Kirtland Hotellit

”This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

”I arrived late the staff was friendly and prompt when checking in made check in easy,room was clean ,breakfast was fabulous would stay again”

”Very clean room. Staff were amazing. Great breakfast and just an overall great place. Building is new.”

”Great historical stay!!! Amazing history of the mansion!!! Staff was very friendly and helpful! Cleanest rooms ever!!! Wonderful front porch with rocking chairs!!! Highly recommend a stay at Steele Mansion!!!”

”Amazing reception staff ! Lovely boutique hotel close to Chagrin Falls. Welcoming and professional reception staff make this a repeat choice for travel !”

”Bottle of water not given ar checkin, oe nail clippings on room floor, no coffee pods, dirty water left in Keurig, empty conditioner bottle in shower, nearly empty TP roll with no spare, and complimentary coffee hidden inside the $18 per person breakfast buffet (not complimentary). Definitely the worst experience I've had at a Hilton. It was one thing after another that we had to deal with and a constant distraction from the reason for the trip.”

”The website indicated that they had a pool but at check-in I was told that they remodeled the previous year and the pool was removed. We would not have stayed and paid a premium price for the hotel room if we knew ahead of time that there was no pool. The desk clerk did not provide extra blankets when requested. The clerk provided sheets and tried to tell me that they were blankets. We will not stay at this hotel again.”

”We had great breakfast staff was great And air conditioning was great kept it in 65”

”The bathrr”

”Clean room, very nice. Staff were helpful and accommodating and friendly. Would highly recommend. ”

”Closed under construction -I could not stay there”

”Very nice and clean.”

”The staff could not be more pleasant and helpful.... this hotel fully lives up to its superlative reviews.”

”Everything was great I just couldn't find the hot tub, and the room was smaller then I thought.”

”The staff was amazing. I did love how clean the room was for this amazing price you really don't want to stay anywhere else”

”Exceeded expectations, attached parking and location made walking to restaurants, progressive field and rock and roll HOF easy and convenient. Would definitely stay here again in the future!”

”Great service”