Perhehotellit - Keski-Massachusetts, Massachusetts

”Clean ”

”This Property is Tired. I decided to stay here since I flew into Bradley International and most of my business was between Sturbridge and Auburn. I usually stay closer to Worcester. I promise I’m not a hotel snob especially when traveling alone. Staff was nice enough for what they had to work with. They were pleasant and helpful. The hotel just reads old and not maintained. As I said, tired. Not its fault. The room was clean but again, felt old right down to the white towels that were old,...

”Very friendly staff”

”A very well maintained resort with a lot of entertainment for kids. Friendly staff. The water park was very clean, it was warm enough (both water and air), and it was relatively big for an indoor place with many slides for all ages. We did not try the other activities (which were a bit pricey), since we spent most of the time at the water park (which is included in the room price). The lodge provides many alternatives for dining. Rooms were very spacious and comfortable. Nice arcade too! ”

”There really aren’t many amenities and no pool. The tv didn’t work in our room and had someone come up to help but they said they would need to get someone the next day …… we never got help or could watch tv while there. The breakfast was really not good and got sick off of the undercooked eggs. ”

”Although we had to cancel our reservation, everyone we spoke with on the telephone was professional, understanding, and kind.”