such incidents do not recur. We value your patronage and hope to have the opportunity to welcome you back for an improved stay in the future.Best regards,Reservations Team

8/10 Hyvä

Mary

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä lokakuussa 2023
Reservations Team vastasi 28.10.2023
Dear Mary, We're thrilled to have had the opportunity to serve you, and we look forward to continuing to meet and exceed your expectations in the future. Your support is invaluable to us.

10/10 Loistava

Jordyan

Yöpyi 2 yötä lokakuussa 2023

10/10 Loistava

CELIA, LUSAKA

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, Friendly Staff and very neat and clean.
Yöpyi 2 yötä syyskuussa 2023
Front Office Team vastasi 13.9.2023
Dear Ms. Celia, Greetings from Arcadia Suites! Thank you for your feedback. We hope to host you again.

10/10 Loistava

mark

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A very quiet and relaxing place to stay at
Yöpyi 1 yön maaliskuussa 2023
Reservations Team vastasi 28.10.2023
Dear Mark, We wanted to express our sincere gratitude for taking the time to leave such a positive review. Your feedback means the world to us, and it's truly motivating to hear that you had a great experience with our services.

8/10 Hyvä

mary

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property I will stay there again
Yöpyi 3 yötä maaliskuussa 2023
Reservations Team vastasi 28.10.2023
Dear Mary, We are absolutely delighted to read your review, Your positive feedback is incredibly encouraging for our team, and we're thrilled to know that you had such a wonderful experience during your stay

10/10 Loistava

mark

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Liked the quietness and the neatness of the rooms
Yöpyi 1 yön maaliskuussa 2023
Reservations Team vastasi 28.10.2023
Dear Mark, Our dedicated staff works to ensure that our rooms are comfortable and inviting, and your appreciation reaffirms their hard work. We will make sure to share your kind words with the entire team.

10/10 Loistava

Gustavo, Managua

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
GOOD
Yöpyi 4 yötä helmikuussa 2023
Reservations Team vastasi 28.10.2023
Dear Gustavo, We are absolutely delighted to read your review. Thank you for choosing our establishment, and we look forward to hosting you again soon.

8/10 Hyvä

BENNY

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Kitchen was nice, that they let us order ice cream after 11p.m.
Reservations Team vastasi 28.10.2023
Dear Benny, We are absolutely thrilled to read your heartwarming review on our extranet, expressing your view of our restaurant team. Your words of appreciation mean the world to us, and we are overjoyed to know that your experience with our team was exceptional.

8/10 Hyvä

JAYDEV

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is homely feeling
Yöpyi 3 yötä helmikuussa 2023
Reservations Team vastasi 28.10.2023
Dear Jaydev, We are honored to have had the opportunity to serve you, and we look forward to welcoming you back to our hotel in the near future.

10/10 Loistava

BRANDON

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice stay!
Very impressive place! One night stay, but I will definitely stay here again in the future. Room was very spacious, super clean, and comfortable. Gym had everything I needed for a quick workout. Breakfast was quite a FEAST! They give you a menu card the night before to fill out and slide under your door before you go to bed, and in the morning everything was as requested, and delicious. Service staff was very courteous and professional.
Yöpyi 1 yön joulukuussa 2022
Reservation Desk vastasi 11.12.2022
Dear Brandon, we are really grateful and appreciate you taking time to share your experience. We hope to see you again.

8/10 Hyvä

Fendy

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quiet and friendly
Yöpyi 8 yötä syyskuussa 2022

10/10 Loistava

Roberta

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I was for a long time in this hotel and I suggest it. High quality hotel, very clean, safe, with a good range of service available and kind staff available to support for every necessity. Very good experience for a long stay period.
Yöpyi 1 yön maaliskuussa 2022

6/10 OK

DANIEL

Liikematkailija
Huonoa: Huoneen mukavuus
Relativement cher (environ 120€ par nuit) pour le service apporté.
Yöpyi 1 yön huhtikuussa 2022

