2/10
SOOOOO... incredibly PISSED. Trialing this expediate experience... recommendations... etc. HOTEL... what a disaster! NIGHT was SO bad... that we just left early hours of the morning! They allow dogs... which were whimpering and barking all night. From the point of when the person locked the dog in... which they went out... to the early hours of the morning when the person returned. Then... the front desk... doesn't answer the phone for the complaint... that I had to go out and search for the person representing the night shift... who I eventually found in a back room at the desk- half awake- watching TV on her phone. Person would also not give me her name. Denied that there were dogs in the facility... noise complaints... etc... Until she actually heard it in the distance... and I politely asked her to go down the hallway to investigate. Which... she said, "well that room is down the hall... you shouldnt hear it.". ARE YOU KIDDING ME! Could hear it from the front desk! I came out multiple times to complain... to the point I was ready to call the police. The only thing the associate could offer. Well I'll call the room and let them know. Which... maybe occurred... cause it sounded like they were then abusing the dog. Which I also... went out and referred too. Even walking out... and potential shift change... personal coming over-heard me talking- day manager was made aware... could not care the complaint or occurrence.
Michael
Yöpyi 1 yön heinäkuussa 2025
