Majoituspaikan sisäänkäynti

Arvostelut: Americas Best Value Inn Kosciusko

2 out of 5
Americas Best Value Inn Kosciusko
1000 Veterans Memorial Drive, Kosciusko, MS

Arvostelut

7,2

Hyvä

Arvosana 10 - Loistava. 63 kautta 242 arvostelua" "
Arvosana 8 - Hyvä. 82 kautta 242 arvostelua" "
Arvosana 6 - OK. 47 kautta 242 arvostelua" "
Arvosana 4 - Huono. 28 kautta 242 arvostelua" "
Arvosana 2 - Hirveä. 22 kautta 242 arvostelua" "

7,4/10

Siisteys

8,0/10

Henkilökunta ja palvelu

6,0/10

Palvelut/mukavuudet

6,8/10

Majoituspaikan kunto ja tilat

6,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Stella

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Casey vastasi 22.5.2024
Thank you so much for your review. We hope to see you again soon.

8/10 Hyvä

Maxine

Yöpyi 1 yön huhtikuussa 2024
Casey vastasi 20.5.2024
Thank you for your review.

4/10 Huono

Patricia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I didn’t like that they charged me taxes again when I checked in I already paid them when I booked it and when I checked in I had to pay them again
Yöpyi 1 yön maaliskuussa 2024
Casey vastasi 1.4.2024
Good afternoon I am so sorry about the confusion unfortunately when you do a prepaid reservation they charge you and then send us a virtual card that doesn't cover local taxes so we are required to receive them on site.

6/10 OK

Tom

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
Casey vastasi 1.4.2024
Hi Tom I would love to get more feedback from you when and what room you stayed in and any problems you think we could improve on in the future. Thanks for your review!

8/10 Hyvä

Catherine

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was an ok place to stop for the night. The pool was pure nasty to look at, i understand it was off season but still green murky water is not appealing. The website said a daily deluxe continental breakfast, served from 6-9. I went at 0800 and there was 3 mini muffins and no coffee and some orange juice. not so deluxe
Yöpyi 1 yön maaliskuussa 2024
Casey vastasi 17.3.2024
sorry to hear that about BKFST, there were enough coffee in there because we always have a coffee in office 6am to 9 pm. we made coffee all day.we have a seasonal pool. it's outdoor pool and for safety have to keep water in always. we drain out and add new water before we open it. sorry for the inconvenience.

8/10 Hyvä

W Philip

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Biking the Natchez Trace Parkway and this is less than a quarter mile away! Perfect!! For an older hotel it is in excellent condition with fresh paint and large rooms. There is some $5 tax that is added on separately on arrival. Seems sketchy.
Yöpyi 1 yön maaliskuussa 2024
Casey vastasi 1.4.2024
W Phillip thank you for your review we are glad you had a pleasant stay. Unfortunately when you book online they charge you and send us a virtual card that doesn't cover the local taxes. I hope this clears up any confusion and hope to see you again soon.

10/10 Loistava

Kandi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good place to stay
I’ve stayed here many times. People are always friendly and helpful. Not a five star hotel but, good for the price.
Yöpyi 7 yötä helmikuussa 2024
Casey vastasi 1.4.2024
Thank you for your great review. We love having you here and can't wait to see you again soon.

10/10 Loistava

Jane

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bed linens were clean but were worn
Yöpyi 1 yön helmikuussa 2024
Casey vastasi 10.2.2024
Thank you so much for staying with us we hope to see you again soon.

6/10 OK

Kandi

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Average hotel.
It’s an okay, clean hotel. People are friendly and helpful. Basically, you get what you pay for.
Yöpyi 5 yötä tammikuussa 2024
Casey vastasi 19.1.2024
Thank you for staying with us! We are glad we could be there for you and we hope to see you again in the future!

10/10 Loistava

Stephen

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Close by restaurants and shopping
Yöpyi 1 yön marraskuussa 2023
jay vastasi 22.11.2023
thank you

8/10 Hyvä

Sue

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
reasonable price quiet
Yöpyi 2 yötä lokakuussa 2023
jay vastasi 26.10.2023
thank you.

8/10 Hyvä

Vicki

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Area is old, and no one can help that. This family who owns the hotel are very nice and kind. We’ve been staying here for years and years. They’re always a pleasure to deal with. The hotel itself is older, but we’ve never had any problems with our stays. They keep it as clean as possible. We will always stay with them.
Yöpyi 1 yön lokakuussa 2023
jay vastasi 26.10.2023
thank you

10/10 Loistava

Dominic Gibran

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and excellent showers
Yöpyi 2 yötä syyskuussa 2023
jay vastasi 20.9.2023
thank you. see you next time please.

