Huone, yksityinen uima-allas | Yksityinen uima-allas

Arvostelut: ACCESS Resort & Villas

4.5 out of 5
ACCESS Resort & Villas
459/2 Patak Road, Karon Beach, Karon, Phuket

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 173 kautta 358 arvostelua" "
Arvosana 8 - Hyvä. 129 kautta 358 arvostelua" "
Arvosana 6 - OK. 40 kautta 358 arvostelua" "
Arvosana 4 - Huono. 10 kautta 358 arvostelua" "
Arvosana 2 - Hirveä. 6 kautta 358 arvostelua" "

8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Kirsi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful and quiet hotel area, but still very close to good restaurants, massage, 7Eleven, laundry, wine shop! Staff was extra friendly and helpful. Definitely would come back again. Pool access from every room, nice breakfast etc...
Yöpyi 7 yötä tammikuussa 2024
Sakarin Livakorn vastasi 17.2.2024
Along with the team of Access Resort & Villas Hotel, I would like to thank you for staying at our hotel on your recent visit to Phuket.Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel.Please do not hesitate to come back and visit us again next time you are in Phuket.With Kind regards,Sakarin Livakorn

10/10 Loistava

Kirsi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tästä tuli meidän suosikki. Toivottavasti ensi vuonna päästään pariks viikoks tänne. Kaikki toimi loistavasti. Olemme erittäin tyytyväisiä.
Yöpyi 5 yötä helmikuussa 2020
Jacky.Chia vastasi 28.2.2020
Dear Kirsi, Thank you so much for taking the time to share your stay experience at ACCESS Resort & Villas and for letting us know your praise on this visit. I am delighted indeed to read that you had a wonderful moment and found our resort to be very pleasant. Your valuable feedback is shared with the team in order to continually encourage their efforts. Wish you a great time till we have the privilege of welcoming you back again - hopefully soon. Kind regards, Jacky

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Pääsy altaalle suoraan huoneesta..... ......... ....
Yöpyi 1 yön maaliskuussa 2019
Jacky.Chia vastasi 28.3.2019
Dear Valued Guest, Thank you so much for taking the time to share your stay experience at ACCESS Resort & Villas and for a lovely review posted. I am delighted to read and learn that you had a wonderful time and loved our pool access style. Your review has been shared with the team in order to inspire and encourage them to continually sustain a high level of services. Wish you a great time till we have the privilege of welcoming you back sooner rather than later. With kind regards, Jacky

10/10 Loistava

Jarkko

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hieno ja siisti hotelli hyvällä sijainnilla. Hyvä palvelu ja parasta oli kun pääs huoneesta uimaan.
Yöpyi 5 yötä heinäkuussa 2018
Jacky.Chia vastasi 3.8.2018
Dear Jarkko, Thank you so much for recent stay and for rating a full scores. I am happy to hear that you had enjoyable stay and fascinated our pool access aspect. Further our service team had reached your expectation recently. Your review has been shared among Access team members in order to guide how guest experiences and service cultures. Thank you once again for fostering ACCESS Resort & Villas. Look forward to welcoming you in the not too distant future. With kind regards, Jacky

10/10 Loistava

Ville

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Tyytyväinen
Siisti hotelli, erinomainen palvelu ja sijaintikin kohdallaan.
Jacky.Chia vastasi 24.4.2018
Thank you so much for taking the time to share your experience after recent stay at ACCESS Resort & Villas. I am delighted to read and learn that you had an enjoyable and satisfying with our services. Your invaluable comment allows us to motivate and attain a level of service culture. Hope to have a great opportunity of welcoming you back in the not too distant future. With kind regards, Jacky

