”Booked a non smoking room for an employee of ours. Upon checking in, the front desk gave him a key to “check out the room”. My employee was HORRIFIED at this room. The one blanket on the bed was covered in cigarette burns, reeked of cigarette smoke, and he didn’t seem to think the floors had been cleaned in quite some time. He tried to see how bad the bathroom would be, but there was no light to illuminate whatever could be hiding in there. Needless to say, my employee returned the key, informed...
”Towels in bathroom were dirty, burn holes in blankets, writing on the walls that was painted over. Not enough room for 5 people and no cot available, was given blankets and told to sleep on the floor. Woken up by noisy people above us at 3am and front desk told us to call police because they couldnt.”