Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 62 kautta 126 arvostelua" "
10–Loistava
62
Arvosana 8 - Hyvä. 40 kautta 126 arvostelua" "
8–Hyvä
40
Arvosana 6 - OK. 16 kautta 126 arvostelua" "
6–OK
16
Arvosana 4 - Huono. 4 kautta 126 arvostelua" "
4–Huono
4
Arvosana 2 - Hirveä. 4 kautta 126 arvostelua" "
2–Hirveä
4
9,0/10
Siisteys
8,4/10
Palvelut/mukavuudet
8,8/10
Majoituspaikan kunto ja tilat
8,4/10
Ympäristöystävällisyys
Arvostelut
8/10 Hyvä
Gregory
24.5.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Gregory
Yöpyi 7 yötä toukokuussa 2024
Rakuten STAY Kokura Station vastasi 26.5.2024
Thank you for your rating of 4 out of 5! We're glad to hear you had a positive experience overall. If you have any specific feedback on how we can improve, we'd love to hear it so we can make your next stay even better. We look forward to welcoming you back in the future!
6/10 OK
Hisashi
Matkusti perheen kanssa
19.5.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient for transport and shopping
Hisashi
Yöpyi 3 yötä toukokuussa 2024
Rakuten STAY Kokura Station vastasi 19.5.2024
We're glad to hear that you found our location convenient for transportation and shopping! Providing easy access to transportation and nearby shopping options is important to us, and we're pleased that it enhanced your experience. If you have any other feedback or requests, please feel free to let us know. We appreciate your feedback and hope to welcome you back in the future!
6/10 OK
Matthew
17.5.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
The check-in process was not smooth and did not receive the information until the day of check-out and was very confusing. There is no front desk and no personnel other than a virtual help desk which is inside the hotel and only accessible if you have a code which they did not provide
Matthew
Yöpyi 1 yön toukokuussa 2024
Rakuten STAY Kokura Station vastasi 19.5.2024
We apologize for the inconvenience you experienced during the check-in process. Your feedback is valuable to us, and we will work to improve our communication and check-in procedures to ensure a smoother experience for our guests in the future. We understand the importance of providing clear and timely information, and we regret any confusion or frustration caused. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us. We appreciate your understanding and hope to have the opportunity to welcome you back under better circumstances.
8/10 Hyvä
MARINA
Matkusti pienten lasten kanssa
12.5.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thank you for your rating of 4 out of 5! We're glad to hear you had a positive experience overall. If you have any specific feedback on how we can improve, we'd love to hear it so we can make your next stay even better. We look forward to welcoming you back in the future!
8/10 Hyvä
Naoki, iruma city
2.5.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thank you for your feedback. We appreciate it and will take it into consideration to provide better service in the future. If there are any areas that need improvement, please feel free to let us know. Thank you once again for choosing to stay with us.
불편한점 일찍도착해서 짐 못 맡김
카운터가 없어서 짐 맡기지 못해요
그외는 깨끗하고 넓고 좋아요
taejoo
Yöpyi 2 yötä helmikuussa 2024
Rakuten STAY Kokura Station vastasi 26.2.2024
Thank you for sharing your feedback with us. We appreciate your positive comments about the cleanliness, spaciousness, and overall appeal of our accommodation. We apologize for the inconvenience regarding early check-in and luggage storage. We understand the importance of such services and will certainly consider options to enhance our guest experience in this aspect. We hope to host you again in the future.
Thank you for taking the time to provide us with your rating. We're pleased that your overall experience was positive. We hope you will come back to stay with us again in the future.
10/10 Loistava
SUNJEONG
Matkusti perheen kanssa
13.2.2024
Hyvää: Siisteys ja huoneen mukavuus
SUNJEONG
Yöpyi 2 yötä helmikuussa 2024
Rakuten STAY Kokura Station vastasi 14.2.2024
Thank you very much for your positive review. We're delighted that we met your expectations. Hopefully, we will host you again in the future.
