4/10 Huono
Doina, Wood Dale
Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
27.4.2026
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
I had a very disappointing stay at Quality Inn & Suites Lafayette. This was room 143, and it was clearly not cleaned properly. There was pubic hair on the toilet, the bathroom mirror was dirty, and the room had a strong foul odor from the moment we walked in. We checked in very late and noticed these issues right away, but chose to ignore them to avoid moving all our belongings to another room. After settling in, we checked under the beds due to the smell, but they were enclosed, so nothing could be there. Since we couldn’t identify the source, we assumed it might be a temporary odor, yet it persisted all night. In the morning, when we pulled the chair from under the table to have breakfast, we discovered the source—dog feces underneath the table. Our dog is extremely well-behaved, has never had an accident, and the size clearly indicated a larger animal. We cleaned it ourselves. At checkout, we reported everything; the front desk associate was polite but said prior guests reported no dog. We asked them to review cameras, as it’s likely a pet was undeclared to avoid fees. The room was also in poor condition: peeling ceiling paint and a door that appeared heavily damaged. We paid for two nights but canceled the second despite it being non-refundable. For context, we previously stayed in room 145 (pet-designated) and had an excellent experience. This inconsistency is concerning. I would not recommend staying here.
Doina
Yöpyi 2 yötä huhtikuussa 2026