5 ulkouima-allasta, ilmaisia cabañoita, aurinkovarjoja

Arvostelut: Pullman Phuket Karon Beach Resort

5 out of 5
Pullman Phuket Karon Beach Resort
333 Patak Road, Karon Beach, Karon, Phuket

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 489 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 337 kautta 1002 arvostelua" "
Arvosana 6 - OK. 103 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 47 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 26 kautta 1002 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Anne

Hyvää: Henkilökunta ja palvelu
Yöpyi 7 yötä tammikuussa 2024
Ajay Sampige vastasi 31.1.2024
Dear Guest,Thank you for choosing Pullman Phuket Karon Beach for your stay. If you have any specific suggestions for improvement or additional comments, please feel free to share them with us, we would love to hear your thought so that we can improve our services.Best regards,Ajay SampigeGeneral Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja huoneen mukavuus
4 nights in Phuket
First time stay in Karon, we really liked the sea view room. Beach nearby is very lovely and also like 15 mins walk to Karon area theres lot of things going on. Hotel gives you old vibes, its huge but in need of renovation. Service is quite slow, the check in/out took very long. We arrived a bit early on the first day and had to wait 2 hours for our room which is fine, but no water, welcome drink or cold towel even if its +30 and people are clearly arriving from airport super tired. One day I was going back to my room after beach day and I found there was cleaning going on so decided to return to reception ask for water. The lady told I can go to ask from the bar, they tried to charge me 60 thb? I was literally dehydrated at that point. Not exactly 5 star hotel, water should be available in the reception. Toilet could have facial tissues also.
Yöpyi 4 yötä joulukuussa 2023
Ajay Sampige vastasi 15.12.2023
Dear guest, Thank you for taking the time to share your feedback about your recent stay with us at the Pullman Phuket Karon Beach Resort. We are sorry to hear that you were not satisfied with our service. We strive to provide our guests with a pleasant stay and apologize if we failed in this regard. We at Pullman are committed to providing our guests with a pleasant and comfortable stay, please be assured that we take all feedback into consideration and make every effort to ensure a memorable experience for all our guests. Again, thank you for bringing these issues to our attention. We hope you will give us another chance in the future so we can show you the hospitality and comfort Pullman is known for. Best regards, Ajay Sampige General Manager

10/10 Loistava

Joonas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent two week stay. The staff is very attentive and helpful. Rooms are airy and spacious, cleaning service was meticulous. The vast resort grounds offer lots of activities and are peaceful and quiet. Many options for dining and sunbathing. Beach is just few steps from the resort. All in all very happy with our stay, 10/10 would recommend.
Yöpyi 13 yötä tammikuussa 2023
Hilton Phuket Arcadia Team vastasi 26.1.2023
Dear Joonas,We’re so happy to hear you had a great experience at Hilton Phuket Arcadia Resort & Spa. Your review made our day! Our whole team works very hard to keep our valued guests happy and enjoyed their stay the most. Thanks again, and we hope to serve you again soon.Sincerely,

10/10 Loistava

Heike

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Calm and green resort with friendly and helpful staff
Yöpyi 16 yötä joulukuussa 2021
Hilton Phuket Arcadia Resort & Spa Team vastasi 26.1.2022
Thank you for choosing Hilton Phuket Arcadia Resort and Spa and sharing your positive feedback. Great to hear your good experience with us. We really look forward to welcoming you again in the future.

8/10 Hyvä

Sampo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2022
Hilton Phuket Arcadia Resort & Spa Team vastasi 26.1.2022
Dear Sampo, Thank you for choosing Hilton Phuket Arcadia Resort and Spa. We really look forward to welcoming you again in the future.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä maaliskuussa 2020
The Management vastasi 23.3.2020
Dear Guest, Thank you for taking the time to give your recent Hilton Phuket experience an excellent rating. We are happy to note that you generally enjoyed what our resort has to offer based on the rating that you gave. It has been a pleasure to have you and we all look forward to welcoming you 'home' again very soon! Best regards, The Management Hilton Phuket Arcadia Resort & Spa

