Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 328 kautta 794 arvostelua" "
10–Loistava
328
Arvosana 8 - Hyvä. 304 kautta 794 arvostelua" "
8–Hyvä
304
Arvosana 6 - OK. 105 kautta 794 arvostelua" "
6–OK
105
Arvosana 4 - Huono. 38 kautta 794 arvostelua" "
4–Huono
38
Arvosana 2 - Hirveä. 19 kautta 794 arvostelua" "
2–Hirveä
19
8,4/10
Siisteys
8,6/10
Henkilökunta ja palvelu
8,0/10
Palvelut/mukavuudet
8,0/10
Majoituspaikan kunto ja tilat
8,2/10
Ympäristöystävällisyys
Arvostelut
8/10 Hyvä
EUNJU
Matkusti pienten lasten kanssa
3.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great view. Most of the restaurants at the hotel were closed. 🤔
EUNJU
Yöpyi 2 yötä huhtikuussa 2024
Hilton Niseko Village vastasi 2.5.2024
Dear EUNJU,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.Great to read that you have enjoyed your stay - we really are in a fantastic location & have great views to match!We certainly look forward to welcoming you back to stay with us when you next visit Hokkaido.
10/10 Loistava
KOZO, NEMUROSHI
30.3.2024
KOZO
Yöpyi 2 yötä maaliskuussa 2024
6/10 OK
Robyn
Matkusti perheen kanssa
27.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Adequate property facilities. Could use more dining options. Staff is friendly. Onsen was great but could use body lotion. Need more options to head to city.
Robyn
Yöpyi 3 yötä maaliskuussa 2024
Hilton Niseko Village vastasi 24.4.2024
Dear Robyn,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.We are pleased to hear that you enjoyed our facilities.We hope to have the opportunity to serve you again on your next trip to Hokkaido.
10/10 Loistava
wai
25.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ski In ski out, great location, lots of dining options. Good Onsen. Best spa massage service! Highly recommended to everyone!
wai
Yöpyi 5 yötä maaliskuussa 2024
Hilton Niseko Village vastasi 2.5.2024
Dear wai,Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.I am pleased to hear that you enjoyed your stay with us and that the ski in / ski out access and ski valet makes a day's ski even more enjoyable.We greatly look forward to welcoming you back again soon.
10/10 Loistava
Janice
Matkusti pienten lasten kanssa
23.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ski school was right beside the hotel and they had an ample of amount of dining options.
Janice
Yöpyi 6 yötä maaliskuussa 2024
Hilton Niseko Village vastasi 2.5.2024
Dear Janice,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.I am pleased to hear you enjoyed the convenience of our ski in, ski out facilities and I appreciate your kind words about our restaurant.We hope to have the opportunity to serve you again on your next trip to Hokkaido.
10/10 Loistava
John
9.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
t desk Marina was amazing and at Melt the restaurant Oka the waiter was superb. Nathan the manager was very professional and accommodating.
John
Yöpyi 2 yötä maaliskuussa 2024
Hilton Niseko Village vastasi 14.3.2024
Dear John,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.It makes us very proud and happy to read such positive feedback from our guests. All of our guest comments are shared with the entire team, and the team is certainly most motivated by your kind words.We hope to have the opportunity to serve you again on your next trip to Hokkaido.
8/10 Hyvä
Marc
Matkusti perheen kanssa
8.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good hotel. Great location, ski-in / out hotel. Good breakfast, onsen.
Marc
Yöpyi 5 yötä maaliskuussa 2024
Hilton Niseko Village vastasi 14.3.2024
Dear Marc,Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.We enjoyed reading all of the positive comments you have provided, and we are so delighted to hear that you enjoyed your stay with us.We greatly look forward to welcoming you back again.
10/10 Loistava
Eugene
2.3.2024
Eugene
Yöpyi 3 yötä helmikuussa 2024
Hilton Niseko Village vastasi 26.3.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
8/10 Hyvä
Mara
28.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Mara
Yöpyi 4 yötä helmikuussa 2024
Hilton Niseko Village vastasi 26.3.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
10/10 Loistava
Khem
27.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Khem
Yöpyi 2 yötä helmikuussa 2024
Hilton Niseko Village vastasi 26.3.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
10/10 Loistava
Jing
25.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good hotel for skiing or snowboarding in Niseko. The Niseko gondola is right across the street. Loved the hotel indoor and out door onsei.
