6/10 OK
Tarkistettu asiakas
5.1.2018
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
Cleaning should be better
Hotel is quite new. Our room was on the ground floor in front of the pool, which was very nice. Bed was comfortable but pillows very hard. Shower was good. They provided shower gel, not hand soup. There was no trash bin in the toilet. Drinking water and coffee was provided on the first day.
Hotel is in peaceful area, there is a nice view to the field and mountains. There's two supermarkets, local restaurant, laundry and pharmacy near the hotel. Uber to Pantai Cenang costs about 3-6 myr. If you want to walk there, it's takes about 20min. You can rent a scooter from hotel.
We had mosquitos in the room but we buyed a repellent. Also some little bugs and ants in the bathroom.
The breakfast could be better. Food was cold.
Staff was friendly and helpful. Lady in the reception speaks quite good english.
The hotel should pay attention to cleaning. There were lot of spider web and dust in the room. We had the patio and the green "grass" area wasn't clean. Bed sheets had stains. Feels like they didn't clean properly after previous guests. They cleaned your room every day if you wanted. They empty trash bins, made the bed and change towels. They didn't wash the toilet or room floor for a week and didn't change the bed sheets either.
We think that hotel has a lot of potential. We understand that it's not a 5 star hotel but we think that good cleaning it's not too much to ask.
Tarkistettu asiakas
Yöpyi 7 yötä joulukuussa 2017