The staff had two speeds, slow and comatose. There was never a sense of urgency.
The pool bartender was aloof, and non responsive. I asked if he could turn on music, there was nothing on but the TVs which were showing judge judy. All I can say is floating in the pool sipping on a cocktail is not judge judy worthy. He was busy mingling with some young girls and said Im busy cleaning up the bar area give me a second and i will turn it on.
There was only one roll of toilet paper, it was the one already on the roller and partially used. Two women in a room, drinking from dawn to dusk and opting for no room cleaning the after the first night equals at minimum two rolls.
The hotel restaurant food wasnt great, my friend had MULTIPLE ISSUES with her room and got two free meals which she shared with me, even free wasnt worth eating there. Our last night and hoorah the pool bar, which was suppose to close at 8 pm, closed at 730 pm. We had to play hide and seek the bartender, we found him hiding behind a closed door, said they closed early because not enough people at pool.
I was not impressed with Key West, food, beach, entertainment or establishment drinks or staff/food/service be it our hotel, restaurants or any other place. One thing that was good, the commotion on the ocean staff member, never got his name, young blonde gentlemen, he was great.