Thank you Maurice

Thank you Elitsa.

Thank you Arisleiny, we hope to see you again soon.

Thank you Nathan. We appreciate you.

Thank you Sung Tae. We appreciate you.

Thank you Kathy.

Thank you Scott, we hope to see you again soon.

Thank you Robert

Thank you Sheila!

Thank you Dan.

Thank you Monique. We appreciate you.

Thank you Jolene.

Dear Kristi, I am so sorry to learn about your recent experience. This is certainly not the service we strive to provide. Thank you for bringing this to our attention. We will certainly address this with our housekeeping team to ensure that this is an isolated incident.

Thank you Angel!

Thank you Karla!

Thank you Briana!

Thank you Gloria for your feedback. I am so sorry to learn that you had a poor experience. This is certainly not what we strive for here at the Westin. Please know that your feedback will be shared with the leadership team so that we can improve our product and service for future guests.

Thank you Cindy!

Thank you Zhanna. We hope to see you again soon.

Thank you for your review. We appreciate you.

Thank you Don.

Thank you for your review.

Thank you for your feedback. We hope to see you again soon.

Thank you so much for you feedback and choosing to stay with us.

We truly appreciate your perfect 10 rating and are delighted to hear that you and your family fully enjoyed your stay. We await the opportunity to welcome you back for another great stay in the near future

Thank you so much for your feedback and choosing to stay with us.

Thank you for taking the time to fill out the survey regarding your most recent stay with us. I am sorry to read that we fell below our service standard, please feel free to share any items that influenced your score and what we may do to improve on a future stay.

Thank you so much for your feedback and choosing to stay with us.

Thank you so much for your feedback and choosing to stay with us

Thank you Mary.

Thank you Jacinta!

Dear Zac, I am so sorry that you had this experience while staying with us recently. This is certainly not the experience that we strive to provide and although things go wrong, it appears that this was not managed well by the team. Please know that your feedback has been shared with our leadership team so that we can put corrective measures in place to prevent similar issues from occurring in the future.

Dear Jackie, I am so sorry to hear that you did not thoroughly enjoy your stay with us. We hope you will give us another try again in the future.

Dear Sergey, I am so sorry to hear that you did not enjoy your stay thoroughly. We hope you will give us another try once our updates are completed.

Thank you Robert!

Thank you Candice for your review. We appreciate you.

Thank you Katryna for your review. We appreciate you.

Thank you Karen for your review.

Thank you Hsinyi for your review. We agree Paula deserves a thumbs up. Thank you for acknowledging her.

Thank you Vanessa for your thoughtful review. We hope to see you again soon.