8/10 Hyvä

Tomi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä ja kaunis hotelli.
Oikein miellyttävä ja vierailun arvoinen hotelli. Pääsy altaalle huoneesta on todella toimiva ja mukava. Altaan ympärillä kaunista kasvillisuutta, ja muutenkin viihtyisä allasalue. Huone tilava ja siisti. Hyvä suihku ja kylpyhuone muutenkin. Sänky tosin minun makuuni hieman kova, mutta puolisoni piti sängyn kovuudesta. Aamiainen ihan hyvää tasoa, hyvä valikoima hedelmiä. Ravintolan tilat miellyttävän tilavat ja vaaleat. Hotelli on melko vilkasliikenteisen kadun tuntumassa, mutta ei ihan sen varressa, joten liikenteen melu ei häiritse, ei edes altaan aurinkotuoleissa. Hotelli yhdessä tasossa ja altaita monta, joten tunnelma oli hyvin rauhallinen ja miellyttävä. Erityisen miellyttävä henkilökunta, erityisesti vastaanotossa.
Yöpyi 4 yötä tammikuussa 2018
Jacky.Chia vastasi 2.2.2018
Dear Tomi, Thank you so much for taking the time to share your stay experience and for kind choosing ACCESS Resort & Villas as your desire accommodation recently. I appreciated for your kind compliment made to our Access team members especially to the Front Desk associates and I was delighted to read and learn that many aspects deserved right to your expectation. Hope to get many occasions of welcoming you back in the future. With kind regards, Jacky

8/10 Hyvä

janika

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Dear Janika, We are appreciated your feedback. Best regards, Manop

10/10 Loistava

Niina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hemmottelua hotellissa!
Kaikista huoneista on suoraan pääsy uima-altaaseen ja uimalla pääsi myös allasbaariin. Huonepalvelun tilaukset toimitetaan veneellä huoneeseen, emme tosin tilanneet mitään. Aamiainen oli runsas ja monipuolinen ja hotelli kaikin puolin viihtyisä ja ylellinen. Sisäänkäynnin edessä kukkakoristelu vesiruukussa joka vaihdettiin joka päivä. Lähietäisyydellä ravintoloita ja kauppoja, rantaan tosin jonkin verran matkaa, mutta hotellin uima-altaat korvasivat tämän puutteen. Suosittelen hotellia lämpimästi!
General Manager vastasi 22.2.2017
Hyvä Ms.Niina, Kiitos palautetta, teemme kovasti parantaa palvelua ja olemme erittäin iloisia nautit jäädäkseen. Parhain terveisin, Manop

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Dear Guest, Thank you for your comment. We work very hard to improve our service. Best regards, Manop

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Dear Guest, Thank you for your comment. We work very hard to improve our service. Best regards, Manop

10/10 Loistava

Jari Matti, Pori, Suomi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Voisin mennä uudelleen.
Kiva hotelli, viihdyimme hyvin, sijainti hyvä.

8/10 Hyvä

Silva

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

Pia, Suomi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huippupaikka
Sijainti oli rauhallinen,ympäristö ja huoneet viihtyisiä ja siistit. Henkilökunta iloista ja palvelualtista.

8/10 Hyvä

Toni, Ulvila

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Access
Very nice, pool Access from the room. Peacefull Place. Friendly staff, good service. Weak wifi signal in the room was only negative thing. Overall very nice Place, specially for couples.

8/10 Hyvä

Jyrki, Kokkola

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ripaus luksusta...
Acces Resortissa on pieni annos luksusta kun pääsee huoneesta suoraan altaaseen. Toimiva konsepti ja ystävällinen palvelu. Hieman kaukana rannasta mutta 2 x päivässä toimiva ilmainen kuljetus rannalle korjaa senkin puutteen.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
friendly stuff
We stayed at hotel access in beginning of jan 2015. Stuff were friendly and rooms Are clean and nice. Location could be better for family. The road is very busy and tuk tuk is needed to go to beach. I would stay again in access.

8/10 Hyvä

Jenni, Finland

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
I enjoyed very much!
I stayed two weeks at the hotel and everything was just perfect. Nothing to seriously complain. Yes the beds are hard but that's how they are in Thailand. Maybe hotel constructions are about to need some face lift but that didn't bother me. The place is peaceful and spread in a big area so you feel like being in a small cosy place. Breakfast is extremely good with a lot of options. I ate lunch only twice in a hotel because there is nice and cheeper restaurants in the neighborhood. Also there is a nice massage place just next to hotel but if you want better quality you should choose hotel spa. To the beach there is 15 min of walk or taxis for a lazy people :-) Minimarkets are close and shops for other shopping. But necessarily you don't have to leave hotel at all. Very nice place with nice personnel, I would stay there again!