10/10 Loistava
Tarkistettu asiakas
Matkusti perheen kanssa
10.2.2024
Hyvää: Siisteys ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 4 yötä tammikuussa 2024
Rakuten STAY Kokura Station vastasi 11.2.2024
Thank you for the perfect score! We're thrilled to hear that you had such a fantastic experience. If you ever find yourself in need of assistance or have any questions in the future, don't hesitate to reach out. We look forward to welcoming you back for another excellent stay!
Thank you very much for your review. We are so happy that you had an enjoyable stay with us. We hope to see you again in the future.
10/10 Loistava
OSANG
Matkusti perheen kanssa
21.12.2023
Hyvää: Siisteys ja huoneen mukavuus
OSANG
Yöpyi 2 yötä joulukuussa 2023
Rakuten STAY Kokura Station vastasi 21.12.2023
Thank you very much for staying at our hotel. We are happy to know you enjoyed your stay with us. We look forward to seeing you again in the future.
10/10 Loistava
MIHEE
Matkusti ryhmän kanssa
11.12.2023
Hyvää: Siisteys ja huoneen mukavuus
MIHEE
Yöpyi 2 yötä joulukuussa 2023
Rakuten STAY Kokura Station vastasi 18.12.2023
Thank you for the perfect score of 10. We are thrilled to hear that you had such a positive experience during your stay. It would be a pleasure to see you again in the future.
10/10 Loistava
Hans
Matkusti perheen kanssa
10.12.2023
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There were ring marks left on the coffee table by a previously used cup. I had to clean the table.
Hans
Yöpyi 1 yön joulukuussa 2023
Rakuten STAY Kokura Station vastasi 12.12.2023
Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for any inconvenience caused by the ring marks on the coffee table. This is certainly not the level of cleanliness we strive for. We will ensure that similar oversights are avoided in the future. We hope you will choose to stay with us again.
고쿠라역엣 도보 5분으로
위치가 너무 좋습니다.
무인 호텔이지만 깨끗하게
관리가 잘 되어 있습니다.
가족여행으로 추천합니다.
SUHEON
Yöpyi 3 yötä joulukuussa 2023
Rakuten STAY Kokura Station vastasi 5.12.2023
Thank you for sharing your experience with us. We're delighted to hear that you found our location convenient, our hotel clean and well-maintained. Hopefully, we will welcome you back in the future.
10/10 Loistava
jung hee
Matkusti perheen kanssa
4.12.2023
Hyvää: Siisteys ja huoneen mukavuus
jung hee
Yöpyi 2 yötä marraskuussa 2023
Rakuten STAY Kokura Station vastasi 5.12.2023
Thank you very much for choosing our hotel. We truly appreciate your positive feedback, and we look forward to the pleasure of hosting you again.
10/10 Loistava
MinSoo
Matkusti perheen kanssa
30.11.2023
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
무인 호텔이라 혹시라도 문제 발생시 도움을 받기 어려울 수는 있겠으나, 가격대비 시설도 너무 좋고, 방 크기도 정말 넓었고, 위치도 좋았습니다. 저는 아무 문제없이 숙박했는데, 로비에서 뭔가 문제 때문에 호텔측과 통화하는 다른 투숙객들을 여럿 보긴 했네요
MinSoo
Yöpyi 2 yötä marraskuussa 2023
Rakuten STAY Kokura Station vastasi 1.12.2023
Thank you very much for your review. We're glad to hear that you found the facilities great for the price, the room spacious, and the location convenient. We understand your concern about the unmanned nature of the hotel. We strive to provide clear and detailed information to ensure a smooth stay for our guests. We apologize for any inconvenience that other guests may have experienced, and we'll take your observation into consideration to enhance our services. We hope to welcome you back in the future.
10/10 Loistava
CHEUK CHERRY
Matkusti perheen kanssa
28.11.2023
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Walkable to Kokura Station
Self-check in, so make sure you follow instructions sent to pre-register your information and make that process easier
CHEUK CHERRY
Yöpyi 1 yön marraskuussa 2023
Rakuten STAY Kokura Station vastasi 28.11.2023
Thank you very much for staying with us. We're pleased to know that you found our hotel conveniently walkable to Kokura Station. Your mention of the self-check-in process is appreciated. It would be a pleasure to welcome you back in the future.
