Aula

Arvostelut: Dorsett Mongkok, Hong Kong

4 out of 5
Dorsett Mongkok, Hong Kong
88 Tai Kok Tsui Road, Kowloon

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 385 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 407 kautta 1003 arvostelua" "
Arvosana 6 - OK. 131 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 44 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 36 kautta 1003 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice hotel
Excellent staff! Ok location 10 minutes walk from nearest metro. Lot’s of restaurants nearby. Free shuttle bus every hour to the center. Clean nice rooms, rather small but that is normal in Hong Kong.
Yöpyi 3 yötä lokakuussa 2019
Dorsett Mongkok vastasi 22.10.2019
Dear Valued Guest, thank you for your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. Regarding room size, we offer various types of rooms in different sizes to accommodate a wide range of traveling preferences. You may try our Suite Premier or Family Quad measuring up to 42sq.m. with spacious bathroom for a more relaxing stay on your next return. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

6/10 OK

Julian

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
I always stay in this place because it’s convenient for me But next time I will make sure that the room is far away from the lift and from housekeeping making the noise.
Yöpyi 10 yötä toukokuussa 2024

8/10 Hyvä

Suk Jun

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location, staff helpful
Yöpyi 4 yötä toukokuussa 2024

8/10 Hyvä

Suk Jun

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff, convenient location
Yöpyi 7 yötä huhtikuussa 2024
Dorsett Mongkok vastasi 16.5.2024
Dear Suk Jun, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Loistava

Susan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff are exceptional! Instant response and help even out of their way in an emergency situation. Constantly checking in if further help is needed which are much appreciated. Rooms are clean, great WiFi connections, taxis, MTR, buses within minutes of walking distance. Therefore I extended my stay. Thank you all!
Yöpyi 3 yötä toukokuussa 2024
Dorsett Mongkok vastasi 16.5.2024
Dear Susan, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Loistava

Diana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent service, love the view. Walkable distance to station. Very clean, I will definitely come back again.
Yöpyi 5 yötä toukokuussa 2024
Dorsett Mongkok vastasi 16.5.2024
Dear Diana, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Loistava

Choong

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nearby eating places & shuttle to town center . Agents helpful with luggage transfer and transportation. Will recommend to others and return again. Many thanks !
Yöpyi 3 yötä toukokuussa 2024
Dorsett Mongkok vastasi 13.5.2024
Dear Choong, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Hyvä

Rei

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The elevators were busy all the time and we had to wait quite a long time to get on one.
Yöpyi 3 yötä helmikuussa 2024
Dorsett Mongkok vastasi 13.5.2024
Dear Rei, Thank you for taking the time to review your recent stay with us. Regarding the elevators, we understand that the waiting time might have been longer than expected in the peak hours due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

6/10 OK

David

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Elevator too slow , have to take a long to wait.
Yöpyi 2 yötä huhtikuussa 2024
Dorsett Mongkok vastasi 9.5.2024
Dear David, Thank you for taking the time to review your recent stay with us. Regarding the elevators, we understand that the waiting time might have been longer than expected in the peak hours due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 Hyvä

PAUL, San Francisco

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly and professional front desk and bellmen. Breakfast buffet offering was a big disappointment with such a dismal offering of food selection compared to my last stay here.
Yöpyi 2 yötä huhtikuussa 2024
Dorsett Mongkok vastasi 2.5.2024
Dear Paul, Thank you for taking the time to review your recent stay with us. Your comment on breakfast has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 Loistava

Joe, San Francisco

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and good services
Yöpyi 19 yötä huhtikuussa 2024
Dorsett Mongkok vastasi 30.4.2024
Dear Joe, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Loistava

jack

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Comfortable stay and received VIP service .
Yöpyi 1 yön huhtikuussa 2024
Dorsett Mongkok vastasi 30.4.2024
Dear Jack, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Loistava