8/10 Hyvä

iinesmoi, Jyväskylä

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotellihuoneet olivat isot ja siistit. Allasalue oli ehdottomasti parasta hotellissa. Altaita oli monta ja ne olivat sen verran isoja, että sai uiskennella rauhassa. Aurinkotuoleja oli ainakin maaliskuussa riittävästi (hotelli ei ilmeisesti täynnä) ja pääsy omasta huoneesta altaalle oli todella mukava lisä. Hotellin palveluissa ei muuta valittamista, kuin että ruokien hintataso ja spa-palvelut huomattavasti kalliimmat kuin muualla. Ravintola henkilökunta ei myöskään ymmärtänyt aina kovin hyvin englantia. Sijainti oli ehkä isoin miinus, liian kaukana rannasta ja rannalle piti kävellä suht pitkä matka vilkasta katua jossa ei ollut jalkakäytävää.

10/10 Loistava

Tero

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

8/10 Hyvä

Philip

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Love the access to the pools/canals from each room, it's lovely to easily have a dip when returning to the hotel.
Yöpyi 11 yötä maaliskuussa 2024

10/10 Loistava

Adrian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 9 yötä helmikuussa 2024
Sakarin vastasi 4.3.2024
Thank you for your kind words and encouraging review about your recent stay at the Access Resort & Villas Hotel. We are happy to hear that you enjoyed your stay with us and left the hotel with a memorable experience. Making us your hotel of choice truly motivated us to continue to deliver an exceptional and memorable stay. Thank you again and can't wait to welcome you back!With Kind regards,Sakarin Livakorn

8/10 Hyvä

Eime

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good option after those on the beach
It was generally good. The food was a bit of an disappointment. Fruits and salads at the breakfast were not fresh. Cereal options were poor. Juices did not look fresh either. The location is okay - it does take over 20 mins to the beach on foot. But obviously cheaper for the space quality than those on the beach. Staff were efficient when I had a minor injury to provide first aid and arranged a visit to the clinic. Also the manager was kind and accommodating when I requested to change the room.
Yöpyi 5 yötä joulukuussa 2023
Sakarin vastasi 4.1.2024
Thank you for taking the time to share your feedback experience during your recent stay with us.We are thrilled you enjoyed your stay with us at Access Resort & Villas Hotel Your valuable feedback will be shared with our colleagues, and it will undoubtedly motivate and inspire us to continue striving for excellence.We can't wait to have the pleasure of welcoming you back and providing you with another exceptional stay.With Kind regards,Sakarin Livakorn

4/10 Huono

David

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Simply, this room should not have been sold to us and should have been blocked for scheduled renovation works. After a difficult few years we paid extra for a pool villa for the peace and privacy. The first few days were pleasant until it became apparent that all rooms either side were being painted and renovated. The smell of paint was initially a minor inconvenience, then any peace was shattered when the builders moved in resulting in the room being uninhabitable between 9-5pm each day. The noise from various power tools together with the smell of construction adhesives, paint and workers smoking under the shared verandah made it unpleasant to use the courtyard. We could not operate the air conditioning during the day as it pulled the chemical smells into the room. We had no option other than to leave the room until work finished around 5pm each day. Resort staff were lovely, but we firmly blame resort management for not blocking this one room off when extensive renovations had been scheduled.
Yöpyi 11 yötä lokakuussa 2023
Sakarin Livakorn vastasi 27.10.2023
Dear Value GuestThank you for your review for your constructive feedback.We regret to read of your disappointment experience and terribly sorry for any inconvenience caused.We will use your feedback on the matter to guide our products for future improvementWe do look forward to have opportunity welcome you back again in the future.With Kind regards,Sakarin LivakornFront Office Manager

10/10 Loistava

Lisa-Marie Brenda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Really great layout, staff and facilities
Yöpyi 6 yötä kesäkuussa 2023
Sakarin vastasi 4.7.2023
Warmest Greeting from Access resort & VillasThank you very much for your postive review..We sincerely appreciate that you have taken the time to post a review of your great experience in our hotel .We hope to welcome you back again to Access resort & Villas Karon beach.Best regards,Sakarin