4/10 Huono

Jussi

Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Hyvä sijainti.
Hotellin sijainti ja siisteys hyvä. Huoneiden koko ei vastaa esittelyn mukaista kokoa, neliöihin laskettu myös parveke. Huoneet vaatisi remontointia.Ei vastaa viiden tähden luokitusta.
Yöpyi 7 yötä joulukuussa 2019
Management vastasi 6.1.2020
Dear Jussi, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. While I am glad that you loved our strategic location in Karon Beach, I would like to apologize for your disappointment in this occasion. In relation to your constructive feedback, I am happy to appraise you of the fact that we have our hotel renovations already underway and soon renovation of the rooms will follow. I would like to reiterate that we are consistently making changes in our products and services so that we may better align with the changing needs and expectations of our discerning guests. With this in mind, I thank you for having stayed with us and I hope you'd give us another opportunity to welcome you 'home' to Hilton Phuket Arcadia Resort & Spa. Sincerely, General Manager Hilton Phuket Arcadia Resort & Spa

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä marraskuussa 2019
Management vastasi 9.12.2019
Dear Guest, Thank you for taking the time to give your recent Hilton Phuket stay experience a good rating. I am glad that you generally enjoyed our overall service offer based on the rating that you gave. It has been a pleasure to have you and the entire Hilton Phuket team looks forward to welcoming you 'home' again very soon! Best regards, General Manager Hilton Phuket Arcadia Resort & Spa

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Perus siisti hotelli
Hotelli oli kulunut mutta siisti. Henkilökunta todella ystävällistä ja palvelu pelasi. Hotellin ikä kuitenkin näkyi yllättävän paljon pinnoissa. Ravintolat hotellilla oli kalliit. Kaiken kaikkiaan olimme kuitenkin tyytyväisiä.
Yöpyi 7 yötä marraskuussa 2019
Management vastasi 26.11.2019
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am glad that you generally enjoyed what our resort has to offer, especially the hospitality of our staff. I apologize if you were not happy with our restaurant pricing. While considering this feedback, we will always strive to ensure that our pricing is competitive and friendly when considering the quality, service provided, and the local competition. I would like to reiterate that we are consistently undergoing changes in our product and facilities within our resort, so that we may better align with the expectations and changing needs of our discerning guests. With this in mind, we once again thank you for your candid and constructive feedback and most certainly do look forward to be able to welcome you ‘home’ to the Hilton Phuket Arcadia Resort & Spa in the near future. Until the opportunity permits, General Manager Hilton Phuket Arcadia Resort & Spa

10/10 Loistava

Saku

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Sijainti
Sijainti loistava
Yöpyi 9 yötä marraskuussa 2019
Management vastasi 26.11.2019
Dear Saku, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am glad that you generally enjoyed what our resort has to offer especially our location. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again soon! Best regards, General Manager Hilton Phuket Arcadia Resort & Spa

10/10 Loistava

Lasse

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mukavaa lomailua hyvässä hotellissa
Siisti hotelli ihan asiallisella paikalla ihan rannan vieressä. Mahtavat allasalueet ja hyvä aamiainen.
Yöpyi 9 yötä marraskuussa 2019
Management vastasi 28.11.2019
Dear Lasse, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am glad that you generally enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again very soon! Best regards, General Manager Hilton Phuket Arcadia Resort & Spa

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Kaunis, vehreä ja tilava hotellikompleksi. Vanha, mutta siisti ja koko perheemme viihtyi ja olisi viihtynyt vielä pidempäänkin kuin viikon lomamatkamme. Henkilökunta oli ystävällistä ja asiantuntevaa. Käytimme hotellilta järjestettäviä retkipalveluita jo olimme tyytyväisiä niihin. Spa oli erittäin miellyttävä sekä positiivinen kokemus. Uima-allasalueita oli riittävästi ja vaikka kompleksi oli suuri ja paljon vierailijoita, niin allasalueille mahtui hyvin. Viihdyimme myös rannalla ja meressä. Kaikkialla oli siistiä ja ruoka hyvää. Ainut asia, jossa olisimme kaivanneet parannusta olisi ollut, että allasbaarit olisivat tarjonneet ruokaa myöhäisempään ajankohtaan saakka.
Yöpyi 6 yötä helmikuussa 2019
Management vastasi 25.2.2019
Dear Guest, Thank you for taking the time to share your feedback subsequent to your stay at Hilton Phuket Arcadia Resort & Spa. I am glad that you generally enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you back 'home' to Hilton Phuket Arcadia Resort & Spa. Best Regards, General Manager Hilton Phuket Arcadia Resort & Spa

