Aula

Arvostelut: Best Western Plus Suites Hotel - Los Angeles LAX Airport

2.5 out of 5

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 451 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 264 kautta 1003 arvostelua" "
Arvosana 6 - OK. 132 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 69 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 87 kautta 1003 arvostelua" "

8,2/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Dan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property overall was very clean.
Yöpyi 1 yön toukokuussa 2024
Hotel Manager vastasi 17.5.2024
Dear Dan,Thank you for your feedback! We're glad to hear that you found our property to be very clean overall. We strive to maintain a high standard of cleanliness for our guest's comfort. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

10/10 Loistava

Sherry

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Hotel Manager vastasi 15.5.2024
Dear Sherry,Thank you for taking the time to share your experience with us. We are thrilled to know that our hotel has made such an impression on you that you have given us a perfect rating! We strive to provide the highest level of service and hospitality to all of our guests, so it is wonderful to hear that we have achieved that. We look forward to welcoming you back to our hotel soon!Sincerely, Hotel Manager

6/10 OK

Ismael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Shopping at front of the property to many homeless people
Yöpyi 1 yön toukokuussa 2024
Hotel Manager vastasi 13.5.2024
Dear Ismael,Thank you for your feedback. We apologize for any discomfort caused by the presence of homeless individuals near our property. We take your concerns seriously and are actively working to address this issue to ensure a more comfortable environment for our guests. Your input is valuable to us, and we appreciate your honesty. We hope to have the opportunity to welcome you back for a better stay in the future.Sincerely, Hotel Manager

8/10 Hyvä

J

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
N/A
Yöpyi 2 yötä toukokuussa 2024
Hotel Manager vastasi 11.5.2024
Dear Guest,Thank you for your rating and feedback. We apologize for any inconvenience you experienced during your stay. If there's anything specific you feel we could improve upon to earn a higher rating next time, please don't hesitate to let us know. We appreciate your support and hope to welcome you back for a better experience in the future!Sincerely, Hotel Manager

10/10 Loistava

Adelina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nothing fancy, but a good place for an event at SoFi or Kia Forum.
Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 6.5.2024
Dear Adelina,We're glad to hear you found our venue suitable for your event near SoFi or Kia Forum. While we may not be fancy, we prioritize providing a comfortable and accommodating space for our guests. Thank you for choosing us, and we hope to host your future events!Sincerely, Hotel Manager

10/10 Loistava

Crystal

Family loved it the staff was amazing
Yöpyi 3 yötä toukokuussa 2024
Hotel Manager vastasi 6.5.2024
Dear Crystal,Hello! We're thrilled to hear that your family enjoyed their stay with us! Our team takes pride in providing exceptional service, and it's wonderful to know that they left a positive impression on you. Thank you for choosing us, and we hope to welcome you back soon for another memorable experience!Sincerely, Hotel Manager

10/10 Loistava

Joel

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room cleanliness, staff helpful and pass check in. Tumbs up
Yöpyi 1 yön toukokuussa 2024
Hotel Manager vastasi 3.5.2024
Dear Joel,Thank you for your positive feedback! We're glad to hear that you found our rooms clean, our staff helpful, and the check-in process efficient. We appreciate your kind words and are delighted that we were able to meet your expectations. Your satisfaction is our top priority, and we look forward to providing you with another excellent experience in the futureSincerely, Hotel Manager

8/10 Hyvä

Fotini

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean nice place to be at. Great location when you have to fly out. The only problem I had was it was not quite. Someone was doing construction upstairs or something. Kept us up all night. And lots of people who smelled like weed in the elevator. But other than that, everything was great. I really appreciate that the rooms were big and clean.
Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 29.4.2024
Dear Fotini,Thank you for your feedback. We're glad to hear that you found our hotel to be clean and in a great location for flying out. We apologize for the disturbance caused by the construction noise upstairs and the presence of individuals with strong odors in the elevator. We'll address these issues with our team to ensure a more peaceful and pleasant experience for our guests in the future. We're pleased that you appreciated our spacious and clean rooms, and we hope to have the opportunity to welcome you back for a more enjoyable stay soon.Sincerely, Hotel Manager

8/10 Hyvä

J

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
N/a
Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 27.4.2024
Dear Guest, Thank you for rating your experience with us! We're thrilled to see that you had a positive stay. If there's anything specific that stood out to you or any suggestions you have for how we can make your next visit even better, we'd love to hear it. Looking forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Loistava