Jing
Hilton Niseko Village vastasi 2.5.2024
Dear Jing,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.I am pleased to hear that you did enjoy the Resort and the convenience of ski in / ski out facilities.We greatly look forward to welcoming you back again soon.
10/10 Loistava
robert
Matkusti perheen kanssa
23.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No frills close to gondola lift. Eating options are minimal but ok. The breakfast is fantastic at the hotel.
robert
Yöpyi 6 yötä helmikuussa 2024
Hilton Niseko Village vastasi 2.5.2024
Dear robert,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.We enjoyed reading all of the positive comments you have provided, and we are so delighted to hear that you enjoyed your stay with us.A great breakfast is what makes a great start to the day, and we strive to provide the best breakfast for our guests.We hope to have the pleasure of welcoming you back again in the future.
10/10 Loistava
Philipe
Matkusti ryhmän kanssa
23.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wonderful time at Hilton Niseko Village. If you enjoy skiing, this is the place!
Philipe
Yöpyi 4 yötä helmikuussa 2024
Hilton Niseko Village vastasi 2.5.2024
Dear Philipe,Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.I am pleased to hear that you enjoyed your stay with us and that the ski in / ski out access and ski valet makes a day's ski even more enjoyable.We hope to have the opportunity to serve you again on your next trip to Hokkaido.
8/10 Hyvä
andrew, discovery bay
17.2.2024
andrew
Yöpyi 7 yötä helmikuussa 2024
Hilton Niseko Village vastasi 26.3.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
10/10 Loistava
Wong
16.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very good
Wong
Yöpyi 6 yötä helmikuussa 2024
Hilton Niseko Village vastasi 2.5.2024
Dear Wong,Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.It is always a great pleasure to receive such positive feedback.We greatly look forward to welcoming you back again soon.
4/10 Huono
JIAHUI
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
16.2.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
wonderful location
Able to walk out the door and onto a gondola. It's GREAT! Also, onsite onsen. Awesome. Quiet area but not in the middle of bigger village in Hirafu - if you are into that kind of things. We came to ski so weren't stay out all night. In bed early, on the slopes early - then onsen!
Good variety of restaurants onsite as well as the little Niseko village. Good shuttle service. We will be back soon!
Ann
Yöpyi 4 yötä helmikuussa 2024
4/10 Huono
Tarkistettu asiakas
13.2.2024
Huonoa: Majoituspaikan kunto ja tilat
Old room.
Tarkistettu asiakas
Yöpyi 7 yötä helmikuussa 2024
Hilton Niseko Village vastasi 20.2.2024
Thank you for staying at Hiton Niseko Village and writing us valuable feedback.Please accept our most sincere apologies for the disappointment you have for not meeting your expectations.We will continue to work hard to improve our service and facilities. We look forward to welcoming you back again soon.
6/10 OK
JUNHO
12.2.2024
JUNHO
Yöpyi 2 yötä helmikuussa 2024
Hilton Niseko Village vastasi 26.3.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
10/10 Loistava
Jason
8.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Jason
Yöpyi 7 yötä tammikuussa 2024
Hilton Niseko Village vastasi 26.3.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
10/10 Loistava
shirley
6.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
shirley
Yöpyi 2 yötä helmikuussa 2024
Hilton Niseko Village vastasi 26.3.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
10/10 Loistava
Maciej
3.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice hotel,great food
Maciej
Yöpyi 6 yötä tammikuussa 2024
Hilton Niseko Village vastasi 2.5.2024
Dear Maciej,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.It is always a great pleasure to receive such positive feedback.The team and I look forward to welcoming you back for another memorable stay at Hilton Niseko Village.
10/10 Loistava
Charles
31.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Incredible staff! Couldn’t be more helpful. The convenience to the mountain cannot be understated.
Charles
Yöpyi 5 yötä tammikuussa 2024
Hilton Niseko Village vastasi 2.5.2024
Dear Charles,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.We appreciate your kind comments, and these warm words will certainly encourage all the team members to provide even better hospitality.We hope to have the opportunity to serve you again on your next trip to Hokkaido.