10/10 Loistava

Kandi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Average
The hotel is a little dated, could use some minor maintenance. Was surprisingly cleaner than I thought it would be. Beds are a little hard for my comfort but, all I’m all it’s a clean reasonably priced place to stay.
Yöpyi 5 yötä syyskuussa 2023
jay vastasi 20.9.2023
sorry for the bed was not suitable for you. it's standard hotel beds, want to make sure everyone is ok with it. sorry.

10/10 Loistava

Chris

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä heinäkuussa 2023

6/10 OK

Stewart

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Manager/owner? made me wait while he tried to resolve a dispute with Expedia about state taxes that had nothing to do with me. Things like that should be done at other times, not while a customer is trying to check in. Also they stopped serving breakfast for some reason and have the tables and chairs weirdly stored in the lobby. Why don't they serve the usual modest cereal etc anymore? Note that the whole building looks to be on its last legs and needs renovation.
Yöpyi 3 yötä heinäkuussa 2023

2/10 Hirveä

Diona

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Absolutely horrible. Rooms were dirty! Toilet wouldn’t flush. Worst experience. Entire family stayed here. Multiple room’s dirty. We won’t be staying here again.
Yöpyi 3 yötä heinäkuussa 2023
Guest Relations vastasi 12.7.2023
Dear Diona,We are so sorry that our accommodations failed to meet your expectations. What you have shared does not meet the high-quality standards we adhere to, and we will share your concerns with the respective teams so improvements can be made. Cleanliness is one of our top priorities and will be discussed thoroughly as we make the appropriate changes. Thank you for reaching out, and we hope you consider staying with us again in the future for a better visit.

10/10 Loistava

Russ

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Riding the Trace
Just fine. Mexican restaurant next door was very good.
Yöpyi 1 yön kesäkuussa 2023

6/10 OK

Tina

Yöpyi 1 yön kesäkuussa 2023

8/10 Hyvä

Anita, BYRAM

Yöpyi 1 yön huhtikuussa 2023
brenda vastasi 12.6.2023
thank you

4/10 Huono

Stephen

Matkusti ryhmän kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There is no free breakfast as advertised. Very old outdated and dirty. Room smelled of mildew.
Yöpyi 1 yön huhtikuussa 2023
brenda vastasi 29.4.2023
sorry about the room was dirty. BKFST is still not allowed for some counties in state, we just following that.. sorry.

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Extremely disappointed.
When I got in they couldn’t find my reservation. I showed the confirmation and they said they find another room. As I was unloading my luggage the hotel worker came to me upset saying I’d already checked in an hour ago! Come to find out they gave my room I paid for to someone else. After I gave him my ID for the second time, he then believed I was supposed to be staying at their hotel. After that was sorted I finally got unpacked only to get a knock at the door to go to the front desk for the third time. This time was to pay the taxes (which I already paid). I showed my receipt and confirmation which shows taxes paid but he would not budge. So I could get some sleep I paid an additional $4.87. And then he tried to ring it up again, saying it didn’t go through, I showed him on my Amex app that it did, so I would pay for the taxes 3 times. What a scam! The room was dirty, thick dust all over the alarm clock and on the lamps. It probably hasn’t been thoroughly cleaned in years. By far one of the worst hotels I’ve stayed at.
Yöpyi 1 yön huhtikuussa 2023
brenda vastasi 29.4.2023
as we had respond early that this 2- individual had same last name that trigger the confusion but as soon as we found out, we resolved that issue. yes we call him to come to office twice we sorry for that. but it was no harm for no one, it's misunderstanding !!

10/10 Loistava

Robert

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Older hotel but nice. The staff is awesome! It's very clean. No breakfast as stated on Expedia. However, that is not a big deal. There are a lot of restaurants around. Expedia was slow in getting our reservations to this hotel. I had to call Expedia twice to get this completed.
Yöpyi 1 yön huhtikuussa 2023
brenda vastasi 12.6.2023
thank you

10/10 Loistava

Edward

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very pleased with everything. I would, however, much prefer a higher toilet and one that flushes better and refills much faster.
Yöpyi 1 yön maaliskuussa 2023
brenda vastasi 28.3.2023
sorry for the toilet issue, we will taka care it ASAP pls.thank you for staying with us, will see you along!

10/10 Loistava

Michael R.

Yöpyi 1 yön maaliskuussa 2023

8/10 Hyvä

James

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
very friendly
Yöpyi 1 yön maaliskuussa 2023
brenda vastasi 8.3.2023
thank you. we will do our best to get 5 please.