8/10 Hyvä

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä huhtikuussa 2023
Sakarin vastasi 4.5.2023
Thank you very much for choosing our hotel and taking the time to share your experience from your recent stay with us.We do look forward to having the opportunity of being able to welcome you back again.Best regards,

10/10 Loistava

MIHAELA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing place
Lovely place and friendly staff very helpful with any questions
Yöpyi 7 yötä joulukuussa 2022
Sakarin Livakorn vastasi 7.9.2023
Dear MihaelaMany thanks for your choosing holidays experience with us.I will share your comments to our team and encouragefor our service.Waiting for your visit our hotel in the near future.With Kind regards,Sakarin LivakornFront Office Manager

2/10 Hirveä

aqeel

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is not hotel really bad
Yöpyi 5 yötä lokakuussa 2022
ACCESS team vastasi 24.10.2022
Dear aqeel,Thank you so much for your time sharing your feedback following your stay. Your noted and your information during stay have been checked and monitored to our further service efficacy.Wish you a pleasant time and look forward to the pleasure of your return.Kind regards,

10/10 Loistava

kylie-anne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is amazing. Have stayed before and will again in a heartbeat. the staff are all so friendly and accomodating and cant do enough for you. If budget allows stay in a private pool villa. So peacful and great to be able to have your own private pool when you want a bit of alone time. Cant fault this resort and would highly recommend to all
Yöpyi 6 yötä elokuussa 2022
Jacky vastasi 2.9.2022
Dear kylie-anne,Thank you so ever for taking the time to write such a fantastic feedback following your stay at ACCESS Resort & Villas and for having chosen us again as your desired accommodation.I am truly pleased to read that you had joyful stay again and our staff went above and beyond your expectations. I will share your commendation to all associates and management in order to sustain their effort and efficient service.Thank you once again for considering to return us next time. We wish you a great time till we have you back in the future - Hopefully soon.With kind regards,

10/10 Loistava

Hayley

Yöpyi 6 yötä elokuussa 2022
Sakarin Livakorn vastasi 5.12.2023
Thank you very ,much for your feedback during your holidays with us.We do look forward to having the opportunity of being able to welcome you back again when you next visit karon Phuket.With Kind regards,Sakarin Livakorn

10/10 Loistava

Alan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 10 yötä heinäkuussa 2022

10/10 Loistava

Yvette Maree

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2022
Jacky.Chia vastasi 15.7.2022
Dear Yvette Maree, Thank you so much for taking the time rating us full score after a recent stay. Your happiness and great pride in our hotel will be shared among our team as to inspire and encourage service efficient. Wish you a wonderful time while looking forward to welcoming you back sooner rather than later. Kind regards,

8/10 Hyvä

Callista

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä kesäkuussa 2022

10/10 Loistava

Nadja

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Dejligt hotel
Super service . Dejligt værelse og lækkert med direkte adgang til pool .
Yöpyi 14 yötä kesäkuussa 2022
Jacky.Chia vastasi 27.6.2022
Dear Nadja, Thank you so much for kind choosing to stay with us recently and for taking your spare time to write a wonderful feedback. I am delighted indeed to read that you had entirely memorable experience and enjoyed with our pool access room as well as our hospitality. Your commendation is invaluable in helping us to inspire continually our team and I am sure that they are so glad to hear that you left the hotel with fond memories. Thank you once again for choosing us as your preferred accommodation. Look forward to welcoming you back in the not too distant future. With warm regards,

10/10 Loistava

Dina

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Read the staff reviews made us booking this property besides the facilities. Didn’t disappoint. Staff friendliness and helpfulness are amazing. Love the canal room service delivery too.
Yöpyi 1 yön kesäkuussa 2022
Jacky vastasi 13.6.2022
Dear Dina, Thank you so much for taking the time to share your great praise after a recent stay at ACCESS Resort & Villas. We are delighted to read that you had a wonderful experience with our services and admired our room service style. Your constructive feedback is valuable in helping us to continually sustain and inspire our service effort and efficiency. Wish you a great time till we have the opportunity to welcome you back again soon. Warmest regards,