2/10 Hirveä
jan
31.1.2024
jan
Yöpyi 5 yötä tammikuussa 2024
Hilton Niseko Village vastasi 26.3.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
10/10 Loistava
David Hsien wei
30.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
David Hsien wei
Yöpyi 2 yötä tammikuussa 2024
Hilton Niseko Village vastasi 2.2.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
10/10 Loistava
hong
Matkusti perheen kanssa
24.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
last year, staff of hilton not so good
but now? they improved significantly
perfect stay
thanx hilton
hong
Yöpyi 3 yötä tammikuussa 2024
Hilton Niseko Village vastasi 1.2.2024
Dear hong,Thank you for staying at Hiton Niseko Village.We appreciate your kind comments, and these warm words will certainly encourage all the team members to provide even better hospitality.We hope to have the opportunity to serve you again on your next trip to Hokkaido.
10/10 Loistava
David
Matkusti perheen kanssa
19.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location , ski in / out with both mountain gondola and chairlift right outside hotel , ski valet made everything super easy , hotel is remote however from the main town, there are free shuttle buses that take about 25 mins to Hirafu village , there’s a few restaurants next to Hilton which are nice , Hilton also has several restaurants which are all delicious
David
Yöpyi 8 yötä tammikuussa 2024
Hilton Niseko Village vastasi 1.2.2024
Dear David,Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido.I am pleased to hear that you enjoyed your stay with us and that the ski in / ski out access and ski valet makes a day's ski even more enjoyable.We certainly look forward to welcoming you back to stay with us when you next visit Hokkaido.
10/10 Loistava
Sai hung
Matkusti perheen kanssa
12.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Overall Good ………But!
Overall room cleaning is superb. The room is spacious and clean.
BUT ….. one main weak spot. The public onsen need tighter regulation. I saw a man who shaved in the onsen. Some washing bowls have hair left.
Sai hung
Yöpyi 4 yötä tammikuussa 2024
Hilton Niseko Village vastasi 1.2.2024
Dear Sai hung,Thank you for staying at Hiton Niseko Village.We are pleased to hear that you satisfied with your room. however, we deeply apologize for the any incidents which you may have experienced during your stay.We will continue to work hard to improve our service and look forward to welcoming you back again soon.
6/10 OK
Elizabeth
Matkusti perheen kanssa
9.1.2024
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Elizabeth
Yöpyi 6 yötä tammikuussa 2024
Hilton Niseko Village vastasi 2.2.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
10/10 Loistava
SZE SHUN
9.1.2024
SZE SHUN
Yöpyi 5 yötä joulukuussa 2023
Hilton Niseko Village vastasi 2.2.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
4/10 Huono
Todd
Matkusti perheen kanssa
5.1.2024
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pictures online Are Deceiving!
This property truly left a lot to be desired for, The photos online do not do it justice. This is a 1970's vintage hotel with all the styling or lack their of to go with it. We tried contacting guest services to change our room or let us out of our stay so we can move somewhere else but they would not. Thankfully they at least let us eat in a nicer dining area as the one they assigned us to was absolutely dismal. I seldomly write bad reviews but between the lack of cleanliness and the overall feeling like I had been duped by deceptive online photos. Zoom into the bedroom Photos and you can see the 70's Hifi Stereo in the Wooden Bed Frames..bleh
Todd
Yöpyi 4 yötä joulukuussa 2023
Hilton Niseko Village vastasi 9.1.2024
Dear Todd,Thank you for choosing Hilton Niseko Village for your recent visit to Niseko and taking the time to share your experience on Expedia.We apologize for not living up to your expectation. Please accept our most sincere apologies for the disappointment you have for notmeeting your expectations.Your valuable feedback will be shared with our team, and we would like take this opportunity to review and improve our service standard to meet your expectations.I sincerely hope that you will grant us another opportunity in the future to offer a better stay experience.
10/10 Loistava
Yen
4.1.2024
Yen
Yöpyi 4 yötä joulukuussa 2023
Hilton Niseko Village vastasi 2.2.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
10/10 Loistava
WONG
4.1.2024
WONG
Yöpyi 3 yötä joulukuussa 2023
Hilton Niseko Village vastasi 2.2.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
10/10 Loistava
Steven, Pasadena
30.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent service from staffs throughout the hotel.
Hotel rooms are really old design. Should consider renovation.
