Good morning and thank you for taking the time to fill out a survey regarding your recent stay at our property. This is so unlike our staff as we pride ourselves on our cleanliness. I greatly apologize for the inconvenience and hope that you'll accept our apology.

Good afternoon!Thank you for taking the time to fill out a survey regarding your recent stay at our property. I apologize about the traffic noise keeping you awake all night. I would love to have the opportunity to speak with you in person regarding the problem and a resolution. Please reach out to the hotel directly to further discuss the matter.Sincerely,Brooke

Good morning, Jeffrey!I am sincerely sorry for the condition of the jacuzzi tub. I can't explain what caused that to happen. I've never seen such a thing happen in my 19 years here. We have issued a full refund for your stay with us. Again, please accept my sincerest apology.

Good afternoon!I apologize that our décor isn't on par with what you are used to seeing. The bedroom part of the room was remodeled in 2016, but it reflects our owner’s style given the material choices that Hilton standards provided at the time. We are due for a full remodel in 2025. The décor may seem outdated, but we do strive for exceptional cleanliness and service. We hope you'll consider staying with us in the future.