Terassi/patio

Arvostelut: The Fontaine

4.5 out of 5
The Fontaine
901 W. 48th Place, Kansas City, MO

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 609 kautta 1007 arvostelua" "
Arvosana 8 - Hyvä. 192 kautta 1007 arvostelua" "
Arvosana 6 - OK. 107 kautta 1007 arvostelua" "
Arvosana 4 - Huono. 67 kautta 1007 arvostelua" "
Arvosana 2 - Hirveä. 32 kautta 1007 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Dennis

Yöpyi 1 yön huhtikuussa 2024
Fontaine vastasi 26.5.2024
Thank you for the fantastic rating, we hope you come back to see us again soon!

10/10 Loistava

Di'Andria

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were very friendly! The hotel was clean and gave a luxurious experience
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 26.5.2024
Dear Di'Andria,We're always thrilled to hear that our guests have had an enjoyable experience! It's especially great to know that you appreciated our clean and comfortable accommodations, as well as the friendly hospitality our team provided. From all of us at The Fontaine, thank you for sharing your positive review, and we hope to have the pleasure of your company on another occasion.

10/10 Loistava

Francesca

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was as advertised and staff is very attentive!
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 23.5.2024
Dear Francesca,Thank you for your outstanding review! We're thrilled that our property exceeded your expectations and that our staff made you feel right at home. Your positive feedback means a lot to us, and we look forward to welcoming you back for another excellent stay at The Fontaine in the future.

8/10 Hyvä

Jason

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Fontaine vastasi 22.5.2024
Thank you for the rating and please reach out if there is anything we could have done to better serve you.

10/10 Loistava

Greg

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Would stay again, super friendly staff, modern retro---EXCELLENT
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 19.5.2024
Dear Greg,Thank you for the kind review. We're glad our friendly staff and updated rooms impressed you. Please come stay at The Fontaine again the next time you're in the area.

8/10 Hyvä

Karen

Matkusti ryhmän kanssa
Hyvää: Siisteys
Location and front desk staff are excellent. My room had plumbing issues two days out of my stay. Engineering took a while to respond both times. Room didn’t have drinking glasses or coffee creamer.
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 15.5.2024
Dear Karen,Thank you for allowing The Fontaine to host your recent stay. We're happy to hear you appreciated our great location and the standard of service our team provided. However, please accept our apologies for the unexpected issues you encountered with the plumbing in your room and for the oversight with the lack of glasses and creamer; we will certainly address these internally to ensure improvements are made going forward. We're grateful for your comments, and we hope to exceed your expectations the next time you're in the area.

10/10 Loistava

Jana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We love staying at the Fontaine. The staff are friendly and helpful, the building is beautiful, rooms are comfortable and clean, and the restaurants are great!
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 13.5.2024
Dear Jana,It was a pleasure to have you as our guest at The Fontaine. Thank you for highlighting our beautiful building, relaxing accommodations, and delicious food! We appreciate your feedback and hope to see you again soon.

8/10 Hyvä

Sandra

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Alles sehr schön.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 8.5.2024
Dear Sandra,Thank you for sharing your experience at The Fontaine. Your satisfaction is our priority, and we're delighted to have provided a pleasant stay for you. Our team looks forward to welcoming you back for another excellent experience.

10/10 Loistava

Patrick

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel and room at a reasonable price. Large room and bathroom. Shower was amazing.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 8.5.2024
Dear Patrick,We're delighted to know that our spacious accommodations and relaxing shower were the highlights of your visit! Thank you so much for the perfect rating, and we hope to see you again soon.

8/10 Hyvä

Amy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good proximity to the Plaza, in walking distance. Nice and clean. Unfortunately at 3 am, the room next to us, was having a party or just playing their music so loudly it woke us up and left us unable to sleep. We called the front desk and they promptly sent security upstairs and got the music and noise under control. We really appreciated that service.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 6.5.2024
Dear Amy,Thank you for taking a moment to write a review. We are glad to learn you enjoyed our location. Although we're disappointed to hear about the inconvenience regarding the noise, it warms our hearts to know that our security was able to resolve the matter quickly for you. We appreciate you bringing this to our attention. Thank you for choosing to stay at The Fontaine, and we look forward to welcoming you back soon.