Steven
Yöpyi 5 yötä joulukuussa 2023
Hilton Niseko Village vastasi 2.5.2024
Dear Steven、Pasadena,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.We appreciate your kind comments, and these warm words will certainly encourage all the team members to provide even better hospitality.We certainly look forward to welcoming you back to stay with us when you next visit Hokkaido.
8/10 Hyvä
Haifeng
Matkusti perheen kanssa
28.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The wireless is not stable and inaccessible some times.
Haifeng
Yöpyi 2 yötä joulukuussa 2023
10/10 Loistava
Kean
28.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Kean
Yöpyi 2 yötä joulukuussa 2023
Hilton Niseko Village vastasi 2.2.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
6/10 OK
Natalie, Bangkok
Matkusti perheen kanssa
27.12.2023
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
the two most annoying issues I have with this hotel is about cleaning the room and filling up the bottle of water in our room. I have to tell the front desk every day about it.
Secondly, once they know that I booked the room indirectly, the way the front desk treat me is totally different as if I pay much less blooking indirectly. Being just a silver member is nothing. I spent 12,000n USD with my stay this time but the way I been treated any the staff is so bad.
Natalie
Yöpyi 5 yötä joulukuussa 2023
Hilton Niseko Village vastasi 10.1.2024
Dear Natalie、Bangkok,Thank you for choosing Hilton Niseko Village for your recent visit to Niseko and taking the time to share your experience on Expedia.We regret to learn about your dissatisfaction with our service, it certainly was not our intention to disappoint. We strive to provide the highest quality of service to all of our guests and I apologize that we did not meet your expectations. We intend to share your feedback with the respective departments and we sincerely hope that you will give us another opportunity to show you that this is not the typical experience at our hotel.
8/10 Hyvä
Steve
Matkusti perheen kanssa
27.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ok hotel. Ski access tremendous. Some of restaurants excellent. Breakfast tremendous. Wi-Fi useless most of the time. Service hit or miss dependent on the individual. Concierge poor in every interaction- they’re not set up or trained to do the job by our experience, just friendly amateurs. Overall would probably do Ritz Carlton instead.
Steve
Yöpyi 8 yötä joulukuussa 2023
10/10 Loistava
Manwen
Matkusti perheen kanssa
25.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
No clear indication where to line up for the shuttle bus. Many guests like us need to go out and check with driver ourselves under the freezing snowy weather.
The room was not cleaned up which was already past 5pm, which I got to know about it because I needed to go back to the room to collect something. Not until we ran into the housekeeping staff at my room, the staff started to collect the cleaning stuff and make up the room.
I requested not to assign the room at the back of the corridor but the room I stayed was the second last room of the corridor. What was the difference !
Ivy
Yöpyi 3 yötä joulukuussa 2023
8/10 Hyvä
Tarkistettu asiakas
23.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 2 yötä joulukuussa 2023
Hilton Niseko Village vastasi 2.2.2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
10/10 Loistava
Prithep
Matkusti perheen kanssa
22.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Like; Ski in/out, Many good restaurants in hotel.
Dislike; Town is too far for walking.
Prithep
Yöpyi 3 yötä joulukuussa 2023
Hilton Niseko Village vastasi 26.12.2023
Dear Prithep,Thank you for staying at Hiton Niseko Village and writing us valuable feedback.We are pleased to hear that you enjoyed your recent stay.We hope to have the pleasure of welcoming you back again in the future.
10/10 Loistava
Wendy
Matkusti perheen kanssa
29.11.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We needed an expected hotel & Hilton came through! Staff was wonderful & price was good. We would stay here again
Wendy
Yöpyi 2 yötä marraskuussa 2023
6/10 OK
Ali, DUBAI
21.11.2023
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They need to put food in vending machines drink only not enough for area empty of service , also the staff need to focus not to take or move gust belongs or put it other where
Ali
Yöpyi 3 yötä marraskuussa 2023
Hilton Niseko Village vastasi 11.12.2023
Dear Ali、DUBAI,Thank you for choosing Hilton Niseko Village.However, we sincerely apologize for your inconvenience during your stay.We will continue to work hard to improve our service and look forward to welcoming you back again soon.
2/10 Hirveä
Tarkistettu asiakas
15.11.2023
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus