Kylpylähotellit - Lake Arrowhead, Kalifornia

”It’s a shame how old the rooms are considering the location of the property. Also all the staff are new so was difficult getting anything done. Staff not very helpful.”

”Nice place, shabby sheek very clean, big screen TV. Big windows you can open, no central air but room has a ceiling fan and small rolling air conditioner. There is also a super cute retro fridge/freezer stocked with cold drinks and a small microwave. Beware there is no 24 hour attendant on site. We locked ourselves out and waited 15 minutes for someone to come back to the premises to let us back in. Also, no hot water for showers; otherwise, nice accommodations.”

”The hottub was really the sweet spot, cabin was nice overall, the a/c and airflow sucked, had difficulty sleeping due to lack of airflow and it being hot, big bear is a little packed and overrated, not much to do. Good if you want a weekend getaway, not much else.”

”GOOD: 1st, location is in the Village / 2nd, the lobby is quite impressive and pleasing / 3rd, the restaurant attached is pretty good / 4th, the room was very nice, with a little balcony. BAD: 1st, we have stayed in many places in Big Bear and most do not have air conditioning BUT all of them list that on their websites; not Holiday Inn, and being international and most of us that have visited one, they are air conditioned, so the assumption is this one is too. When we checked in, we were told...

”The bottoms of my feet were black from walking on floor, not swept or mopped. Dishes had food spots from previous guests, patio furniture in living room, none of the furniture matched, small lumpy sofa, not rustic, just outdated and dirty”

”The front desk staff was very helpful and friendly. The rooms were clean and comfortable.”