Lakehills Hotellit

”The room was clean and the staff friendly. Breakfast was good.”

”Shower floor was dirty, you could tell it hadn’t been scrubbed in a while…there was a water ring on the nightstand so obviously that wasn’t wiped down. The worst part was that I booked and paid through Expedia and then hotel charged me on top of that TWICE!!! I had to get ahold of of the manager myself by hunting him down at the other hotel he manages! I guess he is the only one who can give refunds! All the phone calls and messages took place about a week after our stay! Staff that works there...

”Always a great place and clean rooms! Definitely a plus having the Applebees attached. ”

”Great place”

”We stayed 2 nights. The AC in the room was very loud, carpet and floor didn't seem like they were swept/vacuumed. The stopper in the bathroom sink was broken. We were woken up at 6 by the fire alarm because something had burned in the kitchen. We asked for clean towels one morning and never got them. We have stayed here before and it seems like the hotel isn't kept as well as it used to be. The pool was the best part of our stay.”

”Nice area close to stores and eating places”

”Nice and clean and quite. Ac works great shower was good too. ”

”Was very clean, staff was great. Room was very nice.”

”The room was clean and comfortable. Great value. I always stay here when I come to Hondo.”

”Property was secure”

”Nice”

”First time trying Best Western Check in was smooth, front desk clerk was polite. The room was not what we expected. It had a door that joins with the next room, we could hear everything. Kids talking loud as well as parents, crying for a long time while we were trying to sleep. The seat by the window had a pillow with “ stains” don’t ask, guess. The sink had a leak we didn’t notice till we stepped on the water puddle. The laminated floor mist likely want mopped after each use, I stepped...

”Such a beautiful property!! Loved it!”

”Attendant was very rude”

”Clean room. Staff was awesome.”

”All ammenities was nice... But PLEASE PLEASE STOP BE A PET FRIENDLY. THE ROOM OF OUR SIDE CIME WITH A DOG AND DONT STOP TO BARKS ALL NIGH!!! ”

”The front desk were very great and charming at check-in. And the cleaning ladies were very friendly as we passed them in the hallway. Every other employee needs to be taught that when you pass a customer that you make eye contact and smile.”

”The stay was great! Room was ready, hotel was beautiful and clean and the continental breakfast and staff were awesome. ”