Betsy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like the room as it was clean and cosy, with a nice study table. It’s just that my neighbour was abit noisy and if only the hotel guests can practise some courtesy. Maybe the hotel can put sign along corridor or inside room - not to talk so loudly as next door can hear and disturb my sleep. Thanks.
Yöpyi 4 yötä huhtikuussa 2024
Dorsett Mongkok vastasi 30.4.2024
Dear Betsy, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. At the same time, we regret to know that the occasional noise disturbance you had encountered. Please rest assured that we will look into our soundproof feature and make necessary improvements in the future to ensure the comfort of our guests. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

2/10 Hirveä

Melvin

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
員工態度好有問題
Yöpyi 1 yön huhtikuussa 2024
Dorsett Mongkok vastasi 24.4.2024
親愛的Melvin,就是次閣下入住體驗未如理想,我們深感抱歉。我們相信客人在入住時的遭遇屬於個別事件,而客人的反饋我們已反映至相關部門。我們亦會加強酒店員工的訓練,為求日後能為客人提供更加細緻周到的服務。未來希望有機會迎接客人再次光臨,屆時我們將竭盡所能為客人帶來更稱心的住宿體驗。謝謝。

8/10 Hyvä

Yuki

Yöpyi 3 yötä huhtikuussa 2024
Dorsett Mongkok vastasi 16.5.2024
Dear Yuki, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 OK

Man sze, Brooklyn

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
毛巾有頭髮,廁所好細,房間好細不能行動
Yöpyi 3 yötä huhtikuussa 2024
Dorsett Mongkok vastasi 23.4.2024
親愛的客人,就是次閣下入住體驗未如理想,我們深感抱歉。我們相信客人在入住時的遭遇屬於個別事件,而客人的反饋我們已反映至相關部門,務求確保未來不會再有同類事件發生。另外﹐我們建議客人下一次入住時可考慮我們的尊尚套房或家庭四人客房,房內設有較寬敞的衛生間及浴缸﹐以享受更舒適的住宿體驗。未來我們會繼續努力,務求為每位客人帶來賓至如歸的體驗。希望有機會歡迎您再次入住旺角帝盛酒店,謝謝。

2/10 Hirveä

Paul

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Dear sir We have just completed a stay in the Dorsett hotel which is undergoing serious renovations disrupting the hotels safety. This hotel should not be open whilst the renovations are ongoing. The corridors are Cotterell with cleaners equipment making it difficult to get past without injury. There is only one elevator in reception most hotels of the size should have six. They are slow and inadequate and the queues to use them are huge making them unsafe and over burdened, when they finally arrive, which can be 30 minutes or longer. This hotel is a fire hazard and needs to be closed until renovations are completed. I look forward to your reply Regards Paul hewitt
Yöpyi 2 yötä huhtikuussa 2024
Dorsett Mongkok vastasi 22.4.2024
Dear Mr. Hewitt, Thank you for bringing your concerns regarding your recent stay at Dorsett Mongkok, Hong Kong to our attention. We sincerely apologize for the inconvenience you experienced due to the ongoing renovations at the hotel. Please be assured that the renovations are being carried out with the aim of continuously improving our facilities and providing a better overall experience for our guests. While one of the lifts was temporarily out of service for maintenance purposes, we ensured that two lifts and a staircase were accessible to guests at all times. However, we understand that the remaining lifts may have experienced higher demand, resulting in longer waiting times during peak hours. We apologize for any frustration this may have caused. Regarding the cleanliness and accessibility of the corridors, we will remind our staff to properly store cleaning equipment during room preparation to ensure that the corridors remain unobstructed. We assure you that it is not our intention to create any inconvenience or safety hazards for our guests. We appreciate your feedback as it helps us identify areas where we can enhance our services. We value your patronage and would like to assure you that we take your concerns seriously. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to contact us directly.