Patricia

Yöpyi 3 yötä tammikuussa 2024
Hotel Manager vastasi 15.5.2024
Dear Patricia,Thank you so much for your perfect rating! We couldn't be happier to hear that you had an outstanding experience at our hotel. Your satisfaction is our top priority, and we are thrilled that we were able to meet and exceed your expectations. We truly appreciate your support and look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager

10/10 Loistava

Wajid

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was very good
Yöpyi 3 yötä huhtikuussa 2024
Hotel Manager vastasi 22.4.2024
Dear Wajid,Thank you for your 5 out of 5 rating! We're delighted to hear that you had a very good experience during your stay. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback. We hope to welcome you back again soon for another enjoyable stay!Sincerely, Hotel Manager

6/10 OK

Teresa

Hyvää: Siisteys
Pool was dirty.
Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 15.4.2024
Dear Teresa,We apologize for the inconvenience you experienced with the cleanliness of the pool during your stay. Maintaining a clean and enjoyable environment is a top priority for us, and we take your feedback seriously. Rest assured, we will address this issue promptly to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.Sincerely,Hotel Manager

10/10 Loistava

Didia

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Hotel Manager vastasi 10.4.2024
Dear Didia,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. We appreciate your support and hope to have the pleasure of welcoming you back again soon for another wonderful stay!Sincerely, Hotel Manager

10/10 Loistava

Mary Grace

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is fine but the surrounding area outside kind a bit scary
Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 8.4.2024
Dear Mary Grace,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our property satisfactory. We understand your concerns about the surrounding area, and we appreciate your honesty. Please know that the safety and comfort of our guests are of utmost importance to us. We will continue to monitor and improve the surroundings to ensure a pleasant experience for all our guests. Thank you for choosing us, and we hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

8/10 Hyvä

J

Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 13.5.2024
Dear Guest,Thank you for your feedback! We appreciate your rating and are always looking for ways to improve. If there's anything specific that we could have done to make your experience a perfect one, please feel free to share your thoughts. We value your input and hope to exceed your expectations on your next visit. Thank you for choosing us, and we look forward to welcoming you back!Sincerely, Hotel Manager

8/10 Hyvä

William

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Bed we’re good but the only thing is there was no hot water but they gave some of my money back for it
Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 1.4.2024
Dear William,Thank you for your feedback. Nice to know the praise for our comfortable bed. But, we apologize for the inconvenience you experienced with the lack of hot water during your stay. We strive to provide exceptional service and regret falling short on this occasion. Rest assured, your feedback is valuable to us, and we'll address this issue promptly. We appreciate your understanding.Sincerely, Hotel Manager

2/10 Hirveä

Maikel

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Yöpyi 3 yötä maaliskuussa 2024
Hotel Manager vastasi 26.3.2024
Dear Maikel,We're truly sorry to see that your experience fell short of your expectations. Your feedback is important to us, and we would like to understand more about what went wrong so we can address any issues and make improvements. If you're willing to share more details about your stay, please feel free to do so. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

4/10 Huono

Sarika

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
staff very not helpful and unable to be accomodating
Yöpyi 3 yötä maaliskuussa 2024
Hotel Manager vastasi 25.3.2024
Dear Sarika,We're deeply sorry to hear about your experience with our staff. Providing helpful and accommodating service is a top priority for us, and it's disheartening to hear that we fell short in this aspect during your stay. Your feedback is invaluable to us, and we will address this issue with our team to ensure improvements are made. We sincerely apologize for any inconvenience or frustration caused, and we appreciate your patience and understanding. If there's anything specific we can do to address your concerns or make things right, please don't hesitate to reach out to us directly. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Sincerely, Hotel Manager

8/10 Hyvä

Enrique

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 21.3.2024
Dear Enrique,Thank you for your feedback and positive rating! We're glad to hear that you had a great experience overall. If there are any areas where we can further enhance your stay in the future, please feel free to share your suggestions. We appreciate your support and hope to welcome you back soon for another enjoyable stay!Sincerely, Hotel Manager

10/10 Loistava

marc

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Hotel Manager vastasi 14.3.2024
Dear Marc,Wow! We are absolutely thrilled to receive a perfect 10/10 review from you! It's truly an honor to know that we exceeded your expectations and provided a flawless experience during your stay. Thank you for choosing our hotel, and we can't wait to have the opportunity to serve you again in the future.Sincerely, Hotel Manager

10/10 Loistava

sam

Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 30.3.2024
Dear Sam,Thanks for staying with us and rating our hotel. Your perfect review is very much appreciated, as it encourages and motivates our entire staff. We are committed to providing you with the best hospitality and service possible. We hope to see you again soon!Sincerely, Hotel Manager