10/10 Loistava
SANG JOON
Matkusti pienten lasten kanssa
28.11.2023
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
역에서 너무 가깝고 청결하고 넓어서 좋아요.
SANG JOON
Yöpyi 1 yön marraskuussa 2023
Rakuten STAY Kokura Station vastasi 28.11.2023
Thank you for sharing your thoughts with us. We're delighted to hear that you liked our hotel for its proximity to the station, cleanliness, and spaciousness. Hopefully, we will see you again in the future.
10/10 Loistava
Jennifer
Matkusti perheen kanssa
18.11.2023
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rakuten Stay Kokura was clean, modern, and efficient. It was a very comfortable stay, and very convenient for access to the JR station and shopping and dining in the nearby shotengai. Would use a Rakuten Stay again.
Jennifer
Yöpyi 4 yötä marraskuussa 2023
Rakuten STAY Kokura Station vastasi 19.11.2023
I'm glad to hear that you had a positive experience at Rakuten Stay Kokura. Cleanliness, modern amenities, and convenience are essential factors for a comfortable stay, and it sounds like the hotel met your expectations. If you have any more feedback or if there's anything specific you'd like to share about your stay, feel free to let me know.
8/10 Hyvä
SUNG MI
18.11.2023
SUNG MI
Yöpyi 1 yön marraskuussa 2023
Rakuten STAY Kokura Station vastasi 19.11.2023
Thank you for providing your rating. If there's anything specific you'd like to share about your experience or if you have any questions, feel free to let me know!
10/10 Loistava
mi
16.11.2023
mi
Yöpyi 2 yötä lokakuussa 2023
Rakuten STAY Kokura Station vastasi 17.11.2023
Thank you for the perfect score. We are happy to hear that you enjoyed your stay at our hotel. Hopefully, we will see you again in the future.
10/10 Loistava
SONGHEE
Matkusti perheen kanssa
9.11.2023
Hyvää: Siisteys ja huoneen mukavuus
매우 만족스러운 숙소
방이 매우 넓고 깨끗합니다. 청결 상태도 좋고, 시설도 만족스럽습니다. 그리고 고쿠라 역에서도 가깝고 찾기도 어렵지 않습니다. 다음에 고쿠라에 방문한다면 다시 예약하고 싶습니다.
SONGHEE
Yöpyi 1 yön marraskuussa 2023
Rakuten STAY Kokura Station vastasi 9.11.2023
Thank you for your positive review. We're delighted to hear that you found the room spacious and clean, and the location convenient. Thank you for your feedback, and we would love to have you back in the future.
8/10 Hyvä
TAKASHI
6.11.2023
TAKASHI
Yöpyi 2 yötä marraskuussa 2023
Rakuten STAY Kokura Station vastasi 7.11.2023
Thank you for your rating. If you have any specific feedback or if there's anything more I can assist you with, please let me know.
8/10 Hyvä
Tarkistettu asiakas
Matkusti perheen kanssa
4.11.2023
Hyvää: Siisteys ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 1 yön marraskuussa 2023
Rakuten STAY Kokura Station vastasi 5.11.2023
Thank you for sharing your rating! It seems like you had a positive experience overall, but there might have been some aspects that could be improved. If you have any specific feedback or if there's anything you'd like to share about your experience, please feel free to do so. This can be helpful for both future travelers and the property owner.
4/10 Huono
hyunseung
Matkusti perheen kanssa
2.11.2023
Hyvää: Siisteys ja huoneen mukavuus
수건이 부족합니다.
2박3일 3명 가족여행이였는데 체크인시간에 체크인 하는것은 이해 할수 있으나 캐리어 보관함 고장으로 맡길곳도 없고 여행하는데 문제가 있었음. 또한 타올이 첫날에만 제공되는데 2일째는 썼던 수건을 다시 썼음..추가 제공을 해달라고 했지만 더 해주지 않았음.
hyunseung
Yöpyi 2 yötä lokakuussa 2023
Rakuten STAY Kokura Station vastasi 5.11.2023
2박3일 3명 가족여행이였는데 체크인시간에 체크인 하는것은 이해 할수 있으나 캐리어 보관함 고장으로 맡길곳도 없고 여행하는데 문제가 있었음. 또한 타올이 첫날에만 제공되는데 2일째는 썼던 수건을 다시 썼음..추가 제공을 해달라고 했지만 더 해주지 않았음.
