2/10 Hirveä
Edward
Matkusti perheen kanssa
23.6.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A DUMP - pay a little extra, and stay somewhere else. No joke: this was one of the most disappointing stays I've ever had at any hotel. I would give it zero stars overall, but that's not one of the review options.
I don't often write reviews, but I felt a warning to others was in order so that they don't make the same mistake we did.
The pool was empty of water (though the site said there was a pool), there was no staff on duty (probably because the place's bad condition invites complaints to the management), there was no hot water (and no explanation why), and the rooms were dingy and smelled like cigarette smoke poorly covered up by nauseating air freshener (despite it being an ostensibly non-smoking room). Some of the tenants appeared to be long-term and living in the building, and there are no amenities - not even morning coffee (despite the machinery being in the "reception" area). Our check-in was over the phone, and someone remotely watched me on a video camera as I self-served activating my room key.
The worst part is that management and/or Expedia knew or should have known I was being overcharged for this shabby place - $170 ($190 with tax), and I saw it listed the night we (regrettably) stayed there for $100 cheaper. Someone is misrepresenting this place, and I will get to the bottom of it!! I feel completely taken advantage of.
Edward
Yöpyi 1 yön kesäkuussa 2024