10/10 Loistava

Nadage

Yöpyi 2 yötä helmikuussa 2024
Hotel Manager vastasi 23.3.2024
Dear Nadage,We are delighted to hear that you enjoyed your stay with us. We pride ourselves on providing exceptional service, and your feedback tells us that we are meeting our goals. Thank you for taking the time to share your positive rating with us. We look forward to hosting you again soon.Sincerely, Hotel Manager

10/10 Loistava

Junko

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
The hotel was good for stay one night for get rest after flying to LA. Staffs were so nice and friendly. LAX area is not safe place, so can't go outside.
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 1.3.2024
Dear Junko,Thank you for sharing your feedback. We're pleased to hear that our hotel provided a comfortable place to rest after your flight to LA, and that you found our staff to be nice and friendly. Your safety and security are important to us, and we understand your concerns about the LAX area. We apologize for any inconvenience this may have caused, and we appreciate your understanding. If there's anything else we can do to improve your experience, please let us know. We hope to have the opportunity to welcome you back in the future. Thank you for choosing to stay with us.Sincerely, Hotel Manager

10/10 Loistava

Peter, London

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good service. Great staff
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 29.2.2024
Dear Peter,Thank you for your kind words! We're delighted to hear that you received good service and encountered a great staff during your stay with us. Providing exceptional service is our top priority, and we're thrilled that our team met your expectations. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

8/10 Hyvä

Charelle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
breakfast buffet was very good. Convenient location near LAX airport.
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 27.2.2024
Dear Charelle,Thank you for your positive feedback! We're delighted to hear that you enjoyed our breakfast buffet and found our location near LAX airport convenient. Providing delicious dining options and a convenient location are important to us, and we're thrilled that we met your expectations. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

4/10 Huono

Melynda

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 27.2.2024
Dear Melynda,We're sorry to hear that your experience fell short of expectations. If there are specific concerns or areas where we can improve, please don't hesitate to let us know. Your feedback is valuable, and we'll do our best to address any issues to ensure a better experience in the future. We hope to have the opportunity to welcome you back and provide a more satisfying stay.Sincerely, Hotel Manager

10/10 Loistava

Nicole

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff at the property were wonderful. The only problem was I was unable to confirm my reservation. Even when I called expedia customer service there was no record of my booking. To ensure we had a place to stay, I re-booked the room. Where arrived I had to reservations With two separate charges on my credit card. I'm currently working with the property if you get this resolved.
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 23.2.2024
Dear Nicole,Thank you for your feedback and for highlighting the wonderful staff at our hotel. We apologize for the inconvenience you experienced with your reservation confirmation. We take this matter seriously and are actively working with both Expedia and our property to resolve the issue and ensure a satisfactory outcome. We appreciate your patience and understanding during this process. Rest assured, we are committed to providing a seamless and hassle-free experience for our guests.Sincerely, Hotel Manager

8/10 Hyvä

Todd

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
I am doubtful that this meets Best Westerns quality specs. The place needs a clean up and refurbish.
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 23.2.2024
Dear Todd,Thank you for your rating and feedback. We apologize if our property did not meet your expectations in terms of cleanliness and refurbishment. We take your concerns seriously and appreciate your feedback as it helps us identify areas for improvement. Rest assured, we are committed to maintaining the highest quality standards and will address these issues promptly. We hope you will give us another opportunity to provide you with a better experience in the future. Thank you for choosing our hotel.Sincerely, Hotel Manager

8/10 Hyvä

patricia

Matkusti perheen kanssa
Breakfast was awesome
Yöpyi 3 yötä helmikuussa 2024
Hotel Manager vastasi 20.2.2024
Dear Patricia,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our breakfast offerings! Your satisfaction is important to us, and we're thrilled that our breakfast exceeded your expectations. We appreciate your positive rating and hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

10/10 Loistava

RICHARD

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This hotel delivered outstanding quality, service, attention to detail in every way during our stay...and we are delighted that we will be returning in a few days to welcome us back and enjoy the same superior accommodations!! The hotel manager Prince was sooo accommodating and he is a real asset to this great hotel!! A lot of thought and design went into the needs for it's guests...and the daily breakfast is really outstanding and plentiful!!
Yöpyi 2 yötä helmikuussa 2024
Hotel Management vastasi 17.2.2024
Dear RICHARD,We're absolutely thrilled to receive such glowing praise! It's truly rewarding to know that our dedication to excellence made your stay exceptional. We're excited to welcome you back soon and provide another memorable experience. Prince and our entire team are committed to ensuring your every need is met. Thank you for your kind words!Sincerely, Hotel Management

