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Arvostelut: Perhekokoinen mökki kannella, lähellä Huntington Lakea ja China Peak!

Perhekokoinen mökki kannella, lähellä Huntington Lakea ja China Peak!
Lakeshore, CA

Arvostelut

9,4

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 40 kautta 53 arvostelua" "
Arvosana 8 - Hyvä. 8 kautta 53 arvostelua" "
Arvosana 6 - OK. 5 kautta 53 arvostelua" "
Arvosana 4 - Huono. 0 kautta 53 arvostelua" "
Arvosana 2 - Hirveä. 0 kautta 53 arvostelua" "

8,8/10

Siisteys

Arvostelut

6/10 OK

Jennifer M.

Nice stay with a few negatives
Overall we had a great stay. We had 9 in total. 4 adults 2 teens and 3 younger kids. The cabin was spacious and well stocked. There were plenty of beds and lots of room to spread out. The game room was a big hit. There were plenty of towels for everyone. The location is great for China Peak. Cons: -When we arrived, the top of the stairs down to the entrance were covered in several inches, and in places, a few feet of ice. We managed it, but it was very treacherous and older people would definitely not have been able to pass at all. The hand rail was frozen over so there was very little to grab onto. We had a few falls on this over the days we were there. -One of the balconies had trash strewn all over it including used diapers. It was disgusting. There were also a bunch of gnats on the inside of the slider of that balcony. -There were a ton of coffee filters in the cabinet but they were the basket type and the coffee makers take cone. Might want to note this somewhere in the listing. -I contacted the management company a few times about the ice and the trash. They said the local people would contact me. They never did. I just think that if they were not able to clear the stairs they should let people know that ahead of time. But overall, we still had a good time. I understand there has been record snowfall this year, but I think these items still should have been handled differently. A local person should have at least reached out.
Yöpyi 3 yötä huhtikuussa 2023
VrboOwner vastasi 21.6.2023
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

8/10 Hyvä

Liana T.

Huonoa: Siisteys
It is good. Just look Cleaning part for inside the house.
It is good. Just look Cleaning part for inside the house.
Yöpyi 4 yötä joulukuussa 2022
VrboOwner vastasi 21.6.2023
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

8/10 Hyvä

Margot H.

Hyvää: Siisteys
Lakeshore Chalet
Lovely and spacious, we enjoyed our stay very much!
Yöpyi 3 yötä heinäkuussa 2022

10/10 Loistava

Jaime H.

Hyvää: Siisteys
I love the cabin it was a wonderful experience, definitely i will like to rented again soon.
I Really recommend this cabin for sure I will rented again.
Yöpyi 3 yötä huhtikuussa 2022

10/10 Loistava

Dawn L., New Braunfels, Texas

Hyvää: Siisteys
Great for large family
We had a blast here! So much room for everyone and the home was beautiful. We would stay again!
Yöpyi 4 yötä joulukuussa 2021

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys
Great chalet!
House was clean, fully stocked with kitchen supplies. Beautiful area
Yöpyi 3 yötä syyskuussa 2021

10/10 Loistava

Dave W.

Hyvää: Siisteys
Loved it!
4th year staying there, great family group home :)
Yöpyi 4 yötä elokuussa 2021

10/10 Loistava

Tammy B.

Hyvää: Siisteys
Enjoyed it
Great location
Yöpyi 4 yötä heinäkuussa 2021

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys
Great property
The property is beautiful and nice and very clean. Awesome view and very cozy. Horrible communication with the management. They wouldn't contact us with the internet issue and my wife missed out on some work due to it
Yöpyi 3 yötä maaliskuussa 2021

10/10 Loistava

Dustin R.

