P&V – Les Arcs ja La Plagne, Auvergne-Rhône-Alpes

”It’s like a lottery with this accommodation , your room size and whether you get any room cupboard space or even a shower cubicle you can actually fit in to or a stand up shower bath tub all depends on which room and floor you get . It’s an absolute joke that every time I book here I always have to complain about the room . ”

”Très bon accueil, tout à l’écoute pour le moindre problème ”

”Tout était bien, sauf l’accueil ”

”Check in procedure was diabolical. No clear signs, no clear idea what building to check into. People milling about with absolutely no idea where to go. We walked (no mean feat in the mountains) to one building as there were no signs on the building the email directed us to, and luckily, they found our booking, but we were at the wrong hotel. When we got to the "right" hotel, they couldn't find our booking - absolute shambles. We were "lucky" we didn't have young children in tow. Also the...