Grupo Reside – La Nou de Gaià, Katalonia

"Hotel room was nice, however the bathroom had a large amount of ants. The hotel breakfast was also very mediocre and did not allow pets, although the hotel claims to be pet friendly. "

"Siisti huone, ystävällinen henkilökunta ja hyvä aamiainen."

"Siisti huone, hyvä palvelu"

"It was very nice stay, the hotel was excellent. Friendly stuff, good room (clean, bed was good, air condition work well). Breakfast was very good. Pool area was also good. Also location was great, silent area. Everything went well in this hotel!"

"accommodation in a good location, it was quiet even though the services were right next door the environment was clean and safe"

"The hotel is ok, the family room for 2 adults and 2 kids was spacious, and the hotel is just next to the main entrance of the park. The pools and common areas are quite small for such a big hotel. Unfortunately, we had a problem with the room: water started dropping from the ceiling (probably related to the air conditioning), and nothing was done even calling or going to the reception several times. The maintenance personnel promised never came, and at the reception, they told us that they could not change the room until the supervisor arrived. It took several hours to get new rooms, and we had to insist a lot. In my opinion, it was very unprofessional and not client friendly. "

"Majoitus oli ok, tosin melko ahdas 2 aikuiselle ja lapselle.sijainti hyvä. Allasalue hyvä. Ystävällinen palvelu. Aamiainen hiukan suppea ja ravintolan annokset eivät maittavia. Tosin syötiin siellä vain kerran."