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotelli ehkä 3 tähden tasoa, ja ruoka/aamupala aivan surkea!
Yöpyi 5 yötä helmikuussa 2019
Management vastasi 12.2.2019
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. In reviewing to your feedback on your stay experience, it would appear that regrettably, we fell short of being able to live up to your expectation. I would like to reiterate our sincere apologies on the service shortfall that you experienced in this instance and for failing to have lived up to your expectation. Your feedback has been taken into consideration for our team to review and take appropriate action in order to enhance our food products and services offered. While sincerely apologizing once again, we will most certainly learn from your feedback to ensure that we can better meet our discerning travelers’ requirements. As a result, I would welcome any additional comments that you may be able to extend, so that I am better able to understand as to where we need to enhance our service offer. Despite your disappointment in this occasion, I do look forward to having the opportunity of being able to welcome you back to the Hilton Phuket Arcadia Resort & Spa so that we may better serve you and fulfill your needs and expectations. Best Regards, General Manager Hilton Phuket Arcadia Resort & Spa

10/10 Loistava

Markus

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 8 yötä tammikuussa 2019
Megan vastasi 1.2.2019
Dear Markus, Thank you for giving Hilton Phuket Arcadia Resort & Spa an excellent rating. I am glad that you generally enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you again very soon. Best Regards, Markus Kosch General Manager

10/10 Loistava

Jari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä tammikuussa 2019
Megan vastasi 30.1.2019
DearJari, Thank you for taking the time to share your feedback subsequent to your stay at Hilton Phuket Arcadia Resort & Spa. I am glad that you generally enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you again very soon! Best Regards, Markus Kosch General Manager

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 14 yötä joulukuussa 2018
Megan vastasi 12.1.2019
Dear Guest, Thank you for taking the time to rate your recent stay at Hilton Phuket Arcadia Resort & Spa. Based on the rating you have given us, it appears as though you generally enjoyed your stay; however, it would appear that you were expecting something extra to make your stay just that more enjoyable. So, if you are able to share any further comment I would be very happy to hear from you so that we may enhance our service standards and improve our offer and therefore better align with your expectation in the future. Best Regards, Markus Kosch General Manager

10/10 Loistava

Leena

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Iso alue, monta uima-allasta, lähellä rantaa, ravintoloita ja pikkukauppoja. Hyvä aamiainen.
Yöpyi 8 yötä joulukuussa 2018
Megan vastasi 2.1.2019
Dear Leena, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am very glad to hear that you generally enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to spend your holidays with us. We all look forward to hosting you again very soon! Best Regards, Markus Kosch General Manager

10/10 Loistava

Anette

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä marraskuussa 2018
Megan vastasi 26.11.2018
Dear Anette, Thank you for taking the time to give Hilton Phuket Arcadia Resort & Spa and excellent rating. I am very delighted to know that we were able to provide you with the comfort and satisfaction that you deserve on your holiday. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to spend your holidays with us. We all look forward to your next visit! Best Regards, Markus Kosch General Manager

10/10 Loistava

Heike, Helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
luxurious and calm
Great place to stay when you don´t like too much entertainment. Very friendly staff, great rooms and lots of space around, not too much noise. A place to visit again. Definitely!
Yöpyi 8 yötä helmikuussa 2018
Gian vastasi 27.2.2018
Dear Heike, Thank you for taking the time to write this kind feedback. I am delighted to see that you enjoyed all aspects about your stay at Hilton Phuket Arcadia Resort & Spa including our team's service, our rooms and premises. It is always fulfilling to receive positive comments such as yours. On behalf of our entire Hilton Phuket team, I want to thank you for choosing our resort as the venue where you spent your vacations in Phuket and we look forward to welcome you back to your home away from home very soon and provide you with an exceptional experience once again! Warm regards, Tim Tate Director of Operations