10/10 Loistava

Anna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice hotel
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 6.5.2024
Dear Anna,Thank you for choosing to stay with us at The Fontaine! We're glad you enjoyed your visit, and we hope you'll return for another terrific experience.

10/10 Loistava

Julie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great hotel in a good area. They have a shuttle to take you into the plaza with lots of restaurant and shopping options. Staff are really nice.
Yöpyi 3 yötä huhtikuussa 2024
Fontaine vastasi 3.5.2024
Thank you for the fantastic rating! Please come back to visit again soon.

4/10 Huono

Heather KW, Avon Lake

Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 1 yön huhtikuussa 2024
Fontaine vastasi 22.5.2024
Thank you for taking the time to rate your stay and we apologize you did not have a good experience. Please contact us directly so we can make it right.

8/10 Hyvä

Judith

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent mostly. I think the restaurant could stand improvement and the room service. Otherwise, fine. I would go back.
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 29.4.2024
Dear Judith,Thank you for staying with us and taking the time to share your thoughts. We're glad your overall stay was pleasant, and we appreciate your suggestions for improvement. Should you be in the area again, please come back to see us.

10/10 Loistava

Ashley, Madison

Yöpyi 1 yön huhtikuussa 2024
Fontaine vastasi 22.5.2024
Thank you for the kind rating, please come back to visit!

4/10 Huono

Cody

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
This is our second stay. The first stay was excellent but this one was poor. Staff was not friendly or particularly helpful. Our room amenities, like shower gel, were empty.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 24.4.2024
Dear Cody,Thank you for taking the time to leave a review. We are disappointed to hear your stay with us did not meet the same standards as your prior experience, and we apologize for any inconvenience. Rest assured, we'll use your feedback to help us improve ourselves as a destination and remind our team of the importance of delivering exceptional customer service. It was a pleasure to welcome you here, and we hope you will consider staying with us again soon for the stay you were truly expecting.

8/10 Hyvä

Aimee

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Fontaine vastasi 27.4.2024
Thank you for taking the time to rate your stay. Please do not hesitate to let us know how we can improve.

10/10 Loistava

Crystina

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place. Really loved the atmosphere and esthetics.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 18.4.2024
Dear Crystina,We're delighted you enjoyed your stay at The Fontaine! Please come see us again the next time you're in town.

4/10 Huono

John

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
No hot water in sink despite multiple requests to fix. Furniture nicked and tired; no dresser or drawers for clothing; no adequate workspace. window curtains not connected to draw rods. Would not stay again or recommend. On plus side the staff was friendly and not worth the value.
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 16.4.2024
Dear John,We're saddened to learn you did not enjoy your stay despite our friendly staff. Please accept our apologies for any concerns about the property's condition. We'll look into your comments further, and we'd be grateful for the chance to provide you with more suitable accommodations.

6/10 OK

Joseph

Yöpyi 1 yön huhtikuussa 2024
Fontaine vastasi 3.5.2024
Thank you for taking the time to rate your stay and we are sorry we did not meet expectations. Please reach out if there is anything we can do.

10/10 Loistava

Mark, St Louis

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property
Yöpyi 1 yön huhtikuussa 2024
Michael vastasi 9.4.2024
Thank you for your response Mark! We appreciate you taking the time to recognize our amazing hotel and we look forward to hosting you again in the future!

8/10 Hyvä

Lisa

Yöpyi 1 yön huhtikuussa 2024
Fontaine vastasi 27.4.2024
Thank you for taking the time to rate your stay, please let us know if there is anything we can do to improve upon.

2/10 Hirveä

Antonio

Yöpyi 3 yötä maaliskuussa 2024
Fontaine vastasi 30.4.2024
Thank you for taking the time to rate your stay and I apologize we did not meet expectations. Please reach out to us so we can make it right.

10/10 Loistava

Tamarra R

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and quiet. The beds were so comfortable. Just what we needed for a relaxing night.
Yöpyi 1 yön maaliskuussa 2024
Michael vastasi 9.4.2024
Tamarra I am so happy to hear that you enjoyed your stay! We appreciate you taking the time to recognize our hotel and we take a lot of pride in providing a comfortable clean experience for our guests. We look forward to our next opportunity to host you!

