Lac des Arcs Hotellit

”Awesome place to stay with very friendly staff”

”Our stay was amazing, we brought our dog and she loved it too! They unnit was very clean, we had everything we needed.”

”Awesome place and beautiful property. Loved the spa.”

”Absolutely loved it! Had everything we needed and close to everything we wanted to see in Canmore and Banff. The hot tub was amazing even in the cold weather.”

”It is perfect ro stay with family”

”Better than any hotel.”

”Todella viihtyisä hotelli. Hyvä sijainti. Kiva ilmapiiri. Alakerrassa lainattavissa pelejä ja kirjoja. Huoneessa kahvivälineet ja päivittäin homemade suklaakeksejä. Erinomainen hinta- laatusuhde. ”

”Staff was very kind. It is a great option for couples. I loved the view from the balcony to the three sisters mountains. I really enjoyed the add ons as part of the services. I will come back to this place!”

”Part of the problem I had was me. I booked a room through Expedia and didn't notice that they only had one guest down. I booked with the spa package. When my wife and I went to the spa to book a time for the spa we found out that had only said there would be one person in the room so only one spa package. Sent back to check-in we were told by front desk that since it was booked theoughe Xpedia they couldn't help me to contact Expedia. I contacted Expedia and was told they could do nothing. So...

”Yes close to town centre to check out and great little store around close by”

”Great spot. Great price. Great host.”

”Nice and clean. Organized Detailed check in and out interactions”

”Staff was great - two outdoor hot tubs was nice to have room. Also had bear spray to use so didn’t have to worry about that. Underground parking was nice as well - great place!”

”The major problem: The owners/managers don’t communicate with us at all, despite multiple attempts during and after our stay. Not once. Totally unacceptable. The unit itself is OK. The shower taps are broken, the unit is over some sort of HVAC vent, so it sounds like a snowblower is going off outside your living room on a regular basis.”

”I really liked our room but I was not a fan of all the drunk people sitting in the hot tub having loud obnoxious conversations in the late afternoon.”

”When we arrived the room hadn’t been cleaned from the last guest, it was disgusting. The cleaner came and cleaned after we contacted the owner, we asked for a full refund as it was not what we paid for pictures did not represent the apartment well. The only saving grace was the owner being so kind and understanding.”

”The property was very clean and we loved the easy check-in and check-out process. The host (Mark) was very responsive when communication was sent, however there were really no issues or problems so communication was minimal. We highly recommend this property and would certainly consider staying again in the future.”

”The room was perfect. We love the view. Everything was clean and worked properly. It was stocked with everything we needed. We loved the pool, hot tub and sauna. Parking was great! We were able to walk to several restaurants. The location was great for our trip to Banff.”