2/10 Hirveä

Sherry

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
I had bedbugs
Yöpyi 1 yön helmikuussa 2023
General Manager vastasi 28.2.2023
Dear Sherry,We greatly appreciate all your comments. While we treat our property regularly, we'll be sure to have our pest control team look into all your comments further. Despite this, we hope you'll come back and give us another chance to impress you soon.

10/10 Loistava

Brittni Danielle

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2023
brenda vastasi 8.3.2023
thank you.

6/10 OK

Diann

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
Staff was very unfriendly when we asked for additional towels.
kayla vastasi 6.1.2023
Diann, the staff here at America's Best Value Inn would like to offer most sincere apologies. There must have been a misunderstanding/miscommunication on our behalf and we assure you that our staff are not usually the type to be rude towards our guests. Our team as well as management are always more than happy to address and assist with any accommodation, concern, or request our guests may have. Though, when it comes to some of those requests (as in extra towels, blankets, pillows, etc.)There are certain procedures that we are instructed to follow. We must remain cautious, as things like the complimentary coffee, sugar/creamer packets, soap/shampoo/lotion, etc. come in shipments throughout the month, and are expected to be used in full over the period of our guests' stay. Our linen (as mentioned above) is paid for at retail price as well as our microwaves, tv's, and refrigerators. Though towels are miniscule in comparison. Our standard procedure allows us to 'swap' out any soiled/or unsatisfactory linen with clean sets. As well as the exception of rooms occupied with more than 2 guests (ex: a family with 2-3 small children). We hope that you accept our apology, as I am sure it was just a small misunderstanding. We hope to see you again in your future travels.

10/10 Loistava

Damion

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2022
kayla vastasi 31.12.2022
We, here at America's Best Value Inn , Kosciusko, Ms. greatly appreciate your rating, Damion. Our staff and management pride ourselves on our ability to promptly and efficiently accommodate the comfort needs of all of our guests. We look forward to having you stay with us again in your future travels. Happy New Year!

10/10 Loistava

Billy

10/10 Loistava

Michael

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat

10/10 Loistava

Loren

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good overnight
Nice place to stay, basic but good. Very friendly people.
Yöpyi 1 yön marraskuussa 2022
kayla vastasi 1.12.2022
Thank you. We are glad to hear that your stay with us was great, we look forward to seeing you again in the future!

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
When we first arrived I waited at the front desk for 10 min or more! So yes the Stay was not so good, room wasn’t very clean and we seen baby roaches. Sink would drain out slow, toilet would make weird noises after you flush for a few minutes. Housekeeping would knock maybe once and then just enter your room(we were getting dressed) I’ve stayed here previously but after this experience I will book somewhere else next time!
Yöpyi 4 yötä marraskuussa 2022
brenda vastasi 29.11.2022
sorry to hear that there were baby roaches you found?although we have a regular inspection by pest control, if you would advise the room no. would be easy to take care it. sorry about that and some time desk person has to go & get more supplies from laundry for the guest, who demand extra stuff... sorry

2/10 Hirveä

Andrea

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was rude and unfriendly
General Manager vastasi 6.11.2022
Dear Andrea,We're sorry for any perceived rudeness from our team members, as this is never our intention. We'll be sure to discuss your comments internally, and we hope you'll consider coming back to stay with us again later down the road.

6/10 OK

Drew

Liikematkailija
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A
Yöpyi 5 yötä lokakuussa 2022
kayla vastasi 18.12.2022
thank you for your review, drew. We look forward to seeing you in the future!

8/10 Hyvä

Susan J.

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quick stop right off Natchez Parkway. Clean. Building was a bit creaky. Quiet enough at night
Yöpyi 1 yön lokakuussa 2022
kayla vastasi 18.12.2022
We at ABVI are glad to hear that you enjoyed your stay with us and were comfortable. we look forward to seeing you again in the future!

10/10 Loistava

Nancy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2022
kayla vastasi 18.12.2022
Thank you for your review, Nancy! We are thrilled that your stay with us met your expectations, and look forward to seeing you again in the future.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Evaluation of stay
When we registered for our room, the owner was friendly & all smiles. He gave us the card for a non smoking room. When we opened the door, the odor of smoking was very strong. I went back & asked for another room as I couldn't sleep under those conditions. He said it was non smoking, I told him to check it out for himself. Got another room. He never spoke to us again even when we were checking out. Don't know who he was mad at. The room was clean and had everything we needed.
Yöpyi 1 yön lokakuussa 2022
kayla vastasi 31.12.2022
Thank you for your review and rating. A lot of the time, whenever a guest has one of our smoking rooms for longer than a few days, they can opt-out of having their room cleaned (cannot exceed 3 days of no attention). Therefore, the non smoking rooms that are neighboring that room, will collect the faint scent of the smoke. It usually isn't an issue, but considering those with mild to major sensitivities to the smell, it is a problem that I am sure management was more than happy to correct. We sometimes get under pressure during times of increased or extremely decreased business, We never want to project that onto our guests. We hope that you accept our sincere apologies for the misunderstanding, and wish to see you in the future.