8/10 Hyvä

Chad, O Fallon

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel. Great staff.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 19.3.2024
Dear Chad,Thanks for staying at The Fontaine. Our team is pleased you had a great experience with us in Kansas City. We value you as our guest and look forward to your next visit.

6/10 OK

rodrigo

Nice hotel … needs to improve details : phone not working, lack of toilette paper. Noise in the halls
Yöpyi 3 yötä maaliskuussa 2024
General Manager vastasi 19.3.2024
Dear Rodrigo,Thank you for your review. It was a pleasure having you as our guest recently; however, we regret that you were not fully satisfied with your experience. Your feedback will be shared with our internal team to ensure any necessary adjustments or repairs are made promptly and to seize any opportunity to improve. We hope you will give us another chance to deliver a seamless visit worthy of a perfect rating.

10/10 Loistava

amy j

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a wonderful stay at The Fontaine. The staff was extremely courteous and friendly. The rooms were large with a comfortable bed. It was in a great walkable location. We will definitely stay here again.
Yöpyi 1 yön maaliskuussa 2024
Michael vastasi 16.3.2024
Amy Thank you for your review! We appreciate you taking the time to recognize us! We take a lot of pride in providing a welcoming experience for our guests and are happy to hear that you enjoyed your stay!

10/10 Loistava

Logan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Fontaine was absolutely phenomenal. Our room was beautiful, the staff were excellent, and I can’t say enough good things about the entire experience overall. I am absolutely coming back!
Yöpyi 2 yötä maaliskuussa 2024
Michael vastasi 16.3.2024
Logan, thank you for your response! We appreciate you taking the time to recognize our hotel! We take a lot of pride in our hotel and are happy to hear when we are able to provide an excellent experience. We look forward to hosting you again!

10/10 Loistava

James, San Francisco

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent accommodations and staff. Clean and quiet.
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 12.3.2024
Dear James,Thank you so much for the high rating. We're so happy to know that our clean, quiet accommodations and friendly team members left a positive impression on you during your visit. It would be a pleasure to host you again soon, so hurry back.

10/10 Loistava

Sadie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everyone was super friendly. I love that they offer shuttle rides to the near by shopping center. We did take some rides and other times we walk because it was beautiful out. I would stay there again
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 12.3.2024
Dear Sadie,We are thrilled to have earned a perfect rating for your recent stay with us. It is wonderful to read that you appreciated our friendly team members and convenient shuttle rides. The best compliment is that you would stay with us again. We look forward to welcoming you back.

8/10 Hyvä

Barry

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was nice!
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 12.3.2024
Dear Barry,Thank you for choosing The Fontaine and sharing your short, yet lovely review. We are delighted you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Loistava

Thomas, Oklahoma City

Yöpyi 2 yötä maaliskuussa 2024
Fontaine vastasi 10.4.2024
Thank you for the rating, we greatly appreciate it!

8/10 Hyvä

William, Fayetteville

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
We have stayed at The Fontaine over the years. The lobby is OK, but the rooms, and especially the restaurant and bar are dated and don’t work well. We ate breakfast there both mornings, and the blinds could not block the intense sun light from the East. Same for the rooms. Example - the shower knob fell off the shower wall.
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 11.3.2024
Dear William,We would like to express our gratitude for your ongoing patronage at The Fontaine. Your feedback is highly appreciated, and we are taking action to address the issues you have raised, including the bathroom fixture and the blinds in our restaurant. We thank you for bringing these matters to our attention and look forward to showing you improvements during your next visit.

10/10 Loistava

Gina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great atmosphere and they staff was helpful and friendly
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 11.3.2024
Dear Gina,We are delighted to hear about the pleasant atmosphere and the warm hospitality provided by our friendly team during your stay at The Fontaine. It is great to know that our team had a positive impact on your experience, and we look forward to having you back with us in the future.

10/10 Loistava

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
If you’re looking for a place where you can safely say that you want you and your partner to feel like they can get away from it all then this is probably a really good place for you. While the parking is a bit of a pain, its definitely worth it knowing your car is safe
Yöpyi 2 yötä helmikuussa 2024
General Manager vastasi 11.3.2024
Dear Richard,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your respite from the day to day, and we appreciate your kind words. It was a pleasure having you here, and we hope you return soon!