2/10 Hirveä

MR PATRICK

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I would say that if I desperately needed a place to sleep and this was the last property, I would scoot past it without a thought! I almost met my death at this property when I slid and fell in the bathroom while taking a shower. I survived with a bursted elbow - with blood all over my beddings. My room, like all others at this property, had a smooth tiled shower area with no bath mat or shower slippers provided. Simply said, it created the perfect environment for a classic slip and fall disaster in waiting. As fate would have it, I stepped into the bathroom for my shower (right before going to bed) and just as I was almost done, I slipped and fell - thanks to the soapy water on the floor. Luckily, I survived what could’ve been catastrophic. It only got worse when later, I spoke with staff who were ostensibly authorised to make decisions on behalf of the hotel management, decided that my complaint was not concerning enough to escalate. Even when they promised they would follow up with me, to date, I have yet to hear back – never mind the times I have tried to reach out to them. Suffice it to say that I rarely leave negative reviews for businesses especially in Kampala, but this is one I find, I just couldn’t help. The hotel management was given an opportunity to ‘rise to the occasion’ long before this review was posted, in vain. P.S. I have pictures to back up all my claims!!
Yöpyi 2 yötä marraskuussa 2021

8/10 Hyvä

Jacqueline

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good location, clean and modern
This place is modern and in very good condition. The quality of the finish is much better than that in other properties in Uganda. I loved the layout of the apartment and the amenities.
Yöpyi 1 yön joulukuussa 2021

8/10 Hyvä

Petter

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice room
Nice room in an ok hotel. Elevator broken and breakfast a bit limited but the room was very nice and comfortable.
Yöpyi 2 yötä joulukuussa 2021

6/10 OK

Jonathan

Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Poor............
I stayed here at a very good nightly rate in Dec 20. The rooms (suites) are very small. Unsure whether the very disappointing service was Covid-driven or if it´s always this average. Over a three night stay breakfast was never served on time, we never received what we ordered, and no one really appeared to care. The restaurant was being refurbished but we weren´t told at booking or check-in. At the rate we paid it was just about acceptable but at normal rates you wouldn´t. And we won´t again.
Yöpyi 3 yötä joulukuussa 2020

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms are modern, spacious and comfortable. Hotel restaurant has delicious food for lunch and dinner options. Staff are courteous and attentive.
Yöpyi 8 yötä tammikuussa 2020

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Comfortable, modern rooms, fairly spacious. Decent breakfast buffet selection. Very good restaurant for evening meals.
Yöpyi 1 yön tammikuussa 2020

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent service and attentive staff. Very nice setting in Kampala
Yöpyi 1 yön tammikuussa 2020

8/10 Hyvä

David

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice comfortable hotel. Friendly cooperative staff . Arranged for airport pickup and drop.
Yöpyi 1 yön marraskuussa 2019
Norah vastasi 30.12.2019
Thanks for staying with us. We appreciate your feedback!

8/10 Hyvä

Joseph Santana

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Arcadia Suites Kampala
So far, so good. Staff well-trained with a strong service orientation. Nice roof-top Cafe. Good food with large portion servings. "Free" buffet breakfast was pretty good.
Yöpyi 2 yötä syyskuussa 2019
Sandra Nabuloli vastasi 23.9.2019
Dear Joseph, Thank you for your positive feedback about your stay with us. We are pleased to know that you are enjoying your stay with us as much as we are enjoying hosting you. Your feedback is very important to us. Regards.

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Courtesy of the staff towards the guests, which allows a pleasant stay
Yöpyi 6 yötä elokuussa 2019
Sandra Nabuloli vastasi 10.9.2019
Dear Esteemed guest, Warm greetings from Arcadia Suites and thank you for booking your stay with us. We are glad that you enjoyed your stay with us and we are proud of the courteous staff highlight. It was a pleasure hosting you too. Your feedback is much appreciated and we look forward to hosting you again. Regards.

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Another great stay. My go to place in Kampala - convenient location, functional suites, great staff.
Yöpyi 3 yötä syyskuussa 2019
Sandra Nabuloli vastasi 7.9.2019
Dear Anonymous, Thank you so much for staying with us and for appreciating our services and location. We are happy you had a great stay with us and we look forward to hosting you again. Regards.