8/10 Hyvä

Kimmo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loistoloma Karonilla
Loistohotelli perheelle. Kivat allasalueet, hyvä palvelu, mukavat huoneet. Lähistöllä paljon ravintolapalveluita ja riittävästi katukauppoja. Myös rannalle helppo piipahtaa!
Yöpyi 12 yötä joulukuussa 2017

4/10 Huono

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotellin infrastruktuuri vanhentunut ja kaipaa kiireesti remonttia, ei vastaa kunnoltaan viittä tähteä vaan kolmea
Yöpyi 9 yötä joulukuussa 2017

10/10 Loistava

Risto

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 8 yötä joulukuussa 2017

8/10 Hyvä

Pertti

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kolmas kerta Hiltonissa.
Jälleen hyvä kokemus,hyvä aamiainen,siisti huone ja ulkotilat.Kaunis ja laaja puutarha ympärillä.Erittäin ystävällinen henkilökunta.Wifikin toimi hyvin.Aapupalan valikoima voisi vaihdella.
Yöpyi 10 yötä marraskuussa 2017

4/10 Huono

renja

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu

6/10 OK

Katri

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Ei rattaiden kanssa kulkeville
Huoneemme oli pienempi kuin olimme varanneet (ei missään nimessä 60m2 minkä juniorisviitin piti olla).Huone oli siisti,vaikkakin jo kulunut.Saimme huoneeseen ilmaiseksi vauvan pinnasängyn ja syöttötuoli. Huoneemme oli 12 kerroksessa ja koska toinen hisseistä oli rikki,hissiä sai odottaa aina tovin.Hotellilla oli monenlaisia palveluita,vaikkakin kaikki palvelut olivat hyvin ylihintaisia.Hotellissa oli mukava leikkihuone,joka oli auki joka päivä klo 9-18.Pihan Leikkialuetta voisi kehittää niin,että se mahdollistaisi pienen lapsen kanssa leikkiminen siellä.Hotellin kuntosali oli hyvä.Hotellin suurin heikkous olivat puutteet esteettömyydessä:rattaita sait kantaa kaikkialle mihin menitkin.En suosittele hotellia rattaiden kanssa kulkevien tai pyörätuolia/rollaattoria käyttäville.

6/10 OK

Jani, Hämeenlinna

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Enemmänkin business hotelli
Hyvä hotelli, mutta mielestäni liian iso hotellialue. Uima-altaat, joita on 4, ovat kaikki liian pieniä tai matalia.

8/10 Hyvä

Pia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ystävällinen ja nopea palvelu, hyvin hoidettu laaja hotellialue ja siisti huone, oikein hyvä aamiainen. Kids Clubissa mukavaa vaihtuvaa ohjelmaa päivittäin ja laspsille sopivat altaat olivat osin varjossa. Huoneissa tosin jo kuluneisuutta, mutta kaiken kaikkiaan hyvä hotelli!

10/10 Loistava

Juha, Peking

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tyytyväinen Perhe
Upea ja sopivan rauhallinen perheelle mutta silti riittävän lähellä muita rantoja kuten esim. Patong ja Kata Beach yöelämää kaipaaville. Retkien hinnat hotellista ostettuna melko korkeat.

10/10 Loistava

Eki ja perhe

Hyvää: Siisteys ja henkilökunta ja palvelu
Huippuhotelli hienolla paikalla
Olimme viikon kolmen hengen huoneessa, tilaa arviolta vajaa 50 neliötä. Siisti perushuone, tilaa oli mukavasti kolmelle vuoteelle. Parveke kohti aurinkoa. Lobbyn iltamusa kuului huoneeseen, ei häirinnyt meitä. Tilava kylppäri, TV, jääkaappi, ilmastointi ja muu tarpeellinen. Hieno aamiainen allasalueen ravintolassa, kolme tosi mahtavaa uima-allasaluetta, pyyhkeitä sai käyttöön sekä altaalle että rantsuun. Laukut kannettiin huoneeseen ja huoneesta. Aulassa oli ilmainen Wifi. Tilasimme hotellin auton hakemaa ja viemään meidän kentälle, 1.400 B. Olimme hotelliin tosi tyytyväisiä, pihat, altaat, rakennukset ja palvelut olivat kohdallaan.