8/10 Hyvä

Tamae

Yöpyi 4 yötä helmikuussa 2024
Hotel Manager vastasi 19.2.2024
Dear Tamae,Thank you for your positive rating! We're glad to hear that you had a good overall experience during your stay with us. Your satisfaction is important to us, and we appreciate your feedback. We'll continue to work hard to ensure that your next visit is even more enjoyable. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Loistava

Debra

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very comfortable room
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 16.2.2024
Dear Debra,We're delighted to hear that you found your room to be very comfortable! Providing a cozy and relaxing environment for our guests is always our aim. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to hosting you again in the future!Sincerely, Hotel Manager

10/10 Loistava

Catherine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
He safe and clean
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 16.2.2024
Dear Catherine,Thank you for your feedback! Ensuring the safety and cleanliness of our facilities is of utmost importance to us. We're glad to hear that you found our environment to be safe and clean during your stay. We strive to maintain high standards in these areas for the comfort and well-being of all our guests. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

2/10 Hirveä

Marvina

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lies
I was rated as an 8 star Hotels that was a total lie need remodel
Yöpyi 4 yötä helmikuussa 2024
Hotel Manager vastasi 15.2.2024
Dear Marvina,We're deeply sorry to hear about your disappointment. Your feedback is crucial to us, and we take it seriously. We apologize if our hotel did not meet your expectations, and we appreciate your honesty. We'll certainly take your comments into consideration as we strive to improve our facilities and services. If there are specific areas you believe need remodeling, we'd appreciate more details so we can address them appropriately. We value your input and hope to have the opportunity to provide you with a more satisfying experience in the future.Sincerely, Hotel Manager

8/10 Hyvä

Brian T., Pearl City

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location around the LA area. Close to the 405 freeway. Near to LAX airport. The toilet need to be upgraded (very slow and sometimes need to flush several times) and the shower pressure could be more stronger.
Yöpyi 4 yötä helmikuussa 2024
Hotel Manager vastasi 14.2.2024
Dear Brian T,Thank you for your feedback! We're glad to hear that you found our location convenient for exploring the LA area and appreciated our proximity to the 405 freeway and LAX airport. We apologize for the issues you encountered with the toilet and shower pressure. Your comments will be shared with our maintenance team for improvement. We appreciate your input and hope to have the opportunity to welcome you back for a more comfortable stay in the future!Sincerely, Hotel Manager

10/10 Loistava

Angelica

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 8.2.2024
Dear Angelica,Thank you so much for your perfect rating! We're thrilled to hear that you had an outstanding experience with us. Providing excellent service and facilities is our top priority, and we're delighted that we met your expectations. We truly appreciate your feedback and look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager

10/10 Loistava

JUAN FEDERICO

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Satisfecho con lo contratado
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 6.2.2024
Dear JUAN FEDERICO,We're glad to hear that you are satisfied with what was contracted! Customer satisfaction is our top priority, and we strive to deliver on our promises. If there is anything else we can do to further enhance your experience or if you have any additional feedback, please let us know. We value your feedback and appreciate your business. Thank you for choosing us!Sincerely, Hotel Manager

10/10 Loistava

Jennifer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Hotel Manager vastasi 7.2.2024
Dear Jennifer,Thank you for awarding us a five-star rating! We're thrilled to have provided you with an exceptional experience during your stay. Delivering top-notch service and comfort is our utmost priority, and we're grateful for your positive feedback. We look forward to welcoming you back for another memorable stay in the future!Sincerely, Hotel Manager

8/10 Hyvä

Ruby

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Usually when staying in LA I’m skeptical because a lot of times the pictures look a lot better then the actual rooms..BUT HERE!!! True to picture the rooms were very clean and cozy, great rates, nice variety at breakfast, parking is not expensive and is right there under building, if you need late check out first hour is free and the next hour is a small fee…I have no complaints here would definitely stay here again..The guy at the desk night was super helpful, and patient.
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 5.2.2024
Dear Ruby,Thank you for taking the time to share your positive experience! We're thrilled to hear that our rooms lived up to the pictures, were clean and cozy, and that you appreciated the great rates and breakfast variety. It's wonderful that the parking was convenient and reasonably priced. We're also glad the late check-out option worked well for you. Your kind words about our helpful and patient staff are truly appreciated. We look forward to welcoming you back for another enjoyable stay when you're in LA!Sincerely, Hotel Manager

8/10 Hyvä

Ronald

Liikematkailija
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 26.1.2024
Dear Ronald,Thank you for rating us an 8/10! We appreciate your feedback and are pleased to hear that you had a positive experience. Your insights are valuable as we continuously strive to enhance our services. If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We look forward to hosting you again.Sincerely, Hotel Manager

