La Cruceña Hotellit

”The airport shuttle did not meet us after our flight, even though I had contacted the hotel in advance and they confirmed pick up. Very disappointing. The shuttle did take us back to the airport which was convenient. The hotel is terrible at responding to guests in advance if a stay. They eventually responded when I emailed (to organise the no show airport shuttle). There was a grumpy, unhelpful guy on duty at the front desk when we arrived. Even though the hotel was practically empty,...

”Nos gustó el servicio de taxi ida y vuelta 80bv gestionado muy bien por el alojamiento , muy puntuales. También que entre vuelo y vuelo fuimos a un mercadillo cercano que hay a 4 cuadras y después a un malecón junto al río también a 20 min andando. Lo único malo es que no pudimos conectarnos al wifi aunque teniamos la contraseña”

”Friendly staff very helpful. Breakfast is OK.”

”Pessoal destreinado ou quis dar de esperto, fiz o pagamento pelo app, e eles queriam cobrar novamente as diárias e tive q brigar para ele concordar q o pagamento já tinha sido feito. Quarto com o ar quebrado, trocaram de acomodação lugar muito barulhento, localização perigosa. Pessima experiência não recomendo.”

”Friendly staff”

”Place is clean , safe area , walking distance to shops ”

”Wonderful hotel, unique and interesting decor, friendly staff, delicious high-quality breakfast, nothing to complain about, frankly, the only hotel I've been to that made me want to write a review. Santa cruz is what it is city design wise, so while the hotel is near the historical centre, the surrounding buildings look a bit rough. But I felt completely safe, the city just looks like that outside the new (and frankly, much more boring) residential neighbourhoods. ”

”L hotel Arenal non è male se ci si adegua un minimo. La colazione non è molto ampia a livello di scelta”

”Although the room was clean, it was very musty and wet smelling. Even with the air conditioner running, it did not seem to help. I found it difficult to communicate with the property, even in Spanish, because it took a long time for messages to be answered and the phone numbers for the property did not work. Although I wanted to get airport transportation on arrival and the hotel had my flight information to confirm a transfer, I couldn’t communicate with them when I arrived. I had to get a taxi...

”Lovely stay for a night. Great location within easy walking distance to the center.”

”Howtl ”

”What an amazing unit. I was very comfortable and I felt like being in my own home. The area was very nice, clean and safe as well. Recommendable 100%”

”I was improperly charged for a room that I didn't use. Terrible service from Novotel and Expedia together. I do not recomend them.”

”良かったです”