10/10 Loistava

YANPENG

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Super friendly staff and facilities. Great rooms as well. One thing to note is that the hotel lobby is further in, need to wait for shuttle to be brought in.
Yöpyi 6 yötä toukokuussa 2024

8/10 Hyvä

Kobir

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel
Yöpyi 8 yötä toukokuussa 2024

8/10 Hyvä

SAILA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Ajay Sampige vastasi 29.4.2024
Dear Guest,Thank you for choosing to stay with us, we hope you had a wonderful time and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager

10/10 Loistava

Michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thanks for everything, we had a ball!
Yöpyi 6 yötä huhtikuussa 2024
Ajay Sampige vastasi 26.4.2024
Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your thoughts about your recent stay with us. If there are any specific areas where we can improve or if you have any further comments or concerns, please feel free to let us know. We hope to have the opportunity to welcome you back again in the future.Best regards,Ajay SampigeGeneral Manager

10/10 Loistava

Richard, Gosford

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great resort
Yöpyi 7 yötä huhtikuussa 2024
Ajay Sampige vastasi 26.4.2024
Dear Guest,Thank you for choosing to stay with us, we hope you had a wonderful time and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager

6/10 OK

Danielle Marie

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Dated property, very international (not overly Thai). Dirty, dangerous beach. It felt like a bit of a tourist trap.
Yöpyi 6 yötä maaliskuussa 2024
Ajay Sampige vastasi 10.4.2024
Dear guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We take your comments seriously and will use them to improve our services and facilities. We apologize for any inconvenience you encountered during your stay, including the condition of the beach and any concerns about cleanliness and safety. Your feedback is valuable to us, and we appreciate you taking the time to let us know about your experience. If you have any further comments or suggestions, please don't hesitate to contact us. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,Ajay SampigeGeneral Manager

8/10 Hyvä

Philip

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
all good and very happy with the hotel wood and wood stay at the hotel again
Yöpyi 7 yötä maaliskuussa 2024
Ajay Sampige vastasi 29.3.2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our hotel and that you would choose to stay with us again in the future.We're committed to providing exceptional service and ensuring that all our guests have a memorable stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back soon!Best regards,Ajay SampigeGeneral Manager

10/10 Loistava

Ted

Yöpyi 5 yötä maaliskuussa 2024
Ajay Sampige vastasi 26.4.2024
Dear Guest,Thank you for choosing to stay with us, we hope you had a wonderful time and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager

10/10 Loistava

Cornel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My husband and I recently enjoyed a wonderful stay at the Pullman Phuket Karon Beach Resort and were thoroughly impressed. Here's why we loved it: The Good Location: Set on the quieter stretch of Karon Beach, the resort offers a peaceful escape while still being within easy reach of shops and restaurants. The beach itself is beautiful with soft sand and clear water. Rooms: Our room was spacious, beautifully designed, and had a fantastic ocean view from the balcony. The bed was incredibly comfortable, ensuring great sleep. Facilities: The multiple pools were fantastic, especially the one with the slide for a bit of fun! We also enjoyed the well-equipped gym and the spa treatments were heavenly. Food: The breakfast buffet was a feast with a wide variety of cuisines. We also dined at the restaurants which were all delicious, especially the Thai restaurant. The Could Be Better Service: While most of the staff were friendly and helpful, there were a few occasions where service felt a little slow, especially at peak times. Wi-FI: The Wi-Fi connection could be spotty in certain parts of the resort. Overall We had a truly relaxing and enjoyable vacation at the Pullman Phuket Karon Beach Resort. It's a fantastic option for those seeking a luxurious beach escape with beautiful surroundings and great amenities. We would highly recommend it and would love to return in the future.
Yöpyi 5 yötä maaliskuussa 2024
Ajay Sampige vastasi 29.3.2024
Dear Guest,Thank you for taking the time to share your experience at Pullman Phuket Karon Beach Resort. We're delighted to hear that you enjoyed your stay and that our location, rooms, facilities, and food exceeded your expectations.Your feedback about the service and Wi-Fi is duly noted, and we apologize for any inconvenience caused. We will address these areas to ensure a smoother experience for our guests in the future.It was a pleasure hosting you, and we look forward to welcoming you back for another relaxing and enjoyable vacation in the future.Warm regards,Ajay SampigeGeneral Manager

