4/10 Huono
Kurt
Matkusti perheen kanssa
5.9.2025
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Unfortunately we had a mouse get into the cabin while we were staying here. There were mouse droppings in the closets and all around the bedroom floor/dressers.
We asked the owner to come take care of the mouse and clean the droppings up. She said she would let the cleaning staff know and dropped off two mouse traps at the front door the following day. They never came and cleaned. She stated they don’t want to enter the property while guests are staying there. I appreciate the privacy, but I don’t want to deal with catching and cleaning up after mice on my vacation, especially at the price we were paying.
When we requested a partial refund for the hours we spent not sleeping (knowing there was a mouse running around the room we were sleeping in) time we spent cleaning, and the time I spent catching and removing the mouse, the most she would refund was $200. She also implied the mouse must have come into the cabin when we left the door open. My wife and I grew up in the country. We don’t leave doors open.
Kurt
Yöpyi 7 yötä heinäkuussa 2025