6/10 OK

James

Yöpyi 1 yön lokakuussa 2022

6/10 OK

Paul

Hyvää: Siisteys
Everything was ok, the shower was great with good pressure, checking in was fast and friendly but when returning the keys we were told we owed taxes and were charged extra for taxes. At check in we were told we were paid in full. Not good.
Yöpyi 1 yön syyskuussa 2022
kayla vastasi 18.12.2022
Paul, we are sorry to hear about the inconvenience. Some booking websites do not cover the tax,especially if you prepay online through that website. They only pay the hotel the initial rent fee. this is still an ongoing issue with a few different websites that we are currently working to eliminate.

8/10 Hyvä

Latoya

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2022

10/10 Loistava

Carletta

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2022
brenda vastasi 19.9.2022
thank you for your respond. see you next ttime

2/10 Hirveä

Oscar

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room smelled like feet and Doritos, restroom smelled dirty and the restroom fan is obnoxiously loud and you couldn’t turn it off without turning off the lights so we showered in the dark. A/C smells like mold and. Microwave smelled when heating up my food so I just threw away my food I was warming up. Just a very comfortable stay over all. We tried to check out cause we weren't staying an extra day but no refunds on anything supposedly. Rude customer service and laughed at me when I asked a question about refunding me my day.
Yöpyi 3 yötä elokuussa 2022
Guest Relations vastasi 3.9.2022
Dear Oscar,While we are pleased that you chose to stay with us while in Kosciusko, we are disappointed to hear of the experience you had with your room. What you have stated is not indicative of the quality we wish to provide. However, regarding your refund, please know that when booking through a third-party site, all refunds must be submitted to them as we have limited control over your reservation. That said, if there are any questions that we can answer, we would be more than happy to assist. We hope you will allow us another chance to change your impression during your future stay.

8/10 Hyvä

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
I had a non smoking room sheets on bed had burnt holes..Diane in housekeeping was the best in making sure we were comfortable. There is a swimming pool looks more like a sewage needs to b covered or cleaned out not a good look
Swimming pool
Yöpyi 3 yötä elokuussa 2022
brenda vastasi 23.8.2022
thank you for your advise & staying with us.

6/10 OK

Chanel

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2022
brenda vastasi 23.8.2022
thank you

2/10 Hirveä

Angela, Loxley

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I did not like anything. The room was horrible and the television didn't work. Umder te circumstances, I had no choice but to stay here. However, I would like a FULL refund.
Yöpyi 1 yön heinäkuussa 2022

8/10 Hyvä

Cheryl

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
The staff was friendly and great, did excellent work in room and great parking. I was disappointed in not being able to use the pool...it should be cleaned out because it's a feeding ground for mosquitoes.
Yöpyi 5 yötä kesäkuussa 2022

4/10 Huono

SANDRA

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Graduation trip
Very disappointed that the free breakfast did not exist! Not even a bagged one with a muffin or fruit in it. There isn't anywhere close by to eat within walking distance. The pool was closed and still had dirty water with stuff growing in it. If it was due to covid then it should have been drained and clean, ready to fill and use. My 9 year old wanted you know if there were snakes and alligators in it. Took forever to get wifi to work. A room for 4 people but only 3 towels in the room. Parking lot to small for all the cars to park near their room. My husband is handicapped and we had to park near the main road instead of right in front of our room. The cleaning staff were nice and helpful giving us extra towels and coffee for our room.
Yöpyi 3 yötä toukokuussa 2022
breanda vastasi 12.6.2022
sorry for the BKFST & POOL. we are following county's rules & regulation. can't leave [pool empty. it's not in use so no need to take care it. it's lock down, no one can't enter in it. parking is not assigned for room but there is a handicap parking, if you had a handicap room.

6/10 OK

Nancy

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
always request non smoking thru travelocity, but upon check-in, I was told no nonsmoking available. site still shows the breakfast comes with the room, but hotel has canceled breakfast. I understand why, but wish the listing wouldn't still show that breakfast is included.
Yöpyi 1 yön toukokuussa 2022