”The first day we entered our room, the carpet was dirty. There are a lot of small little papers on the floor. You can tell that the housekeeping didn't vacuum before we arrive. The bathtub/shower doesn't have a place to put soap or shampoo. Every time you need to use soap/shampoo, you need to bend and pick it up from the ledge of the tub. The tub was so smooth it was slippery. I almost fell when I took shower. I asked for a bath mat the following day. The manager said that he will put one on our...
”Was not aware that the facility did not have an elevator, we were on the second floor and when we asked for a main floor nothing was available. We are two 80 year old people that had to carry our bags up to the second floor. It was extremely difficult.
We never would have booked this facility if we had known this. The building is very old.”
”Staff was accommodating to changes in plans as we were hosting out of town family and friends for our daughter’s wedding. They made things very easy.”