10/10 Loistava

Tarkistettu asiakas

Yöpyi 10 yötä elokuussa 2019
Sandra Nabuloli vastasi 5.9.2019
Dear Anonymous, Thank you so much for an excellent rating. We are glad you enjoyed your stay as much as we enjoyed hosting you. Looking forward to welcoming and hosting you again at Arcadia Suites Hotel. Regards

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel was clean, comfortable, and centrally located
Yöpyi 3 yötä toukokuussa 2019
Sandra Nabuloli vastasi 14.5.2019
Dear valued guest, Thank you for staying with us and for sharing such an excellent review. We are glad you loved your stay with us as much as we enjoyed hosting you. Your feedback is much appreciated and we look forward to hosting you again. Regards,

8/10 Hyvä

Tim

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean, modern with great staff. Drink elsewhere.
Great front desk staff. Very clean and comfortable. Hot water never got more than warm. Wifi is not consistent. I would not recommend drinking at the rooftop bar unless you want to pay 2-3 times more than other places.
Yöpyi 2 yötä helmikuussa 2019
Sandra Nabuloli vastasi 7.3.2019
Dear Tim, Thank you so much for staying with us and for taking your time to leave a review on our site. Thank you for highlighting all the positive as well as the downside of your stay. Your feedback means a lot to us for it offers motivation and at the same time a chance for us to improve on our service delivery in areas we scored average. We truly enjoyed hosting you and we hope to host you again in future. Much appreciated! Regards,

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Vriendelijke staf, redelijke keuken, lekker dakterras, prima vergader faciliteiten. AC wordt om 8 uur 's ochtends centraal uitgeschakeld waarna de temp snel oploopt.
Yöpyi 3 yötä helmikuussa 2019
Sandra Nabuloli vastasi 21.2.2019
Dear esteemed guest, Thank you so much for your positive feedback. We do appreciate your positive highlights about the staff, the kitchen, terrace and the meeting facilities. About the ACs, i must say that we don't actually turn them off centrally at any time but it must have been a malfunction of a sort and we deeply apologize for the inconvenience it might have caused you. Your feedback is much appreciated and we still look forward to hosting you again. Kind regards.

10/10 Loistava

Raymond

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2019
Sandra Nabuloli vastasi 2.2.2019
Dear Raymond, Thank you so much for rating us excellent. Hosting you was such a privilege and and a joy. We are glad to know that you enjoyed your stay as much as we enjoyed hosting you. You came as a guest and left as a friend, how lovely! We look forward to welcoming and hosting you again. Best regards,

10/10 Loistava

Tarkistettu asiakas

Yöpyi 2 yötä joulukuussa 2018
Sandra Nabuloli vastasi 28.12.2018
Thank you so much for your excellent rating. Much appreciated. Best regards.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good value for business travel
Great location. Close to Acacia Mall, opposite Uganda Museum. Staff is excellent. Rooftop bar is nice. Good food reasonably priced.
Yöpyi 2 yötä lokakuussa 2018
Sandra Nabuloli vastasi 13.10.2018
Dear esteemed guest, Thank you for booking with us and for reviewing us so beautifully. We like that you loved our location and excellent staff. Thank you for loving our rooftop bar and the food. We enjoyed hosting you as much as you enjoyed your stay and we look forward to hosting you again. Best regards

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2018
Sandra Nabuloli vastasi 10.10.2018
Dear Anonymous. Thank you so much for staying with us and thank you for letting us know that you liked your stay. You didn't write a thing but the rating says it all. We are happy that you enjoyed your stay as much as we enjoyed hosting you. We look forward to hosting you again. Best regards.

10/10 Loistava

expedia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loved it
Great hotel.
Yöpyi 1 yön syyskuussa 2018
Sandra Nabuloli vastasi 12.9.2018
Dear Esteemed Guest, We thank you so much for staying with us and for reviewing us with such an excellent mark. We are glad you enjoyed your stay as much as we enjoyed hosting you. We look forward to welcoming and hosting you again. Best regards.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel. They could use some new towels though.
Yöpyi 2 yötä heinäkuussa 2018
Sandra Nabuloli vastasi 28.7.2018
Dear Esteemed guest, Thank you so much for staying with us and for leaving a review on our site. Your observation was fantastic and i am happy to announce that all our suites have been given a new and fresh look with not only new towels but all old sets of linen being replaced by new ones. This will guarantee all our guests a comfortable stay and we pray that you may return to stay with us again and enjoy the fruits of your feedback. Looking forward to hosting you again. Best regards