10/10 Loistava

Cassandra

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great for a one night stay when I was passing through! Beautiful hotel
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 11.3.2024
Dear Cassandra,Thank you for taking the time to leave a five-star review. Our team is happy to hear that you enjoyed your stay at The Fontaine. We are glad we were able to host you for a cozy night during your travels. We look forward to seeing you again.

8/10 Hyvä

Mary

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our room was right next to the freight elevator; pretty loud thru out the night.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 11.3.2024
Dear Mary,Guest satisfaction means everything to our team, so while we hope you enjoyed our accommodations, we're sorry you dealt with some noise issues from the elevator. It's always our recommendation to reach out to the front desk so we may have the opportunity to rectify the situation and return you to a more restful stay. We look forward to welcoming you back and impressing you even further.

10/10 Loistava

john

Yöpyi 2 yötä helmikuussa 2024
Fontaine vastasi 11.3.2024
Thank you for your kind rating, we hope to see you again!

10/10 Loistava

Lisa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the fontaine very nice
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 8.3.2024
Dear Lisa,Thank you for choosing The Fontaine! We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable experience!

10/10 Loistava

Mary

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Fontaine vastasi 6.3.2024
Thank you for your rating and we hope to see you again!

10/10 Loistava

Quintanique

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is beautiful and quiet, the atmosphere is so relaxing and upscale. When you walk in the smell of the hotel is amazing the rooms are so lovely, and the showers are the best part! The rain shower is lovely the breakfast is nice
Yöpyi 2 yötä helmikuussa 2024
General Manager vastasi 8.3.2024
Dear Quintanique, Your experience is one that we work hard to provide, so thank you for taking the time to leave us a review. It was a pleasure having you as our guest at The Fontaine and we're thrilled that you had such a lovely stay. The next time you're looking for a relaxing experience in a beautiful atmosphere, we hope you will think of us.

10/10 Loistava

Koralee

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 5.3.2024
Dear Koralee,It's fantastic to hear you had an awesome experience at The Fontaine. Your satisfaction is our priority, and we're glad we could deliver. We look forward to your next visit for even more special moments!

10/10 Loistava

Janet

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Fontaine vastasi 29.2.2024
Thank you for the rating, we are thrilled you enjoyed your stay with us!

10/10 Loistava

jette

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The Fontaine is a great hotel for a decent price on the country club Plaza. They’re upstairs bar is well-versed with drinks and food options. The staff is nothing but friendly and accommodating.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 3.3.2024
Dear Jette,Thank you for taking a moment to share your experience at The Fontaine. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. Receiving recognition for our hospitable team and fantastic be is always appreciated as well. It was a pleasure having you here, and we hope you will visit us again soon!

10/10 Loistava

Thayne

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Fontaine vastasi 29.2.2024
Thank you for your rating and we are so happy to see that you enjoyed your stay with us!

10/10 Loistava

Elizabeth

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fun and hip.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 27.2.2024
Dear Elizabeth, Thank you for your cheerful feedback! We're thrilled to know you got to enjoy our ambiance. We can't wait to welcome you back for more memorable moments.

10/10 Loistava

susan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Michael vastasi 9.4.2024
Susan, thank you so much for your response! We appreciate you taking the time to recognize our amazing hotel!

10/10 Loistava

Patrick

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 19.2.2024
Dear Patrick,Thank you for sharing your short, yet delightful, five-star review. It was a pleasure to welcome you to The Fontaine and we're thrilled you were impressed. We look forward to welcoming you back again soon.

10/10 Loistava

Valerie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I have stayed here several times. Staff is friendly, it is quiet and walking distance to shops and restaurants. Good value.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 19.2.2024
Dear Valerie,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at The Fontaine once again! Thank you so much for your perfect rating and for highlighting our hospitable team, fantastic location, and excellent value. Take care, and know we are delighted to welcome you back anytime your plans bring you this way.

10/10 Loistava

Dani

Yöpyi 1 yön helmikuussa 2024
Michael vastasi 9.4.2024
Dani, thank you so much for your response! We appreciate you taking the time to recognize our amazing hotel! We look forward to our next opportunity to host you!