Kamubuga Hotellit

”The staff are responsive and kind, the grounds are lovely, and the rooms were nice. ”

”The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. ”

”The lodge does not actually exist. We arrived at the building, and the outside matched the pictures. However there was no sign and no staff at the place. With the assistance of some helpful neighbours from the street, we learned that it was available for long term rental. A supervisor (who arrived on bike after being called by one of the neighbours) opened the gates so that we could see the “lodge”. It was completely empty and bereft of any furniture). There was no response from the property...

”The house is a 15-20’ walk from the center. Difficult to communicate with the lady (no French, little English) but her husband speaks fluent French. Excellent breakfast, clean and spacious room.”

”Really enjoyed staying here for a couple of nights . Conveniently located for a stay while visiting the beautiful gorillas of the nearby Volcanoes N.P. The staff was super nice, the tent was cozy and was surrounded by the gorgeous peaks of the 5 volcanoes. Food was good and the property dog friendly and cute. Couldn't ask for more.”

”This hotel is the best place to stay in Kinigi/to gorilla trek! It’s the closest lodge to the Dian Fossey campus and women’s village, and the staff is exceptional. They are very friendly and helpful and went above and beyond. We loved that we’d come back to the hotel and they’d clean our shoes and give us a foot massage. They’d also get a fire going in your room while you are having dinner. We’d come back to bed with a heated bed (thanks to a warm water bottle they place in there) and a fire...

”Great time! The sausage at breakfast was phenomenal!”

”Nightmarish experience. I was traveling with a friend who wanted his own room. We booked this hotel at the last minute as it was close to the NP HQs. We arrived at 7 pm to find no front desk, just a bar area that was manned by a young lady who stated that we couldn’t stay as the owner had not been paid. Then the owner called stating that it was late so we could stay and that payment could be discussed in the morning. The hotel did not have wifi as advertised, there was no running or hot water...

”Staying at My Hill Eco Lodge is truly an unforgettable experience. The lodge is set in a beautiful and unique location, surrounded by breathtaking nature and endless views that make you feel like you’re in heaven. Every sunrise and sunset paints the sky with colors that you can enjoy right from your room or the open terrace. The staff are exceptionally friendly and welcoming, always ready with a smile and genuine care that makes you feel at home. The food is delicious and fresh, with a...

”Very clean and nice hotel. Service was excellent. Food was good. I was only customer in hotel which was little bit odd.”

”The property is well maintained and conveniently located just a short walk from the Musanze bus terminal. The staff is friendly, knowledgeable and very helpful. The food prepared by the guest house cook was excellent! Our only concern was the lack of hot water in the shower, but that may have been due to the fact that we didn't know to plug in the water heater.”

”it is a good stop over to volcano national park. about 20 mins drive. the property is okay. it was well kept. the room was gorgeous but the mattress was terrible. it is hard and gave me backache. the breakfast can be made better. the staff is nice. ”

”This property is falsely advertised. The location listed on Expedia is not accurate, and when I arrived, it was nowhere near where it was supposed to be. I was forced to book another hotel last-minute. That alone would have been manageable, but the real issue is that the property provided no way to resolve the situation. They never answered their phone, ignored messages, and even when Expedia tried to reach them directly, there was no response. As a result, I was unable to cancel and lost over...