10/10 Loistava

Pierre

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastic getaway
Great customer care at the front desk . Very helpful and courteous staff . Rooms are very nice with top notch design. Will surely visit again .
Yöpyi 1 yön kesäkuussa 2018
Sandra Nabuloli vastasi 26.6.2018
Dear Pierre, Thank you so much for your feedback. We are so glad that you were impressed by our customer care services extended to you by our staff and the fact that you loved our rooms. It's without a doubt that we will be very glad to receive you back anytime in the future. Best regards, Sandra Nabuloli

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice hotel. Strongly recommend it. Very nice area of Kampala
Yöpyi 2 yötä kesäkuussa 2018
Sandra Nabuloli vastasi 26.6.2018
Dear esteemed guest, Thank you for staying with us and for strongly recommending us to the world. We appreciate your feedback and we look forward to welcoming and hosting you again at Arcadia Suites. Best regards,

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The management is inflexible to travelers and not helpful to those who experience travel inconveniences. There should be more of an opportunity to work with travelers.
Yöpyi 1 yön kesäkuussa 2018
Sandra Nabuloli vastasi 28.7.2018
Dear Esteemed guest, Thank you so much for your feedback. We really don't get the exact reason why you felt like management was inflexible, and since you decided to keep anonymous, it's quite hard for us to relate situations in order to address the matter. But nonetheless, we will forever try to be as flexible and fair to our guest as much as possible to minimize inconvenience and discomfort. Your feedback is much appreciated. Best regards,

2/10 Hirveä

Melissa, Kenya

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Worst customer service I have experienced. From the room being under the kitchen & woken at 4am, to having no electricity in just my room, to having rude wait staff who deliberately did not serve the right drinks. I complained to management for them to offer a complimentary dinner, only to be charged for the meal. Its a pity as apart from the very hard bed, the hotel has a great set-up.
Yöpyi 4 yötä toukokuussa 2018

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location and service but poor WIFI access compared to similar hotels in Uganda
Yöpyi 4 yötä toukokuussa 2018
Sandra Nabuloli vastasi 26.6.2018
Dear Esteemed guest. Thank you for staying with us and for your feedback. It's unfortunate to know that you experienced poor Internet reception during your stay but i must say it's greatly improved now and it should not be a problem again. Please accept our apologies for the inconvenience it caused you. Meanwhile, we are glad that you loved our location and services. We look forward to hosting you again. Best regards,

10/10 Loistava

Samuel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean and descent place
Decent accommodation for business or leisure. They can do better with the breakfast options
Yöpyi 2 yötä toukokuussa 2018
Sandra Nabuloli vastasi 26.6.2018
Dear Samuel, Thank you so much for staying with us and taking time to leave a feedback on our site. We shall surely en-devour to do better with our breakfast. Your feedback is much appreciated. Best regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Poor internet speed & connection
Everything is fine except internet issue. This hotel shall make better internet connections. I needed to stay at reception floor to be connected with my laptop & internet. In my room, no internet with windows laptop & poor signal for mobile phones.
Yöpyi 4 yötä huhtikuussa 2018
Sandra Nabuloli vastasi 12.5.2018
Dear valued guest, Thank you so much for staying with us. We are very sorry that your would-have-been excellent stay was dampened by the poor Internet connectivity at the hotel but we are seriously working on it. We are positive it won't be an issue again by your next visiting. Your feedback is much appreciated. Best regards, Sandra Nabuloli

8/10 Hyvä

Mike, York, UK

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I was working around Mulago Hospital for a few days - this well equipped hotel is close by (10 minutes walk).
Yöpyi 4 yötä huhtikuussa 2018
Sandra Nabuloli vastasi 9.5.2018
Dear Mike, Greetings from Arcadia Suites and thank you for staying with us. We are glad that you enjoyed your stay as much as we enjoyed hosting you. We look forward to welcoming you back and hosting you again. Best regards, Sandra