10/10 Loistava

Tomer

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A great stay
The staff was extremely pleasant and the room exceeded our expectations. Highly recommended.
Yöpyi 2 yötä tammikuussa 2022
Jacky vastasi 10.1.2022
Dear Tomer, Thank you so much for taking the time to share your experience after a recent stay at ACCESS Resort & Villas. I am delighted to read and learn your pleasure with our service quality and satisfied with our pool access room. Your kind words will be shared with the team in order to encourage and implement our service efficient. Again, thank you for your recommendation other readers. We do hope to have the privilege of welcoming you back in the not too distant future. Kind regards,

6/10 OK

Prit

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Disappointing hotel
Access hotel enjoys a undeserved high rating, perhaps it was in a better shape before Covid. The staff is very nice and helpful though and they deserve credit for that. However, the hotel itself was disappointing. To start with the room was not entirely clean and it was pee on the toilet seat upon arrival. Secondly, the pool access is a nice concept but the pool was not clean. Could not see more than 2m even with swim glasses. Moreover, there was absolutely no pressure in the shower - was just dripping. This was partly fixed after complaining but still not satisfactory. Finally, no Covid precautions were taken during breakfast, like hand sanitizer or gloves like in other hotel breakfasts in Thailand during this special time. All in all, hotel is not well maintained.
Yöpyi 2 yötä tammikuussa 2022
Jacky vastasi 7.1.2022
Dear Prit, Thank you so much for taking the time to share your experience after a recent stay at ACCESS Resort & Villas. I am truly glad that you were satisfied with our hospitality as we would like it to be as well as your observations would be in our attention to improve and investigate to achieve our further quality. Please accept my sincerest apology for fall short of your expectations this time. I do hope to have the opportunity to remedy your experience next time. Kind regards,

8/10 Hyvä

Winnie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Anbefaling herfra
Dejligt ophold. Hotellet havde en god beliggenhed og gode renlige værelser.
Yöpyi 3 yötä helmikuussa 2020
Jacky.Chia vastasi 20.5.2020
Dear Winnie, Thank you so much for taking the time to write your wonderful feedback following your stay at ACCESS Resort & Villas. I am truly pleased to read and learn your lovely stay and great to know that you enjoyed with our room and location. Your feedback is invaluable in helping us to continually sustain our service quality. Thank you once again for choosing us as your desired accommodation. Look forward to welcoming you back again soon. Kind regards, Jacky

10/10 Loistava

Claude

Yöpyi 5 yötä helmikuussa 2020
Jacky.Chia vastasi 1.5.2020
Dear Claude, Thank you so much for taking the time to giving us your positive feedback. I am so pleased to read that you had enjoyably the stay with us. Your feedback will be shared with the team how guest experiences to their effort and efficient. Wish you a pleasant till we get the opportunity of welcoming you back again soon. Kind regards, Jacky

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Private pool was great Would be good if the room constantly ran with electricity when out
Yöpyi 14 yötä helmikuussa 2020
Jacky.Chia vastasi 29.2.2020
Dear Valued Guest, Thank you so much for taking the time to post your stay experience at ACCESS Resort & Villas. I am delighted to read that you had a wonderful moment and enjoyed with Pool Suite room. Your note has been shared with the team in order to encourage their further service. Wish you a great time and look forward to welcoming you back again soon. Kind regards, Jacky

10/10 Loistava

Ruth

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel great location
This is a great hotel in a great location. It's lovely to have a private outside sitting area, and with your own private pool access as a bonus. The staff are very friendly and helpful. The room is really big with a large bathroom.
Yöpyi 4 yötä helmikuussa 2020
Jacky.Chia vastasi 28.2.2020
Dear Ruth, Thank you so much for taking the time to write a fabulous feedback following your stay at ACCESS Resort & Villas. It's always a pleasure to read that our guest like you enjoyed with our Pool Suite room and admired our location as well as our staff regularly met your expectation. Your commendation has been shared with the team in order to inspire and continually encourage their effort and efficient. With you a great time and look forward to welcoming you back again in the not too distant future. Warmest regards, Jacky