10/10 Loistava

Ian

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a fantastic place if you like uncrowded, quiet, upscale and close to the beach but away from traffic and street noise. Extremely spacious. The beach here is excellent, it too was spacious. I highly recommend this hotel
Yöpyi 8 yötä maaliskuussa 2024
Ajay Sampige vastasi 29.3.2024
Dear Guest,Thank you for sharing your wonderful experience at our hotel. We're thrilled to hear that you enjoyed the uncrowded, quiet atmosphere, upscale amenities, and proximity to the beach. It's great to know that you found the spaciousness of both the hotel and the beach to your liking.Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to welcome you back for another relaxing stay in the future.Warm regards,Ajay SampigeGeneral Manager

10/10 Loistava

Günther, Haselünne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel resorts is huge (like a park) and therefore very quiet. The breakfast offers a high variety of local and international food. The service staff were very friendly and willing to help. The hotel location is excellent. The beach is only few steps away and the local restaurants reachable within 5 minutes walk. We had a room with a perfect view on the sea.
Yöpyi 9 yötä helmikuussa 2024
Ajay Sampige vastasi 12.3.2024
Dear Guest,Thank you for taking the time to share your positive feedback with us regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the peaceful atmosphere of our expansive resort and found our breakfast offerings to be diverse and satisfying.It is wonderful to know that our service staff left a positive impression on you with their friendly and helpful demeanor. Providing exceptional service is our top priority, and we are thrilled that our team members contributed to making your stay memorable.We are also pleased to hear that you appreciated the excellent location of our hotel, with the beach just steps away and local restaurants within easy walking distance. We understand the importance of convenience for our guests, and we are glad that our location met your expectations.Thank you once again for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Ajay SampigeGeneral Manager

4/10 Huono

Wai Har Esther

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Rooms are old, I'm staying at lower floor n always hear loud drainage sound, make me fear that there'll be overflow. Rooms are old n without USB
Yöpyi 2 yötä helmikuussa 2024
Ajay Sampige vastasi 7.3.2024
Dear Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay.Your feedback regarding the noise from the drainage system and the need for room renovations is noted. Please rest assured that we will address these issues promptly to ensure the comfort and satisfaction of our guests.As for the lack of USB ports in the rooms, we appreciate your suggestion and will consider it for future room upgrades.We value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,Ajay SampigeGeneral Manager

8/10 Hyvä

Samuel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä helmikuussa 2024
Ajay Sampige vastasi 29.2.2024
Dear Guest,Thank you for your rating, we hope you enjoyed your stay. If you ever have any further feedback or suggestions, please don't hesitate to reach out. We look forward to welcoming you back for another wonderful experience in the future!Warm regards,Ajay SampigeGeneral Manager

10/10 Loistava

Yves

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Magnifique rien à rajouter
Yöpyi 1 yön helmikuussa 2024
Ajay Sampige vastasi 29.2.2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a magnificent experience during your stay with us.If you ever have any further feedback or suggestions, please don't hesitate to reach out. We look forward to welcoming you back for another wonderful experience in the future!Warm regards,Ajay SampigeGeneral Manager

8/10 Hyvä

Gijs

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Large but well run Hotel with all conveniences.
Yöpyi 7 yötä tammikuussa 2024
Ajay Sampige vastasi 8.2.2024
Dear Guest,Thank you for your review. We're delighted to hear that you found our hotel to be well-run and convenient. We strive to provide our guests with a seamless and enjoyable experience, and we're glad to know that we met your expectations. If you have any further feedback or if there's anything we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon.Best regards,Ajay SampigeGeneral Manager