Hyvää: Siisteys
Excellent
Excellent experience
Yöpyi 3 yötä helmikuussa 2021

10/10 Loistava

James N., Newbury Park

Hyvää: Siisteys
Felt like a guest in a friend’s home!
Wow, this was much nicer than a typical rental. It was super comfortable and had a “home” like feel to it. I have a large family with 6 kids ages 14 through 28. It was equipped with everything we needed. The kitchen was great and had plenty of cookware and utensils. We did a lot of cooking so a well stocked kitchen is important. Nice having two refrigerators. The game room kept the younger ones busy when we weren’t out kayaking , fishing or hiking. And what a view from either balcony. Thanks for providing such a nice and reasonable retreat for my family.
Yöpyi 8 yötä heinäkuussa 2020

8/10 Hyvä

Carter A.

Hyvää: Siisteys
Great Place for families
Enjoyed the great kitchen and decks with views of China Peak and Huntington Lake. The internet was out, but it seemed to be an overall outage of the area. Had to call the Property manager, they were helpful and responded to our issues.
Yöpyi 4 yötä heinäkuussa 2020

10/10 Loistava

Jesse W.

Hyvää: Siisteys
Weekend Getaway
A few colleagues and myself wanted to do a small snowboarding getaway. The cabin was warm and spacious for the entire group. It’s just 10 mins from China Peak and was great for entertaining all 14 of us. The only down side was that the pool sticks were either broken or missing the felt tip and the garage was non-operational. Overall everyone was very happy. Thanks for opening up your home to us.
Yöpyi 3 yötä tammikuussa 2020

10/10 Loistava

Sam K.

Hyvää: Siisteys
Great Location
We love this house and always gonna go back
Yöpyi 3 yötä tammikuussa 2020

8/10 Hyvä

Robert P.

Hyvää: Siisteys
The house needs to update the game room and kitchen. Starting to feel like it has been used hard and
Good but needs care.
Yöpyi 3 yötä heinäkuussa 2019
VrboOwner vastasi 21.6.2023
Hello Robert, Thank you for taking the time to leave a review. We have sent this information to our local management team to address. We do hope you will allow us to host you again in the future.

6/10 OK

Lesley S., Oakhurst, CA

No hot water was a monumental inconvenience
This property physically accommodated our family reunion to honor the recent passing of our Dad well, except for day 3. Our Dad's favorite place on earth was Huntington Lake, so we wanted to remember him there. After check in on Monday, July 30, we noticed the hot water getting more and more tepid but attributed it to people showering upstairs and downstairs at the same time. When we returned back from all day at the lake the water in whole house was ice cold. After 2 calls to VACASA property "management" (and inordinately long wait times before they even answered), I finally received confirmation from a maintenance person that the owners frequently turn the hot water off before they leave to save money and housekeeping sometimes does not turn it back on in anticipation of new guests. So, we had tired people that just wanted to shower, in addition to a planned 27 year anniversary meal for two of the family members. HUGE INCONVENIENCE. Let this be a heads up to future clients. There was no resolution until the following day. You would assume that, given what we were paying per night, hot water would be a minimum requirement for the comfort of the guests. Being VRBO owners ourselves, we noted that linens were of bare minimum quality (flat bottom sheets that slid off the beds), and that pillows and mattresses did not have waterproof, dust mite or bed bug protection. These are essential items that hotels now use for basic public health concerns. We are going to request compensation for the 36 hours with no hot water, and may update with a more positive evaluation pending results.
Yöpyi 7 yötä heinäkuussa 2018
VrboOwner vastasi 21.6.2023
We appreciate this guest's review and apologize for the delay in resolution. The guest was refunded for the time without water; we are very sorry for the oversight. The comments regarding the linens and pillow/mattress protections have been passed on to the owner. Thank you!

10/10 Loistava

Kathi D.

Had a wonderful time! High marks from our entire family!
Home is beautiful with plenty of room for our large group and was close to lake! Nicely updated kitchen and bathrooms with any and all kitchen equipment you might need! It would have been good to have a information sheet at the house, along with a local contact number for any immediate issues, although HomeAway did respond fairly quick to emails. Highly recommend the location!
Yöpyi 3 yötä heinäkuussa 2018