8/10 Hyvä
YUKIKO
Matkusti perheen kanssa
29.10.2023
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Although you have to check in via a tablet, it was quite easy after trying a couple times.
Loved the hotel room, very roomy compared to a business hotel.
Easy to get around to find eateries, etc.
Had a nice time!
Stephen
Yöpyi 1 yön lokakuussa 2023
Rakuten kokura vastasi 25.10.2023
Thank you very much for your review of our hotel. We're pleased to hear that you enjoyed our hotel room and things around the hotel! We hope to host you again in the future. Rakuten STAY Kokura Station
10/10 Loistava
YONGJIN
18.10.2023
Hyvää: Siisteys ja huoneen mukavuus
YONGJIN
Yöpyi 2 yötä lokakuussa 2023
Rakuten STAY Kokura Station vastasi 19.10.2023
Thank you very much for choosing our hotel. We are delighted to know you enjoyed your stay with us. We look forward to hosting you again in the future.
8/10 Hyvä
Jack
13.10.2023
Jack
Yöpyi 1 yön lokakuussa 2023
Rakuten STAY Kokura Station vastasi 15.10.2023
Thank you for your rating. We're pleased to hear that you had a good experience. If you have any specific feedback or suggestions to help make your next stay even better, please don't hesitate to share. Your insights can be valuable for both future travelers and the hotel. We hope to have the opportunity to host you again, and your next stay will be a 10 out of 10.
10/10 Loistava
Young Hwan
10.10.2023
Young Hwan
Yöpyi 2 yötä lokakuussa 2023
Rakuten STAY Kokura Station vastasi 11.10.2023
Thank you for sharing your experience with us. We are pleased to receive your high rating. Hopefully, we will welcome you back in the future.
10/10 Loistava
YUNJUNG
5.10.2023
YUNJUNG
Yöpyi 1 yön syyskuussa 2023
Rakuten STAY Kokura Station vastasi 6.10.2023
Thank you so much for your perfect score and kind rating. We're happy to know that you had a fantastic experience during your stay with us. It would be a pleasure to host you again in the future.
10/10 Loistava
keun hwi
2.10.2023
keun hwi
Yöpyi 1 yön syyskuussa 2023
Rakuten STAY Kokura Station vastasi 3.10.2023
Thank you very much for staying at our hotel. We are thrilled to see that you rated your experience a 10 out of 10. We look forward to seeing you again in the future.
8/10 Hyvä
Tarkistettu asiakas
Matkusti perheen kanssa
1.10.2023
Hyvää: Siisteys ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 2 yötä huhtikuussa 2023
Rakuten STAY Kokura Station vastasi 1.10.2023
Thank you for sharing your rating! It seems like you had a fairly good experience with your stay. If you have any specific feedback or comments about your experience that you'd like to share, please feel free to let me know. Your insights can be helpful for other travelers and for the property itself.
2/10 Hirveä
eunyoung
29.9.2023
eunyoung
Yöpyi 1 yön syyskuussa 2023
Rakuten STAY Kokura Station vastasi 1.10.2023
Thank you for providing your feedback, although it seems like you had a less than satisfactory experience with your stay. If you'd like to share more details or specific concerns about your experience, I'd be happy to try and assist or address them. Your input can be valuable in improving the quality of accommodations for future travelers.
2/10 Hirveä
YUGON
23.9.2023
YUGON
Yöpyi 1 yön syyskuussa 2023
Rakuten STAY Kokura Station vastasi 24.9.2023
I'm sorry to hear that your experience was rated as a 2 out of 10. If you have any specific feedback or concerns you'd like to share, please feel free to let me know. Your feedback can help address any issues and improve future experiences.