8/10 Hyvä

Billel

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Ajay Sampige vastasi 8.2.2024
Dear Guest,Thank you for choosing Pullman Phuket Karon Beach Resort for your stay. We hope you had a wonderful time and we look forward to welcoming you back soon.Best regards,Ajay SampigeGeneral Manager

10/10 Loistava

wayne

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect Family Holiday Hotel
The perfect stay for a family holiday but not quite a 5 star. We did enjoy the location and the view from the rooms, the room cleaning and bar staff were 5 star, check in needs to be addressed.
Yöpyi 4 yötä tammikuussa 2024
Ajay Sampige vastasi 2.2.2024
Dear Guest,Thank you for taking the time to share your thoughts on your recent stay. We are pleased to hear that you enjoyed the location, the view from the rooms, and the excellent service provided by our room cleaning and bar staff.We appreciate your feedback about the check-in process, and please rest assured that we will address this matter to enhance our guests' overall experience. We strive for perfection and will work on improving our services.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Best regards,Ajay SampigeGeneral Manager

6/10 OK

Paul

Yöpyi 7 yötä tammikuussa 2024
Ajay Sampige vastasi 31.1.2024
Dear Guest,Thank you for choosing Pullman Phuket Karon Beach for your stay, we hope you had a great time during your stay. If there is anything else we can do to make your stay more enjoyable in the future, please let us know. Best regards,Ajay SampigeGeneral Manager

10/10 Loistava

Stephen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A lovely facility. Breakfast was great. The pool areas were clean and tidy. Staff were friendly and facilities were good.
Yöpyi 8 yötä tammikuussa 2024
Ajay Sampige vastasi 30.1.2024
Dear Guest,Thank you for taking the time to share your positive feedback regarding your recent stay at Pullman Karon Phuket. We're thrilled to hear that you found our facility lovely, enjoyed the great breakfast, and appreciated the clean and tidy pool areas.Our team strives to provide friendly and attentive service, and it's wonderful to know that you felt well taken care of during your time with us.We look forward to the opportunity to welcome you back for another enjoyable experience in the future.Warm regards,Ajay SampigeGeneral Manager

10/10 Loistava

Elisa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved the layout of the hotel and the rooms at Pullman. Quite a large hotel so the shuttle service to get around is great. The kids and I enjoyed the use of each pool each day and swimming in the beautiful waters of Karon Beach just across the road. Best to get an ocean view room imo as these are closer to the beach and breakfast and reception etc. We loved that there are tuk tuks on the beach side of the hotel that can take you 6 mins away to Kata for night markets and yummy inexpensive meals. Or that if you turn right and walk 7 mins along the beach, there are great massages available. The only issue we had was at checkin where I had booked a deluxe twin sea View room with 2 double beds on Expedia for myself and 2 children and was told these room types only had two single beds and we would either have to pay extra for a rollaway bed to be added or move to a family room & pay an extra charge for this room type (with 2 queen beds) even though they had only garden views available. It took a bit of talking from my end to convince reception staff that it was not my problem that a 3rd party is selling their rooms incorrectly, I paid quite a bit for 1 room that would fit my family and did not agree that the onus was on me to pay for an extra bed once I arrived. I suggested they contact Expedia to sort this out to avoid any similar issues in the future and they eventually agreed to comp the extra bed.
Yöpyi 5 yötä tammikuussa 2024

10/10 Loistava

farhana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awesome
It was amazing stay. Lovely property. U dont need to go anywhere else. Walk outside the property on the beach road to reach local restaurants .. beach is lovely
Yöpyi 2 yötä tammikuussa 2024
Ajay Sampige vastasi 15.1.2024
Dear guest,Thank you for your fantastic review! We're delighted to hear that your stay at Pullman Karon Beach Resort was amazing and that you found our property lovely. It's wonderful that you enjoyed the convenience of being able to access local restaurants easily along the beach road and appreciated the lovely beach. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future.Warm regards,Ajay SampigeGeneral Manager