APTBCN – La Roca del Vallés, Barcelona

"Hyvä sijainti, todella siisti hotelli, aamiainen ei erityinen"

"Korkeatasoinen vasta saneerattu hotelli. Vähän sokkeloinen esim. aamiaiselle kulku. Aamiainen todella hyvä ja aamiaishuone oli kyllä tosi hieno, vähän linnasalin näköinen. Huoneet siistit ja huonepalvelu toimi joka päivä. Hotellin sijainti vanhalla kapeakujaisella alueella oli hieno plussa. Tosi ystävällinen henkilökunta. "

"Hyvä sijainti. Muuten perus hotelli"

"Me and all others from our group were treated like VIP."

"Lovely stay near the beach and city center walking district. Grocery store near by and excellent breakfast. "

"Hotelli oli hyvällä paikalla metron vieressä ja hotelli oli siisti. Ainut mikä kokemuksessa toi miinuksen oli että huone oli yhteydessä viereisiin huoneen ovella. Ja ovessa ei ollut äänieristeitå joten viereisen huoneen melu yöllä kantautui huoneeseen."

"Overall a really nice hotel with great pool area and a bar. Problems start when you check-out as they are soloing with your credit cards making payments without permission. We payed with a Debit card for the whole stay as soon as we arrived. We made the hotel sure that we want the Debit card to be used as a payment. Money has been charged from our bank account the day we checked in. As we checked-out, they charged the stay AGAIN from the credit card used as a deposit without our permission and without telling us even though we already paid when we arrived. So now we have paid for our stay for 2 times, and not gotten our deposit back. They told they have ”released” the Debit card payment which is ridiculous as that is the card that was supposed to be the payment in the first place. The hotel charged wrong card even when we told not to. Not even an apology. Takes also way too long to respond. Had to beg for HOURS to an answer. "