2/10
The hot tub was down for 2 out of the 3 days we were here- when we asked the staff member in the evening if 7/18 she was rude and wouldn’t even acknowledge my questions or concerns and continued looking at and eating her pizza as she sat in the dining room. I had to ask for towels/wash rags/trash bags, etc every day because nobody came in and cleaned our room a single day we were there. They said “when our hot tub is down you can go to genesis for free”. Well that’s a huge inconvenience to have to drive just to do that, when we paid quite a bit of money to even stay here plus we had horrible service and some unprofessional staff- plus it was 8 am on 7/18 and we mentioned there wasn’t any more coffee and nobody ever made anymore.
Taylar
Yöpyi 3 yötä heinäkuussa 2025