8/10 Hyvä

Huonan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
房間雖然細小,但乾淨整齊,附近很多食肆及商店,很方便
Yöpyi 1 yön huhtikuussa 2024
Dorsett Mongkok vastasi 16.4.2024
親愛的Huonan: 感謝您就近日在旺角帝盛酒店的住宿留下寶貴的評價。我們誠意推薦您下次入住時選擇酒店其他面積高達42平方米的房種﹐以享受更舒適的住宿體驗。未來我們亦會繼續努力為客人帶來更優質的住宿體驗﹐期待客人再次入住旺角帝盛酒店,謝謝。

8/10 Hyvä

Chia ching

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
除了冷氣不能在調小之外,都滿意。
Yöpyi 3 yötä huhtikuussa 2024
Dorsett Mongkok vastasi 16.4.2024
親愛的客人: 感謝您的意見。我們很高興您於旺角帝盛酒店有個舒適的住宿。客人就房間設施等意見我們亦已記錄下來並反映至相關部門作檢討及改進。未來我們亦會繼續努力為客人帶來更優質的住宿體驗﹐期待客人再次入住旺角帝盛酒店,謝謝。

8/10 Hyvä

Judith

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Good location in Mong Kok, short walk to Metro. Rooms clean, small but not unusual for HK. Shower adjustor was broken, so no overhead showe, but lower shower worked. The air con was very noisy. Breakfast basic but nice.
Yöpyi 1 yön huhtikuussa 2024
Dorsett Mongkok vastasi 15.4.2024
Dear Judith, Thank you for taking the time to review your recent stay with us. We would also like to assure you that the mentioned shower adjustor and aircon issues were definitely an occasional case that seldom happened before, we will rectify it as soon as possible in order to avoid the same from happening again. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 Loistava

Michelle

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I enjoyed my stay. Location is a short 8 min walk from Olympic MTR. Front desk staff were very helpful. They have a free shuttle that stops in four popular places near by for shopping and sight seeing.
Yöpyi 1 yön maaliskuussa 2024
Dorsett Mongkok vastasi 5.4.2024
Dear Michelle, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very easy to live there and convenient
Yöpyi 1 yön maaliskuussa 2024
Dorsett Mongkok vastasi 25.3.2024
Dear David, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Loistava

Darius Kar Woo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good location. Short walk to Olympic MTR or even walkable to Mong Kok. Decided after the stay, this is a better location than a previous hotel we stayed and would book in the future too.
Yöpyi 9 yötä maaliskuussa 2024
Dorsett Mongkok vastasi 22.3.2024
Dear Darius, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 OK

Cathy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The room is so tiny
Yöpyi 4 yötä maaliskuussa 2024
Dorsett Mongkok vastasi 14.3.2024
Dear Cathy, Thank you for taking the time to review your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 Hyvä

ASAKO

Yöpyi 2 yötä maaliskuussa 2024
Dorsett Mongkok vastasi 5.4.2024
Dear Asako, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Loistava

Alan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Dorsett Mongkok vastasi 5.4.2024
Dear Alan, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 Hyvä

Emily

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lots of dining choices around the hotel. The room is nice and well designed. The two lifts cannot meet the demands during busy hours. I spent 20 mins waiting for the lift. Never try their shuttle bus as it is always full.
Yöpyi 5 yötä helmikuussa 2024
Dorsett Mongkok vastasi 7.3.2024
Dear Emily, Thank you for taking the time to review your recent stay with us. Regarding the lifts, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 Hyvä

john

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Tha hotel was good value compared to other options. Room was small but comfortable and clean. Would stay again.
Yöpyi 2 yötä helmikuussa 2024
Dorsett Mongkok vastasi 4.3.2024
Dear John, Thank you for your comments. We are glad to know that you overall enjoyed your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

10/10 Loistava

Kim Hock

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Very good
Yöpyi 5 yötä helmikuussa 2024
Dorsett Mongkok vastasi 29.2.2024
Dear Kim, Thank you for your comment. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Loistava

Kwok Fung

Yöpyi 6 yötä helmikuussa 2024
Dorsett Mongkok vastasi 16.2.2024
Dear Kwok Fung, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 OK