10/10 Loistava

Thore

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Fantastisk hotell med direkte tilgang til bassenget fra hvert rom. Super service og bra mat. Hotellet bærer litt preg av slitasje, spesielt i bassenget med flere ødelagte fliser.
Yöpyi 2 yötä tammikuussa 2020
Jacky.Chia vastasi 22.1.2020
Dear Thore, Thank you for your time sharing your stay experience at ACCESS Resort & Villas and much appreciate for choosing us as your desired accommodation. I am delighted indeed to read that you had such a wonderful experience and had enjoyable moments. On the other hand, taking your note about ground & pool as to monitor and revamp. Your commendation has been shared with the Access team in order to motivate and inspire them continually of service efficacy. Wish you a pleasant time till the team and I have the opportunity of welcoming back again - hopefully very soon. Kind regards, Jacky

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2019
Jacky.Chia vastasi 11.1.2020
Dear Valued Guest, Thank you so much for taking the time rating us after a recent stay at ACCESS Resort & Villas. I am pleased to read that you had a wonderful stay and had enjoyable with our prospect. Wish you a very pleasant time till we have the opportunity to welcome you back sooner rather than later. Kind regards, Jacky

8/10 Hyvä

Maxime

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä joulukuussa 2019
Jacky.Chia vastasi 31.12.2019
Dear Maxime, Thank you so much for choosing ACCESS Resort & Villas as your preferred accommodation for taking the time to rating us. Wish you a very pleasant time and look forward to welcoming you again soon. Kind regards, Jacky

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä joulukuussa 2019
Jacky.Chia vastasi 21.12.2019
Dear Valued Guest, Thank you so much for your time giving us the best after a recent stay. Your review is invaluable in help us to strive ultimately our service quality and efficacy. Wish you a lovely time till we get the opportunity to welcome you again very soon. Kind regards, Jacky

8/10 Hyvä

Kim

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2019
Jacky.Chia vastasi 17.12.2019
Dear Kim, Thank you so much for taking the time to give us your value feedback. This will be shared with the Access team as to contribute their efforts. Wish you a Merry Christmas and a prosperous New Year coming. With kind regards, . Jacky

8/10 Hyvä

Philaitch, Adelaide

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We love the 'Canals' that link most of the rooms in this hotel, it's great to have access to the water directly from your room. What we didn't like was the fee of 900THB (43AUD) for a late checkout at 14:30, an extension of 2.5 hours. This is our fourth trip at this hotel, where we stay for around 11 nights each occasion. You'd have thought a 2.5 hours late checkout could have been accommodated free of charge.
Yöpyi 11 yötä marraskuussa 2019
Jacky.Chia vastasi 16.12.2019
Dear Philaitch, Thank you so much for your time to share your stay experience at ACCESS Resort & Villas and for a great pleasure of our pool access room as always. It's saddened to hear that you were unhappy at check out time on your departure date and this was in my attention in order to monitoring and implementing our service. Please accept my sincerest apologies and hope to have the opportunity of welcoming you back again in the not too distant future. Best regards, Jacky

10/10 Loistava

Timo

Yöpyi 3 yötä joulukuussa 2019

10/10 Loistava

Nikki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel and excellent staff would highly recommend.
Room service bringing complimentary cocktails
Yöpyi 10 yötä marraskuussa 2019
Sao vastasi 28.11.2019
Dear Nikki,Thank you so much for giving us a great praise and for choosing to stay at ACCESS Resort & Villas recently. I am delighted to read and learn that you had a wonderful experience and enjoyed with our services and our aspects. Nothing greater than to hear you left with fond memories. I hope you come back to stay here again Best Regards,Janjira

10/10 Loistava

Leona

Yöpyi 3 yötä marraskuussa 2019

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The pool access is awesome, every room backs on to the pool, its all one story and remove service delivered by canoe
Yöpyi 8 yötä lokakuussa 2019
Jacky.Chia vastasi 19.10.2019
Dear Valued Guest, Thank you so much for taking the time to post such wonderful feedback and for kind choosing us as your preferred accommodation recently. I am thrilled to read that you admired our pool access room, had enjoyable with our room service delivery and left with fond memories. Your commendation has been shared with the team how guest experiences to their efforts and this inspire in continually sustain a high level of service. Wish you a great time while looking forward to welcoming you back soon. With kind regards, Jacky .