Los Serranos – Loma-asunnot

"Siisti, hyvä asiakaspalvelu"

"We enjoyed our stay and the staff was very helpfull and friendly (Hugo especially). The only problem was with fire alarm. It went off every night waking us up. "

"Huoneisto oli kulunut, sijainti hyvä. Hinta ei vastaa laatua."

"The hotel was just two minute walk to a metro station and a shopping mall also a few minute walk to the old town. It's next to a bigger street, but to our room there was no noise. Our room was clean,quite big with a large tv. Unfortunately the bed was too hard, most mornings i felt a bit like beaten up instead of well rested. Large bathroom, well lit with both shower and bath tub. Why is it necessary to always come up with new ways of operating the shower? Once again i needed to learn how to turn the shower on. Breakfast was good and some of the things changed every morning which i thought was a good thing. One thing that has been common during the last few years is the lack of variety on yogurt, mostly non flavored which i don't like. Biggest flaw was how slow they were on refilling plates when something ran out. Pasi "

"A cash money in my wallet was disappeared after the housekeeping services. Despite filli g a complaint, the hotel did nothing. They informed me that it is now their responsibility, if my belonging is not in the safe. They did not give the logs of my room or formal incident report. They were not helpful at all. The room was not clean, there war hair of other people at bathroom. The bed was not comfortable. Nothing was good. They wasted my business trip, did not help me at all about anything because I booked via hotels.com and they did not received direct money. This hotel can only be hostel not a 4 stars hotel. "