Chengqun

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Some staffs seem to be unfriendly. They speak limited English
Yöpyi 4 yötä helmikuussa 2024
Dorsett Mongkok vastasi 14.2.2024
Dear Chengqun, Thank you for taking the time to review your recent stay with us. We would like to assure you that the service you encountered was definitely not the kind of service we strive to provide to our guests. Training will also be reinforced towards all the front line teams to ensure the best service to be delivered under any circumstances. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

6/10 OK

Tomomi

Matkusti kumppanin kanssa
Hyvää: Siisteys
周囲にはレストランやスーパーマーケット、コンビニがいくつもあり、駅もそれほど遠くないので、場所はとても良いと思いました。 ただ、部屋がとても狭いです。ベッドの幅も狭く、落ちないようにと気をつけて寝ていると、変な力が身体に入ってしまいました。また、シャワールーム、トイレのスペースも狭かったです。 その他に、掃除の時間が遅いです。16時頃に部屋に戻った時に、まだ掃除が終わっていませんでした。部屋で作業をしていたので、16時20分頃に掃除の方が部屋に来ましたが、断らざるを得ませんでした。 近隣のホテルに比べて、ややリーズナブルだったので、仕方がないのかもしれませんが。。。
Yöpyi 2 yötä helmikuussa 2024
Dorsett Mongkok vastasi 9.2.2024
Dear Tomomi, Thank you for taking the time to review your recent stay with us. Your comments on in-room facility and housekeeping service have been well noted and reflected to the concerned department for continuous improvement. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. with spacious bathroom for a more relaxing and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 Hyvä

raymond, TEMPLE CITY

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pillows need improvement
Yöpyi 1 yön helmikuussa 2024
Dorsett Mongkok vastasi 8.2.2024
Dear Raymond, Thank you for taking the time to review your recent stay with us. Your comment on in-room amenity has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 Loistava

Philip Ching Biu

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I'd like to say that the hotel provided all comfort and convenience as compared to the price. Only suggestion is to provide shuttle service between Olympic or Kowloon station for those who might be catching train or airfreight on light traceling.
Yöpyi 8 yötä tammikuussa 2024
Dorsett Mongkok vastasi 7.2.2024
Dear Philip, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We are pleased to inform you that scheduled shuttle bus service is available to Mongkok & Kowloon MTR station and touristy spots including Langham Place, Elements mega shopping mall, Temple Street and China Hong Kong City. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

8/10 Hyvä

Junko

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Dorsett Mongkok vastasi 7.2.2024
Dear Junko, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 OK

Rosetta pui-man

Yöpyi 4 yötä tammikuussa 2024
Dorsett Mongkok vastasi 5.2.2024
Dear Rosette, Thank you for your rating. We are glad to know that overall you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 OK

Florie

Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room is so small, we can hardly move around. The sink is so tiny you can not even put your toothbrushes in there.
Yöpyi 3 yötä tammikuussa 2024
Dorsett Mongkok vastasi 31.1.2024
Dear Florie, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on the in-room facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

6/10 OK

Kyriaki

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Small and cold room, staff are great.
We found the room very small and very cold. We were initially put in a double (I think) but the bed was very small for my husband (he stands at 2meters) or anyone who is even of average height. The receptionist was brilliant to very quickly think on his feet to offer us a wider bed for my husband to be more comfortable. There was very little space between the end of the bed and desk chair. The rooms have dehumidifiers because there is a lot of humidity due to the bathroom. We could not open the window. Otherwise, the service was generally good, the staff are helpful and there is a small free bus that takes you down to the harbour.
Yöpyi 5 yötä tammikuussa 2024
Dorsett Mongkok vastasi 31.1.2024
Dear Kyriaki, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on the in-room facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 Hyvä

Jordy

Matkusti ryhmän kanssa
Goede locatie en net hotel. Kamers erg klein maar voor een city trip prima. Service is prima.
Yöpyi 2 yötä tammikuussa 2024
Dorsett Mongkok vastasi 31.1.2024
Dear Jordy, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