8/10 Hyvä

Yolanda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 22.1.2024
Dear Yolanda,Thank you for choosing to stay with us. We are glad to hear that you enjoyed your stay and found our services satisfactory. Your four-star rating is much appreciated. If there is anything that we can improve in the future, please do let us know so that we can take the necessary steps to make your next stay even better.Sincerely, Hotel Manager

8/10 Hyvä

Cindy, Lancaster

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was amazing. Extremely kind and welcoming. The room was clean and comfortable, I liked that the elevator doesn’t work without a hotel key, made it feel safer. My only complaint is the hallways had a funky odor in them but besides that the room was great and the breakfast they serve is fantastic. Would stay here again.
Hotel Manager vastasi 18.1.2024
Dear Cindy,Thank you for the positive feedback and the 4 out of 5 rating! We're delighted to hear you appreciated our amazing and welcoming staff, clean and comfortable rooms, and the added security feature with the elevator key. We apologize for the odor in the hallways and appreciate your understanding. It's fantastic to know you enjoyed the breakfast. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

6/10 OK

Beatrijs

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Bij de info over het hotel staat dat er een shuttlebus service is vanaf de luchthaven naar het hotel. Dit is niet meer het geval. Na een uur heen en weer lopen en rondvragen namen we uiteindelijk een taxi. Waarvoor we ook eerst nog in een shuttlebus moesten. De taxi chauffeur was heel boos omdat we maar een korte rit maakten. Moesten 30 dollar betalen. In het hotel werd geen excuus aangeboden voor het niet meer aanbieden van een shuttle en moesten we een half uur wachten voor we konden inchecken.
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 16.1.2024
Dear Beatrijs,We sincerely apologize for the inconvenience you experienced upon arrival. We regret the misinformation about the shuttle service and the subsequent challenges you faced. It's disheartening to hear about the difficulties with transportation and the delayed check-in. Your feedback is crucial, and we will address these issues internally to ensure improved services in the future. We appreciate your understanding and hope to have the opportunity to provide a more seamless experience on your next visit.Sincerely, Hotel Manager

10/10 Loistava

ARTHUR

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Hotel Manager vastasi 16.1.2024
Dear ARTHUR,Thank you for choosing our hotel and taking the time to share your satisfaction with a 5-star rating. Your encouraging feedback motivates our staff to continually improve hospitality and guest comfort. Serving guests like you is a pleasure, and we look forward to the opportunity to welcome you again soon.Sincerely,Hotel Manager

10/10 Loistava

Stephen

Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 5.2.2024
Dear Stephen,Thank you for your stay. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. We hope to host you again soon.Sincerely, Hotel Manager

10/10 Loistava

Mary

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient location for events at Kia Forum. Friendly, efficient employees
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 15.1.2024
Dear Mary,Thank you for your perfect flawless rating! We're delighted to know that our convenient location for events at Kia Forum and our friendly, efficient employees contributed to your positive experience. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding stay.Sincerely, Hotel Manager

10/10 Loistava

debra

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I was extremely pleased with this property. The hotel and my room were very clean and the decor was nice.
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 20.1.2024
Dear Debra,Hello! We're delighted to hear about your positive experience at our property! It's wonderful that you were pleased with the cleanliness of the hotel and your room, as well as the overall decor. Thank you for taking the time to share your feedback. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Loistava

Vernon

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel, clean and excellent customer service.
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 9.1.2024
Dear Vernon,Thank you for your outstanding 5 out of 5 rating! We're delighted to hear that you found our hotel very nice, clean, and enjoyed excellent customer service. Your positive feedback is truly appreciated. We look forward to welcoming you back for another exceptional stay in the future!Sincerely, Hotel Manager

6/10 OK

Richard

Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 9.1.2024
Dear Richard,We appreciate your 3 out of 5 review and value your insights. Your opinions are crucial for our improvement. Please share specific suggestions to enhance our service from 3 to 5. Your feedback is highly appreciated, and we look forward to the opportunity of welcoming you back for an improved experience soon.Sincerely, Hotel Manager

10/10 Loistava

Leonel

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean. Convenient
Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 11.1.2024
Dear Leonel,Thank you for the positive review! We're delighted to hear that you found our accommodations clean and convenient. Your satisfaction is our priority, and we look forward to providing you with the same level of excellence during your future stays. If there's anything specific you appreciated or if you have any suggestions for improvement, please let us know. We appreciate your feedback!Sincerely, Hotel Manager