10/10 Loistava

Paul, Boynton Beach

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall great stay. We were at this hotel for 4 nights before a cruise. The positives: - staff is excellent. Quickly dealt with any requests. - clean; strong hot shower - convenient location. 10 minute walk to Olympic Station and about 20 minutes to Mongkok station. - mini refrig and kettle with tea/coffee - there is a shuttle that runs 10-6 which makes 4 stops. First one at a mall with the Mongkok MTR station; one near the Star Ferry - excellent Korean restaurant 2 minute walk; McDonald’s across the street also. The negatives - the hotel only has A/C. No heat. We were there during a cold spell - they did have a limited number of mini heaters We got one and it really helped. - the beds are very firm and sort-of short. They were kind and put two mattress toppers on for me. - there are only 2 elevators which at rush times was difficult especially with luggage - rooms are small. We knew that when we booked but there is really no place to put suitcases. We did not eat in the restaurant so I have no info on it. Overall it was an excellent stay for the price.
Yöpyi 2 yötä tammikuussa 2024
Dorsett Mongkok vastasi 30.1.2024
Dear Paul, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on our facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. Regarding the elevators, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 Loistava

Natasja

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Goede uitvalsbasis
Betaalbaar hotel op goed bereikbare locatie. Personeel vriendelijk. Kamers niet groot maar schoon.
Yöpyi 3 yötä tammikuussa 2024
Dorsett Mongkok vastasi 30.1.2024
Dear Natasja, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

8/10 Hyvä

Yui

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
other guests made lot of noise
Yöpyi 20 yötä joulukuussa 2023
Dorsett Mongkok vastasi 30.1.2024
Dear Yui, Thank you for taking the time toe review your recent stay with us. We are sorry to hear that the occasional noise disturbance caused your inconvenience; please rest assured we will look into our soundproof feature and make necessary improvements in the future to ensure the comfort of our guests. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 Loistava

CHRISTINA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä tammikuussa 2024
Dorsett Mongkok vastasi 26.1.2024
Dear Christina, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent location. Free shuttle to MTR & malls.
Excellent location. Free shuttle to MTR, malls, Ladies Market and Temple Street. McDonald’s, supermarket and restaurants right across the street. Very clean and great customer service. Self service Laundry in the hotel is very convenient. Would definitely stay again.
Yöpyi 4 yötä tammikuussa 2024
Dorsett Mongkok vastasi 24.1.2024
Dear Valued Guest, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 Hyvä

Denny

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Dorsett Mongkok vastasi 24.1.2024
Dear Denny, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 Hyvä

ESTER FIDES

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Dorsett Mongkok vastasi 18.1.2024
Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 Hyvä

ayla

Hyvää: Siisteys
Yöpyi 2 yötä tammikuussa 2024
Dorsett Mongkok vastasi 17.1.2024
Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 Hyvä

BEE BEE

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dorsett Mongkok vastasi 15.1.2024
Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Heart of Kowloon.
Heart of Kowloon 10 min stroll to Nathan road, langham place mall and Mong Kok tube station. Walkable surroundings and a school open space, but next to flyover expressway. Some noise is to be expected for the convenience. Easy access to the HK express train and bus to the airport.
Yöpyi 2 yötä tammikuussa 2024
Dorsett Mongkok vastasi 18.1.2024
Dear Valued Guest, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 Loistava

Patricia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly and helpful staff even though they had to serve many customers. Rooms small but cleverly laid out. Only complaint was how slow the lifts were at peak hours eg it took me 16 mins for the lift to come to go to ground floor at 11am one morning.
Yöpyi 3 yötä joulukuussa 2023
Dorsett Mongkok vastasi 15.1.2024
Dear Patricia, Thank you for your comments. We are glad to know that overall you enjoyed your recent stay with us. Regarding lifts, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.